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Paul Miller Subaru

Parsippany, NJ

4.8
361 Reviews

3469 US 46 East

Parsippany, NJ

07054

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Showing 361 reviews

January 24, 2023

My first service for my Legacy was perfect. On time, friendly and clean waiting room. More

by catsncharge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
vanessa
Jan 24, 2023 -

Paul Miller Subaru responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Paul Miller Subaru team. Drive safely, and we hope to see you back again down the road!

December 30, 2022

Excellent service. Harold and George were extremely nice and easy to work with. They made our experience leasing our car a great one. More

by Dberger63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harold Almanzar
Jan 03, 2023 -

Paul Miller Subaru responded

Thank you for this review of Paul Miller Subaru! Harold and George will appreciate the shoutout. We are grateful for your trust and business.

December 29, 2022

Frank went above and beyond to make sure I was 'on my way' after the service visit in order to be on time at an appointment. More

by k2gg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Just Frank this visit.
Dec 30, 2022 -

Paul Miller Subaru responded

This review means a lot to us! Thank you for choosing Paul Miller Subaru and for sharing your thoughtful feedback about Frank. We hope to see you again!

December 20, 2022

Vanessa is the BEST Service liaison I’ve ever dealt with. She is pleasant and extremely knowledgeable. She is the #1 reason our family has purchased over 7 vehicles from Paul Miller! The dealership is lucky More

by Debragodleski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa in Service
Dec 20, 2022 -

Paul Miller Subaru responded

Thank you for the great review! We are so glad to hear that you are confident in Vanessa to get the job done. Drive safely, and we hope to see you back again at Paul Miller Subaru!

December 20, 2022

Steve is very helpful, very pleasant and friendly. He is a credit to your dealership. More

by Rfago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve service adviser
Dec 20, 2022 -

Paul Miller Subaru responded

Thank you for the great review! We appreciate the kind feedback about Steve and hope to see you back again at Paul Miller Subaru. Safe travels!

December 15, 2022

Convenient location for me. Factory trained service tech's. They do great work but it doesn't come cheap. More

by snp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon Coppola
Dec 15, 2022 -

Paul Miller Subaru responded

Thank you for your review and feedback for our team here at Paul Miller Subaru. We appreciate it and hope to see you in the future! Take care!

December 08, 2022

The service department was professional and courteous. I had a 30,000 mile checkup done and was pleased with the timeliness of my appointment. This dealership is the best of the three I have used. More

by tomclendenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Collucci
Dec 09, 2022 -

Paul Miller Subaru responded

Thank you for your confidence in our team! We appreciate your feedback here at Paul Miller Subaru. Have a great rest of your day!

December 06, 2022

Great service reps. Went out of their way to answer my questions. Work done I. A timely manner with no appointment. More

by annkossakowski
Recommend Dealer
Yes
Employees Worked With
Frank in service and tech guy too
Dec 07, 2022 -

Paul Miller Subaru responded

Thank you for this great review of Paul Miller Subaru! We are grateful for your trust and business.

November 29, 2022

I was treated like family by everyone especially Harold and George I would definitely recommend them. More

by Fjciampa1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dawn Werley
Nov 29, 2022 -

Fjciampa1950 responded

I was treated like family by everyone especially Harold and George and I would highly recommend them.

Nov 30, 2022 -

Paul Miller Subaru responded

Thank you for recommending Paul Miller Subaru! We're happy to hear that Harold and George were great to work with. Have a nice day!

November 25, 2022

Worst experience in buying a new car we ever had. On 8-10-2022, We ordered a 2023 Subaru Impreza Premium with Crystal white Pearl exterior color. On 10-4, the 2023 Impreza was delivered with Black More

by Elwood
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Sharon Coppola
Nov 28, 2022 -

Paul Miller Subaru responded

Elwood, I'm disappointed to read your review. We would never want to inconvenience a customer and I sincerely apologize for any mistake on our end regarding your car's color and Vehicle Identification Number. I understand your frustration, and I'm very sorry we weren't able to deliver a seamless experience. I will look into what happened here so that we can prevent these mix-ups from happening again. If there's anything else I can assist with, please don't hesitate to reach out to me directly. Thank you, James Scott - General Manager - 833-234-5536

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