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Paul Miller Subaru

Parsippany, NJ

4.8
343 Reviews

3469 US 46 East

Parsippany, NJ

07054

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Showing 343 reviews

August 16, 2022

Went in for a quick oil change. Greet by a friendly gentlemen who took my car key and gave me a card to bring in the service department. Greeted by another friendly employee calle More

by Alvin555lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin
Aug 17, 2022 -

Paul Miller Subaru responded

Alvin, thank you for the great review! We are so glad to hear that you had a successful service experience working with Erin and the Paul Miller Subaru team. Drive safely, and we hope to see you back again down the road!

August 08, 2022

Probably one of the worst experiences I have had for a simple service. Simple oil change and oil was left on the hood of the car. Multipoint inspection says my coolant is ok, wipers, etc. Yet after I chec More

by Dave B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erin Moran-Benitez
Aug 09, 2022 -

Paul Miller Subaru responded

David - I am disappointed to see that your service issues remain unresolved and I would like to see what I can do to help you expedite the process of getting back on the road. I will search for your contact information, but in the event that I can't find it, would you be willing to give me a call? Thank you for your feedback, Kirk Quinones - Service Manager - 973-402-1700

July 31, 2022

Vanessa is so nice and helpful. Explain everything crystal clear. All the staff there are so nice and definitely recommend. More

by CL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanessa
Aug 01, 2022 -

Paul Miller Subaru responded

Thank you for stopping by to share your experience with Vanessa and the team at Paul Miller Subaru! They will be thrilled to hear you appreciate their top-notch customer service. Come by anytime!

July 22, 2022

Great communication and follow up. Personalized service and pleasant interaction. Service was done in the exact time frame that we were promised. More

by Marisa.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Werley, James Scott, Sharon Coppola
Jul 22, 2022 -

Paul Miller Subaru responded

What fantastic feedback, Marisa! Thank you so much for visiting Paul Miller Subaru for your auto service needs. Have a great weekend!

July 14, 2022

Frank explain and guide all possible solutions and work with customer very competitive it’s pleasure to talk with him More

by Nealvaibhu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Jul 15, 2022 -

Paul Miller Subaru responded

Thanks for your praise! We're glad Frank delivered informative assistance that shaped a positive experience. We hope to work with you again at Paul Miller Subaru!

July 01, 2022

Service department staff was attentive and polite. I was given a complete list of what needed to be done as well as the cost of each service and my car was finished within 4 hours of dropping it off More

by anntcofran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Werley
Jul 01, 2022 -

Paul Miller Subaru responded

Thank you for this awesome review of our service department here at Paul Miller Subaru! We appreciate your business and hope to see you again.

June 27, 2022

A long trip compared to the competition but always worth it. Been coming here for some time. More

by cvb810
Customer Service
Recommend Dealer
Yes
Employees Worked With
Frank Balido
Jun 28, 2022 -

Paul Miller Subaru responded

Thank you for the great review! We are thrilled to hear that the Paul Miller Subaru team delivered such a successful service experience. We appreciate you making the trip out to work with us and hope to see you back!

June 24, 2022

Service was great, advisor Frank , also great. Will definitely use the service again. Car done beautifully! More

by Christine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t deal with anyone else
Jun 24, 2022 -

Paul Miller Subaru responded

Hi Christine, Thank you for taking the time to let us know how much you appreciated Frank's help. Safe driving from all of us at Paul Miller Subaru!

June 14, 2022

Fantastic! This was the second vehicle we've purchased from Paul Miller Subaru and it was, as I've come to expect, exceptional. Dashawn was helpful, knowledg More

by KTownsend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dashawn
Jun 15, 2022 -

Paul Miller Subaru responded

We are so grateful to have you as a returning customer! Thank you for choosing Paul Miller Subaru and for sharing your experience with Dashawn. Safe travels in your new vehicle!

June 09, 2022

No surprise Paul Miller friendly and professional Need better snacks Paul Miller Franchise s know how to run dealership s More

by Thom T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Scott
Jun 10, 2022 -

Paul Miller Subaru responded

Thank you for the great review, Thom! We are so glad to hear that you had a successful service experience working with the Paul Miller Subaru team. Drive safely, and we hope to see you back!

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