Paul Miller Subaru

Unhappy I arrived the dealer ready to buy and negotiate terms. The dealer was visibly upset that I wasn't ready to take the exact price they had to offer. A I arrived the dealer ready to buy and negotiate terms. The dealer was visibly upset that I wasn't ready to take the exact price they had to offer. After several discussions and "extra" addon pricing. They kicked me out of the dealer. More

Call any other Subaru dealership This dealership deals with numbers not people. I called the dealership to find out if they had a Outback limited available. The salesman was friendl This dealership deals with numbers not people. I called the dealership to find out if they had a Outback limited available. The salesman was friendly enough but after 1/2 of talking to him he figured out that in fact there were none in stock. I received a follow up phone call from their follow up desk. The guy that called was overly familiar and hung up on me when I told him that I was not satisfied in fact. There are plenty of dealerships that want and appreciate your business. Paul Miller is not one of them in my opinion. The people at Victory Subaru are terrific and polite. Ask for Carlos at Victory. More

Great Staff When looking for a new or pre-owned vehicle call Ron S. At Paul Miller Subaru. He and Jim Jr. We're excellent to deal with. Very friendly. I would r When looking for a new or pre-owned vehicle call Ron S. At Paul Miller Subaru. He and Jim Jr. We're excellent to deal with. Very friendly. I would recommend them to family. I have been in car sales for 22 years and you will not find friendlier people. More

Awful Experience Had gone in over the weekend and the salesman we talked to wasn't the best but we chalked it up to him possibly being new. He was not knowledgeable ab Had gone in over the weekend and the salesman we talked to wasn't the best but we chalked it up to him possibly being new. He was not knowledgeable about the cars at all and could barely answer any of our questions. However, he did inform us of a great deal going on (a reasonable down payment and low monthly lease cost). Fast forward to a few days later, when we come in ready to lease, he now tells us that the down payment with fees would be an additional $3K. There was NO mention of these fees on our weekend visit, let alone that they would be DOUBLE the original amount. He had also told us over the weekend that the down payment for a different model would be under $2K with another low monthly payment. When we asked about that one instead, his response was that he never said that which was a flat-out lie. When we asked exactly what those fees were made up of, he couldn't even explain it to us. This guy was such a terrible salesman I honestly have no idea how he is still working there. He completely ruined my opinion of this dealership as well as my father's who had actually purchased his car from them! We walked right out and leased from a different dealer that night. More

DO NO BUY AN USED CAR FROM THIS DEALER. too good to be true, when i purchased the car for my son, the salesman said bring it back if any problems as they rather fix any problems then get a b too good to be true, when i purchased the car for my son, the salesman said bring it back if any problems as they rather fix any problems then get a bad review....well 5 months down the line car has a EVAC LEAK....i have only drove 2k on it since purchased......and they won't fix it.....supposedly salesman said 5 weeks....NO HE DIDNT.....BUT THATS OK CAUSE HERE IS YOUR BAD REVIEW......LIARS AND HORRIBLE SERVICE......NEVER AGAIN WILL I GO TO THIS DEALER..... More

Purchased a used car. My husband and I were very satisfied. The process was fairly simple and handled quickly by all involved. I had researched the vehicle before we arrive My husband and I were very satisfied. The process was fairly simple and handled quickly by all involved. I had researched the vehicle before we arrived for our appointment, and was able to put a refundable deposit to hold it. This was extremely helpful and necessary because we live over 2 hours away. Previously, at another dealer, the car we had wanted to purchase was sold before we arrived for our appointment. Therefore, Paul Miller Subaru understood our concern and we were able to focus on the specific car we had researched. More

Extremely positive experience We had an excellent experience with this dealer, and the sales person Ryan Murphy. We solicited quotes from 6 dealers, and they were the most competi We had an excellent experience with this dealer, and the sales person Ryan Murphy. We solicited quotes from 6 dealers, and they were the most competitive. Equally important, the interaction was very professional from beginning to end, both by email and phone, then in person when we picked up the car. They were kind enough to fedex our EZ pass tag back to us after we left it in the car we were trading in. We hope to do business with this dealer again in the future! More

all around very good experience. We were very pleased with our experience. We knew that we wanted a CrossTrek and we knew what the price should be. We worked with another Dealership We were very pleased with our experience. We knew that we wanted a CrossTrek and we knew what the price should be. We worked with another Dealership in our area (Sussex County) and felt like we were getting the run around. One guy had to talk to another guy and then that guy talked to another guy. We felt like we were on a game show. This dealership was offering a special discount and that was exactly what we got, without and problems, double talk, mickey mouse with number or anyother nonsense. We dealt with Ryan the hole time. Everything was straight forward. Simple More

Sneaky, lies, takes advantage. Do not buy a used car from this dealership. They will lie to you about where the car came from. They tried to charge me DOUBLE for the repairs the c Do not buy a used car from this dealership. They will lie to you about where the car came from. They tried to charge me DOUBLE for the repairs the car needed right after I bought it. Then after arguing with them they realized oops, we thought the job would take double the time it actually takes. I had to take the car back again after they fixed it because stuff was rolling around in my dashboard. They delayed my entire vacation, and before I could leave the dealership I was stopped by another couple who had a very similar story. Safe yourself the trouble and go somewhere else. More

Knowledgeable and patient sales person Ryan Murphy was a great salesperson to deal with. He made the car buying experience pleasant if you can believe that. He was very knowledgeable and pa Ryan Murphy was a great salesperson to deal with. He made the car buying experience pleasant if you can believe that. He was very knowledgeable and patient. He made suggestions while helped us make our decision as to what model and options to choose. We negotiated really hard and Ryan never lost his composure. We purchased a great car at a very fair price. This is the second Subaru we bought from him in a year. While we were at the dealership they washed my Legacy and checked the air pressure in my tires. You do not get that kind of service anywhere! More