Paul Miller Honda of West Caldwell - Service Center

excellent service- clarity in explanation of work to be done all service people were helpful and attentive... wait time was as expected ...don't recall name of woman at service desk who helped me but she was ver all service people were helpful and attentive... wait time was as expected ...don't recall name of woman at service desk who helped me but she was very attentive and friendly. More

Oil change Excellent service and friendly staff. Vehicle was ready in the time they said it would be. I love that they have water bottles and bagels while you wa Excellent service and friendly staff. Vehicle was ready in the time they said it would be. I love that they have water bottles and bagels while you wait. More

Quiet Friday No waiting vehicle done within suggested time frame adviser reviewed finding and provided what service were needed and what could wait. More service d No waiting vehicle done within suggested time frame adviser reviewed finding and provided what service were needed and what could wait. More service department should realize that vehicle maintenance is an ongoing process and there is a cost associated with it so being treated with respect and courtesy for the time spent with such business should be done with a smile and understand that the customer is there because the have an interest in your business and has given you the opportunity to service then if expectation is not met I can take my business elsewhere More

very satisfied with service appointment. I was taken on time-offered coffee and bagels--clear explanation of what was done--surroundings were pleasant. TV news show was on--when other staff I was taken on time-offered coffee and bagels--clear explanation of what was done--surroundings were pleasant. TV news show was on--when other staff came in to get coffee many said hello or good morning. More

Service on my car I was very upset at the cost that I had to put in my old 2004 Honda Accord but Kimberly was so very kind and professional and explained everything in I was very upset at the cost that I had to put in my old 2004 Honda Accord but Kimberly was so very kind and professional and explained everything in detail, I would give her a 5 star rating More

Very Nice Experience Mr. Quinones was Knowledgeable, Friendly, Courteous and Professional. Very nice. Very nice indeed. The service department was sufficiently staffe Mr. Quinones was Knowledgeable, Friendly, Courteous and Professional. Very nice. Very nice indeed. The service department was sufficiently staffed so I saw someone promptly for my appointment. Not being made to wait when you have an appointment is a really great thing. Thanks. More

Good service Kirk provided good service and gave me a good price to keep to the warranty. He got the repair done quickly and well. I would go back. Kirk provided good service and gave me a good price to keep to the warranty. He got the repair done quickly and well. I would go back. More

Amazing customer Service Bryan always goes above and beyond to provide excellent customer service! He is so professional and tries to help in every possible way. Definitely wi Bryan always goes above and beyond to provide excellent customer service! He is so professional and tries to help in every possible way. Definitely will keep coming back More

Great, easy and smooth All was great. My advisor was wonderful. She got me in and out and was very professional. She was very thorough and asked me if I wanted To service ot All was great. My advisor was wonderful. She got me in and out and was very professional. She was very thorough and asked me if I wanted To service other parts to my car More

Good service experience From the minute you first drop your car off for service until you pick it back up, you are truly treated like a valued customer From the minute you first drop your car off for service until you pick it back up, you are truly treated like a valued customer More