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Paul Miller Honda of West Caldwell - Service Center

West Caldwell, NJ

2.6
199 Reviews

199 Reviews of Paul Miller Honda of West Caldwell - Service Center

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October 11, 2020

The sevice assistant was helpful and provided me with the knowledge that I needed to best service care for my car. Thank you so much, Morgan. More

by sunset1667
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Quinones
Oct 12, 2020 -

Paul Miller Honda of West Caldwell responded

Morgan, thank you for taking the time to provide such excellent feedback regarding your recent experience with us!

October 04, 2020

Always professionalI don't think it is appropriate that Always professional I don't think it is appropriate that you require a 25 word minimum to fill out a survey. That should be optional for the customer More

by Kerryoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Quinones
Oct 05, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for the positive feedback, Kerry!

September 27, 2020

I find that your dealership is always courteous and your staff is very knowledgeable with working on my car and the techs are always a pleasure. More

by istareyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan & Bryan
Sep 29, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for the positive feedback! We look forward to seeing you again in the future!

September 18, 2020

Very pleasant and efficient and answered all my questions and called me back when my car was ready. They also brought my car around for me. 👍 More

by Meryl16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominick, Kirk Quinones
Sep 21, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for the excellent five-star review, Meryl!

September 03, 2020

Consistently good experience from Morgan Guido in Service! On one occasion she took my panicky call for emergancy service on New Year's Eve, accepted the car for work, and arranged for a loaner -- t More

by MyFastAccordEX-L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Quinones
Sep 04, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for taking the time to provide such great feedback! We're happy to hear that Morgan went above and beyond to provide you with exceptional service. We look forward to working with you again in the future!

August 30, 2020

Everyone was patient, courteous, and service was pretty fast. Customer seating area was clean and social distanced already. I appreciated that so I will definitely go to this location again. More

by alexis_armstrong3711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domenic Tomasso, C. !Bowden
Aug 31, 2020 -

Paul Miller Honda of West Caldwell responded

Alexis, thank you for the great review! We're happy to hear you had such a great experience at our dealership!

August 21, 2020

The service staffer Brayan was good and serviced my car in a timely fashion. They apply my service coupon I mentioned from their website and recommended some other services for my car. More

by shel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Quinones
Aug 24, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for the five-star review, Shel! We're happy to know that Brayan could assist you and make your experience a good one!

August 17, 2020

The staff was friendly, efficient and professional. The services required were explained and we were also offered a coupon that we took advantage of. A very positive experience. More

by Sharon.bannon
Customer Service
Recommend Dealer
Yes
Employees Worked With
Alexandra Hidalgo
Aug 17, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for the excellent feedback, Sharon! We're happy that our staff provided you with such great service and we hope to see you again in the future!

August 12, 2020

Service Took my car in for routine maintenance. Service was great. They inspect the car well and explain all their findings and suggestions for any additional More

by tingola111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Puyen
Aug 14, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for taking the time to provide such great feedback regarding your visit!

July 25, 2020

Pilot car service It was very good. No complaints. Service staff was very pleasant and all the work done was accurate. Would definitely recommend them to other Honda More

by lurena1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Quinones
Jul 27, 2020 -

Paul Miller Honda of West Caldwell responded

Thank you for the excellent feedback! We're happy you had such a good experience working with our team!

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