Paul Miller Honda of West Caldwell - Service Center

quick serice quality work in and out in very short time would bring car back again for service when necessary. Would have preferred if Honda Service could also pe quality work in and out in very short time would bring car back again for service when necessary. Would have preferred if Honda Service could also perform state inspection More

Easy and efficient, in and out in 40 minutes! It was easy to make my appointment on line. My service advisor, James Dodwell was very efficient and personable. The waiting area was being cleaned It was easy to make my appointment on line. My service advisor, James Dodwell was very efficient and personable. The waiting area was being cleaned and sanitized while customers were socially distant and well spaced. I was in and out in about 40 minutes! More

In and out in less than 1 hour for service This is my is my 3rd CRV and couldn't be happier; the employees were cordial and the ONLY person that helped from entry to exit (other than cashier) w This is my is my 3rd CRV and couldn't be happier; the employees were cordial and the ONLY person that helped from entry to exit (other than cashier) was James Dodwell. He greeted me immediately and performed the necessary paperwork. I was skeptical coming in for service, with the covid situation; however everyone wore masks, the waiting room was not only clean, but also the chairs were socially distanced. James explained the work performed and was friendly and professional; made a very impressive appearance as well as knowledge of Hondas. A KEEPER EMPLOYEE! More

I arrived at 7:45am for a 8am appointment. I was heading home at 8:30am. Couldn't ask for more. Happy to be in and out so quickly. Thanks. home at 8:30am. Couldn't ask for more. Happy to be in and out so quickly. Thanks. More

2019 Honda Civic service The service on my Honda Civic was performed in a professional manner. The customer service representative explained the service to be done and it was The service on my Honda Civic was performed in a professional manner. The customer service representative explained the service to be done and it was done to my satisfaction. More

Excellent customer service, very courteous and professional. Great atmosphere and environment. Service was top notch and easy going. Friendly staff and great overall experience. Highly recommended professional. Great atmosphere and environment. Service was top notch and easy going. Friendly staff and great overall experience. Highly recommended More

James was friendly, efficient and very helpful. He kept in touch with me to let me know about additional work that needed to be done. in touch with me to let me know about additional work that needed to be done. More

Customer service was excellent James was good and helpful and work was completed effectively as promised everyone’s had mask on And the lounge area was very cleanest and comfortab James was good and helpful and work was completed effectively as promised everyone’s had mask on And the lounge area was very cleanest and comfortable. More

John Brock is a superb Service Associate. He is extremely professional & has given me excellent guidance over many years. He is a huge asset to Toyota of West Caldwell. He deserves a raise & a pr extremely professional & has given me excellent guidance over many years. He is a huge asset to Toyota of West Caldwell. He deserves a raise & a promotion. More

Morgan was super nice and helpful and work was completed effectively and on time. Everyone seemed to have on masks and observed safe distancing procedures. effectively and on time. Everyone seemed to have on masks and observed safe distancing procedures. More