Paul Miller Subaru
Parsippany, NJ
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Above and beyond other dealerships As usual, the Service Department is far above average. The car was in for brakes, but I also asked them to look into a minor driveability issue where As usual, the Service Department is far above average. The car was in for brakes, but I also asked them to look into a minor driveability issue where there was no check engine light or stored codes. They went out of their way to help solve the problem. The Service Manager and Technician assigned to my car went on a test drive with me to show them the issue. They listened to my observations, noted the symptoms and kept the car (I had a loaner) another two days to troubleshoot the issue. In the end they found nothing "wrong" and felt it was poor quality fuel. They filled the car with fresh fuel and reset the computer. There were no additional charges for the troubleshooting or the fuel, even though I expected to at least pay for the fuel and some labor. Thank you all for the great service! More
Parsippany service team I hav had a good experience with them from the beginning. Vanessa is the Best!!! I’m very satisfied. They take good care of me. Thank u always. MJ Hu I hav had a good experience with them from the beginning. Vanessa is the Best!!! I’m very satisfied. They take good care of me. Thank u always. MJ Husted More
Solved my problem My Subaru outback was making some rattling noise underneath. I brought it to Paul Miller on route 46 in Parsippany and they fixed it in a timely mann My Subaru outback was making some rattling noise underneath. I brought it to Paul Miller on route 46 in Parsippany and they fixed it in a timely manner. I was back on the road. More
Excellent Service I just went in for an oil change and they were able to accommodate my crazy schedule to perform other services needed and gave me a loaner car so I wa I just went in for an oil change and they were able to accommodate my crazy schedule to perform other services needed and gave me a loaner car so I was not inconvenienced for the day. Waiting area is nice too! More
Super Average When you leave your car for service, all you want from them is a call when the repair is done. That never happened. It rarely happens anymore, but tha When you leave your car for service, all you want from them is a call when the repair is done. That never happened. It rarely happens anymore, but that does not make it right. More
Excellent Experience Excellemt service from start to finish! Friendly and helpful front desk staff, fast and efficient service, and reasonably priced. Overall very positiv Excellemt service from start to finish! Friendly and helpful front desk staff, fast and efficient service, and reasonably priced. Overall very positive experience. They go out of their way to help accomodate your needs. More
Highest satisfaction Every aspect of the experience was very enjoyable. From the friendliness and professionalism of everyone involved, to the cleanliness of the showroom, Every aspect of the experience was very enjoyable. From the friendliness and professionalism of everyone involved, to the cleanliness of the showroom, and the time spent before getting into a new car More
Impressed by the entire dealership We drove out from Brooklyn to see a Forester that they showed on line, Liked it, but liked a more expensive on even more. Even though agent Carlos Gr We drove out from Brooklyn to see a Forester that they showed on line, Liked it, but liked a more expensive on even more. Even though agent Carlos Green knew we were going to buy, he checked and got us a $1,000 discount. He arranged everything, including registering it for us in NY. Drove it home the same day. We'd go back again. Roger and Angel More
Great customer service We found a Chevy Silvarado on line. It was a great deal. They were very professional and followed up with us to make sure we got what we wanted . The We found a Chevy Silvarado on line. It was a great deal. They were very professional and followed up with us to make sure we got what we wanted . The customer service was excellent. Mark & Sophie P More
2013 Honda Accord Coupe EX - 32,000 Miles - $10,500 I had been looking for a Honda Accord for a few months. I had been to multiple dealers with and each time I had to deal with higher prices, lots of e I had been looking for a Honda Accord for a few months. I had been to multiple dealers with and each time I had to deal with higher prices, lots of extra fees and charges, and haggling on the price. Paul Miller Subaru was by far the easiest experience I had. The 2013 Honda Accord was priced at $10,999 online, after the test drive the price was lowered to $10,500 without negotiation, out the door was ~$11,100. Great deal and fantastic experience!! Ask for Sharon Coppola and Ryan Patrick Murphy (973-402-1700) More