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Paul Miller Subaru

Parsippany, NJ

4.8
343 Reviews

3469 US 46 East

Parsippany, NJ

07054

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Showing 343 reviews

November 15, 2024

I was in a difficult situation. My car broke down on an out of town trip. I had it towed to Paul Miller Subaru, where Frank stayed late to set up a loaner. I returned it 2 days la More

by slideguy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Balido. Dashawn Freeman., Dawn Werley
Nov 15, 2024 -

Paul Miller Subaru responded

We're so glad to hear that Frank and Dashawn were able to assist you during your unexpected situation at Paul Miller Subaru. It's great knowing our team could make the process smooth for you, allowing a quick transition into your new car. Thank you for choosing us!

November 13, 2024

Something came out on the dashboard and I was concerned and I showed up without an appointment. After explaining the issue Frank listened patiently to me and took his detailed notes to be checked. Shortly More

by abel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Nov 13, 2024 -

Paul Miller Subaru responded

Abel, we're delighted to hear that Frank provided you with such attentive and professional service at Paul Miller Subaru. It's great to know everything was resolved smoothly under warranty. Thank you for sharing your experience!

November 05, 2024

We were lucky to have Alex as our sales person. He made us feel comfortable right from the beginning of our vehicle search. Alex went above and beyond from start to finish. Would recommend him to a More

by Blue Subaru
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dawn Werley, James Scott, Sharon Coppola
Nov 06, 2024 -

Paul Miller Subaru responded

We're delighted to hear that Alex made your experience at Paul Miller Subaru so comfortable and enjoyable! Thank you for recommending him, and we appreciate you spreading the word about our team. Enjoy your new vehicle!

October 03, 2024

Everyone, from the woman answering the phone to the final billing consultant was very helpful, considerate and professional. Alex Kim, my salesperson who was recommended to me by a friend, was, and continues More

by mshuster520
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Kim
Oct 03, 2024 -

Paul Miller Subaru responded

We're delighted to hear that Alex Kim and the entire team at Paul Miller Subaru provided you with such a helpful and professional experience. Thank you for taking the time to share your positive feedback, we appreciate it!

September 25, 2024

Service department was a pleasure to deal with. First service on our 2024 Subaru Forester. More

by louboschetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Werley, James Scott
Sep 25, 2024 -

Paul Miller Subaru responded

It was a pleasure servicing your Subaru Forester! Thank you for leaving Paul Miller Subaru a five-star review, and we'll see you next time.

September 14, 2024

My first experience here, very positive except for what I was paid on my trade More

by dougearley1949
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harold
Sep 16, 2024 -

Paul Miller Subaru responded

Thank you for your confidence in Paul Miller Subaru, and for your business. We are grateful to have you as a customer!

August 31, 2024

The staff in the Service Department in Parsippany is quite professional and competent. They always take time to listen to my concerns about my car. And then they go over their findings with patience and More

by abel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Justin
Sep 03, 2024 -

Paul Miller Subaru responded

Abel, thank you for your loyalty and kind words about our Service Department at Paul Miller Subaru. We're glad to hear that Steve and Justin have consistently provided detailed and professional service for your Subaru Crosstrek!

August 16, 2024

Liars,thieves, horrific mechanics,clueless, disrespectful,greedy,I just got my car back and it's broken already,such shotty amateur work , More

by damicojames850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dawn Werley, James Scott, Sharon Coppola
August 09, 2024

Absolutely painless experience. Sales staff professional. How a car buying experience should be. Our salesman Alex was a pleasure to deal with. More

by Jbebrb12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Kim , Dawn Werley, James Scott, Sharon Coppola
Sep 12, 2024 -

Paul Miller Subaru responded

We're delighted to hear that Alex and the team at Paul Miller Subaru made your car-buying experience so smooth. Thanks for sharing!

July 23, 2024

Excellent service Dept! Quick easy and satisfying explanation of the source of the problem! Frank in service is an Ace representative of the dealership!! More

by Rzr200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank, Dawn Werley, Sharon Coppola
Jul 23, 2024 -

Paul Miller Subaru responded

Thanks for the fantastic feedback! We're glad to hear Frank and our service team at Paul Miller Subaru provided excellent assistance. We appreciate your support!

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