Back

Paul Miller Subaru

Parsippany, NJ

4.8
343 Reviews

3469 US 46 East

Parsippany, NJ

07054

Directions

By Type

Showing 343 reviews

October 01, 2022

The day I went the dealership was not crowded and my car was taken for service very quickly. More

by k.loukedis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanessa
Oct 03, 2022 -

Paul Miller Subaru responded

We're pleased that your visit with us went seamlessly from start to finish. Thank you for the kind words! - Paul Miller Subaru

September 28, 2022

Had the pleasant experience of talking with service advisor Frank Balido. Although he nor Paul Miller Subaru could help immediately, he did make sure my name was placed on the waiting list for sof More

by shnookie216
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Balido Service advisor
Sep 29, 2022 -

Paul Miller Subaru responded

Hi Dan! Thank you for your review and for your shoutout of Frank. We appreciate your trust in us to assist, and we're always here to help you moving forward. --Paul Miller Subaru team

September 19, 2022

Always professional and courteous. Great follow up and provides regular update while servicing. Also recommendations are a tremendous help. More

by sgprendy3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanessa
Sep 19, 2022 -

Paul Miller Subaru responded

We love seeing such great feedback so thank you for giving Paul Miller Subaru your kudos. Please let us know if there is anything else we can do for you!

September 01, 2022

The entire experience was excellent from minute we walked in the door. Everyone was friendly and helpful. More

by Allyson.barnacz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heba, Dawn Werley, James Scott, Sharon Coppola
Sep 01, 2022 -

Paul Miller Subaru responded

We are ecstatic to hear you had an amazing experience from start to finish at Paul Miller Subaru! Take care, Allyson!

August 31, 2022

Dealership was wonderful. Salesman, Harold Almanzar, was exceptional, very professional and welcoming, highly recommend him. More

by Marysteno1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Almanzar
Aug 31, 2022 -

Paul Miller Subaru responded

It makes our day to hear that Harold gave you such an excellent experience! Thank you for trusting Paul Miller Subaru with your business and for sharing your kind words. Enjoy the ride!

Aug 31, 2022 -

Marysteno1 responded

Again our salesperson, Harold, was excellent.

August 30, 2022

My 2012 Subaru runs like it's new. That's because I have always had it serviced at Paul Miller in Parsippany. Vanessa knows my car and takes very good care to ensure that whatever need More

by Elhs63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanessa
Aug 31, 2022 -

Paul Miller Subaru responded

This review is music to our ears! Thank you for choosing Paul Miller Subaru for your service needs, and for highlighting Vanessa's great work. We look forward to the next opportunity to assist you!

August 29, 2022

Vanessa was cheerful and very helpful and my 30,000 mile checkup was done and the 2 problems were resolved More

by Mim4 smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department Vanessa great
Aug 29, 2022 -

Paul Miller Subaru responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Vanessa and the Paul Miller Subaru team. Drive safely, and we hope to see you back next time!

August 27, 2022

Professional service provides to customer, and attentive staffs members. Show room very clean and neat More

by padillaja039
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanessa
Aug 29, 2022 -

Paul Miller Subaru responded

Thank you for the great review! We are so glad to hear that you are confident in the Paul Miller Subaru team to get the job done. Drive safely, and we hope to see you back!

August 25, 2022

Great Service! Service reps are knowledgeable and courteous, communicate effectively. It is a dealership so service costs are higher than could be found elsewhere b More

by Brian Sandilands
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank and, in the past, Erin
Aug 25, 2022 -

Paul Miller Subaru responded

We are happy to hear from you, Brian! Thank you for choosing Paul Miller Subaru and for sharing your kind words. We hope to welcome you back again down the road!

August 25, 2022

Stuff that they supposedly fixed last year already needs fixing again while barely driving car. Seems like they wait until things become a problem and then get you with big fixes rather preventing little on More

by jipped8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dawn Werley
Aug 25, 2022 -

Paul Miller Subaru responded

I'm sorry to hear of the recurring vehicle trouble and concerned by your claims that we intentionally overlooked needed maintenance. We run our business in the best interest of our clients and their cars, so your feedback is disappointing to receive. I will make a note of your review, but I also want to directly address your concerns and see if there are any outstanding needs I can assist with. Please get in touch if you are willing - I'd be glad to connect. Thank you, Kirk Quinones - Service Manager - 973-402-1700

...
11
...