Paul Miller Subaru
Parsippany, NJ
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Disappointed I brought my car in for one problem and came home with another problem My husband brought the car back today and you couldn’t fix it. Told us to br I brought my car in for one problem and came home with another problem My husband brought the car back today and you couldn’t fix it. Told us to bring it back again tomorrow. So I have to bring my car back twice for a problem you caused. Not nice! More
Easy as Pie Harold made this transaction as easy and as painless as possible. There was no "car salesman" garbage, no last minute..oops I forgot. He was honest, Harold made this transaction as easy and as painless as possible. There was no "car salesman" garbage, no last minute..oops I forgot. He was honest, upfront and he helped me find my Unicorn....even though it was 15 minutes until closing time. More
Top notch and efficient The Service department at Paul Miller Subaru is so well organized and makes regular service appointments a breeze. Especially love their Express serv The Service department at Paul Miller Subaru is so well organized and makes regular service appointments a breeze. Especially love their Express service as well. . More
Check-up Excellent service, efficient, & friendly! Had oil routine oil change and recall issue serviced. Had to go back due to programming and was serviced i Excellent service, efficient, & friendly! Had oil routine oil change and recall issue serviced. Had to go back due to programming and was serviced immediately and within minutes. More
Overall good but need to validate prices Work was done to spec. However quoted price and what they listed on the invoice was diffrent. Had to call it out. They made it right but i should not Work was done to spec. However quoted price and what they listed on the invoice was diffrent. Had to call it out. They made it right but i should not have to do that. They washed the car but driver side seats had dirt smudges. Could be better with details imo Would go back just will have to check prices and cleaniness when they are done. More
Service Department Always been pleased with service @ Paul Miller Subaru. Service Dept. is very knowledgeable and willing to accommodate customers. Prices are comparab Always been pleased with service @ Paul Miller Subaru. Service Dept. is very knowledgeable and willing to accommodate customers. Prices are comparable to other service outlets. Repairs always done right. Kudos to PM Service Dept for a job well done. More
Paul Miller Subaru From the day we first purchased our 2018 Outback, the staff at Paul Miller have been wonderful. From the moment I first walk in the door until the tim From the day we first purchased our 2018 Outback, the staff at Paul Miller have been wonderful. From the moment I first walk in the door until the time I leave, the Service team, headed up by Vanessa, is top notch! More
Amazing customer service Purchased by first Subaru at Lynne’s in Bloomfield. Customer service was horrendous not to mention trying to schedule a maintenance appointment. I di Purchased by first Subaru at Lynne’s in Bloomfield. Customer service was horrendous not to mention trying to schedule a maintenance appointment. I did check them out first based on loyalty. Unfortunately I’m still waiting on a price quote from them Unbelievable. No issues with Paul Miller. Couldn’t have made my experience any better. Definitely recommending Paul Miller to everyone interested in a Subaru. Thank you again Linda More
Tire Repair I dropped into the dealer to ask whether I had a tire pressure readout on my 2017 Outback. They were very nice and sent not one but two representative I dropped into the dealer to ask whether I had a tire pressure readout on my 2017 Outback. They were very nice and sent not one but two representatives to go through the software to determine whether I had this option. When I mentioned that I had what I assumed was a slow leak in one of my ties and I need to drive 700 miles back to South Carolina they immediately offered to check the tire and found several metal chards which they were able to plug in short order. Then they added a free hand car wash to boot. What great service! More
Dealer made a mistake but I think they remedied it Took my car in for an oil change and had it completed in about an hour. When I got home I looked at the receipt and it said 0W-20 oil had been put in Took my car in for an oil change and had it completed in about an hour. When I got home I looked at the receipt and it said 0W-20 oil had been put in my car when my car requires 5W-30. Called dealer they said it was a billing mistake and said that the correct oil had been put in my car, but Steve, the service manager, offered to have a free oil change just to ease my mind. Mistakes happen. They said the correct oil was initially put in but you never know. I’d like to think they really did the second oil change and didn’t make me drive down there just to put on a show and dance. Overall Steve, the service manager, and his staff were great. They were all very kind and I think they made good on their word, but still a big hassle and took a large part out of my day. Check your receipt before you leave to make sure all service is marked correctly. If something isn’t right, the dealership will be more than willing to fix any mistake that might’ve been made. More