Paul Miller Honda of West Caldwell - Service Center

Service James Dodwell checked me in for my appointment for an oil change and tire rotation. He was very pleasant and helpful. He told me he thought it would b James Dodwell checked me in for my appointment for an oil change and tire rotation. He was very pleasant and helpful. He told me he thought it would be about an hour, but to my surprise my car was ready in about 40 minutes. I was happy with how quickly it was done. More

Great It is really a great pleasure on having my car service done @ Paul Miller Honda. I will definitely come for my regular services & will recommend to It is really a great pleasure on having my car service done @ Paul Miller Honda. I will definitely come for my regular services & will recommend to anyone More

fast and easy Man I have never had a problem or a long wait here. Great people sean and Kim are amazing and knowledgeable. Mechanics dont rush and get the job done Man I have never had a problem or a long wait here. Great people sean and Kim are amazing and knowledgeable. Mechanics dont rush and get the job done right I have an SI so I'm very picky when it comes down to everything and my trip there was great More

Excellet Service Service was excellent, as usual. i was especially pleased that, as i requested, you were able to raise the seat height to its highest position. Service was excellent, as usual. i was especially pleased that, as i requested, you were able to raise the seat height to its highest position. More

Royal class service !!! Royal class service is what you get when you visit Paul Miller Honda here in NJ. I live in Parsippany and Paul Miller Honda is about 15 miles away. Fo Royal class service is what you get when you visit Paul Miller Honda here in NJ. I live in Parsippany and Paul Miller Honda is about 15 miles away. For the past 5 and half years I have been going to Joyce Honda and all I received at Joyce honda is teh 3rd class service - Most horrible service I received so far. To start off with - I had a 2013 Honda Pilot which had door lock issue and it took 2 and half years for Joyce Honda to figure out the issue. It was a leased car and I returned it back. Then I purchased a 2016 Honda Pilot and in just one year leather seating started discoloring, homelink garage door opener would not work, Trims and plastic in the car would start coming off from different places and mainly the oil would leak like crazy. Joyce honda would not fix any of it as for 2 years they could not even duplicate the issue. Finally I spoke to Honda of Manufacturing after writing to the CEO and I was advised to see other deal. At this point I am really glad they suggested me to see other dealer because I was not planning to see anyone else but they asked me to see Paul Miller. So I decided to see Paul Miller and once at the dealer I met Kirk - Service manager. It took him just 10 minutes to look into everything and decided to replace the car seat because it was discolored (which it shouldn't have been) due to defective seat, replaced the homelink as it wasn't really working after he tried himself and changed the side door trim which was coming off. 2 and half yrs at Joyce Honda and just 10 mins at Paul Miller to duplicate it, accept it and fix it. I wish I could have gone there before. More

Consisently excellent! I have had the great fortune of working with this dealership/service department since I purchased my Odyssey in 2011. Their workis always excellent a I have had the great fortune of working with this dealership/service department since I purchased my Odyssey in 2011. Their workis always excellent as demonstrated by the fact that my car has never failed me. Their professionalism, upbeat attitude, and puntuality make service plesant. More

Express and quality service Service was performed as requested. No issues. I would recommend this dealer service location. Just one issue - even though I had coupon, they over Service was performed as requested. No issues. I would recommend this dealer service location. Just one issue - even though I had coupon, they overcharged me for oil change. Never found any honest dealership service. More

Oil change experience I came for an oil change. Serviceadvisor was excellent( James Dodwell ). It took a little longer than I anticipated, but definitely worth it. The spe I came for an oil change. Serviceadvisor was excellent( James Dodwell ). It took a little longer than I anticipated, but definitely worth it. The special online was definitely worth the drive. More

Exceptional service experience .... Great communication, vehicle was diagnosed and completed in two days...Outstanding, probably the best service experience I’ve ever had!!!! I wou .... Great communication, vehicle was diagnosed and completed in two days...Outstanding, probably the best service experience I’ve ever had!!!! I would highly recommend Paul Miller Honda service department... More

B16 service Great service from BRIAN customer service. Brian followed up on other items needing attention by phone. Took care of them immediately. Car was clean Great service from BRIAN customer service. Brian followed up on other items needing attention by phone. Took care of them immediately. Car was cleaned when returned More