Paul Miller Porsche

Terrible service and incompence. I just bought 2015 BMW yesterday at the Paul Miller Porsche dealer. We drove 3 hours from MA to check out the car and possibly buy it. The car was f I just bought 2015 BMW yesterday at the Paul Miller Porsche dealer. We drove 3 hours from MA to check out the car and possibly buy it. The car was fine so we bought it by wiring cash directly because Anthony the finance manager told us if we wire the money we will have the title right away. We wired the money as he asked. He then made us wait because he could not "verify" the transaction, which he said he would be able to see it right away if we wired the money. We waited another four hours just to get a copy of the title because he could not verify it and seeing our receipt from the bank wasn't good enough. He promised to ship the title overnight it and we will have it by 10am in order for us to register our car today. It is 12:30pm and no title. Now they blame FedEx for mishandling it. When I called him about my displeasure and possibly suing him for the compensation he said: "You gonna sue me for clerical error? Doesn't that sound funny to you? Think about it" I told him how he broke every promises he made to us and for us to not being able to use our car for next five days is not funny and they should think about compensating us." His response: "Go ahead and sue me." Not once was he apologetic. Great service? We couldn't even get a decent service even if we brought our own money to buy a car. More

Extremely professional staff I love the honesty and integrity of the staff. They were accommodating, making my purchase convient and easy. Considering that I was an out of state I love the honesty and integrity of the staff. They were accommodating, making my purchase convient and easy. Considering that I was an out of state customer. More

Excellent Customer Service and Follow-up I received a call from Angelo Testa within a couple hours of putting an inquiry on their website for a new Panamera. I could have come in that day to I received a call from Angelo Testa within a couple hours of putting an inquiry on their website for a new Panamera. I could have come in that day to pick it up, that's how quick we worked together, but ended up picking it up the following day. While I was waiting for the insurance, etc., to go through, Angelo toured me around the how room, and he soon showed how much of an expert he is on all things Porsche, from his first car, to the evolution of the 911 and how they hold their value so well. I left the dealership wondering if I choose the wrong car (panamera vs. 911), but I bet I will be back in Q1 '17 for the 911! Great dealership. More

Very enjoyable from start to finish👍 Great experience spearheaded by our salesman Norman Mandel. Very professional staff beginning with the receptionist and following through to the fina Great experience spearheaded by our salesman Norman Mandel. Very professional staff beginning with the receptionist and following through to the financial manager, Anthony Rosello. I was also impressed with the service area where you can wait and watch your car at the same time while enjoying fabulous bagels and coffee. I'm considering eating breakfast there every day😀 More

scammers offered me 5% on the new panamera and we agreed to wait with the order until spetember. i did not look around much anymore and they backed out. very d offered me 5% on the new panamera and we agreed to wait with the order until spetember. i did not look around much anymore and they backed out. very disappointing. never go there anymore More

The whole experience was excellent. The whole experience buying a new car was excellent. Everyone was helpful, the follow up was great and timely and both Tony and Anthony were a pleasu The whole experience buying a new car was excellent. Everyone was helpful, the follow up was great and timely and both Tony and Anthony were a pleasure to work with. More

Excellent personal service Paul Miller is by far the best Porsche dealer and service anywhere...period! Knowledgable sales and service representatives really make you feel comf Paul Miller is by far the best Porsche dealer and service anywhere...period! Knowledgable sales and service representatives really make you feel comfortable about service and sales. More

Fast & Knowledgeable Service I have been a loyal customer for 8 years. The Service Department is friendly, knowledgeable, and keeps me informed as the job gets done. I would not I have been a loyal customer for 8 years. The Service Department is friendly, knowledgeable, and keeps me informed as the job gets done. I would not take my Porsche anywhere else for service. More

Service Paul Miller Porsche is first rate organization. The people are very friendly and knowledgeable They make you feel right at home. I would recommend P Paul Miller Porsche is first rate organization. The people are very friendly and knowledgeable They make you feel right at home. I would recommend Paul Miller to anyone looking to purchase or have their Porsche serviced More

Excellent They have great customer service skills called every day with updates ,let me know step by step on what was going on.don't like the 25 word minimum p They have great customer service skills called every day with updates ,let me know step by step on what was going on.don't like the 25 word minimum part More