Paul Miller Honda of West Caldwell

As a newly arrived college student from Kenya, I had never purchased a car before going to Paul Miller. Based on a friend's recommendation, I met Lou Gentile. He was very knowledgeable, patient with my never purchased a car before going to Paul Miller. Based on a friend's recommendation, I met Lou Gentile. He was very knowledgeable, patient with my questions and guided me to the purchase of a Honda Civic! The finance office assisted me with the paperwork which made the whole process smoother, easy and less frustrating. Every one was very friendly and super helpful. I have had my car for a few years now and as Mr. Lou assured me, the car has and still continue to give me great service. He has often made a follow up call to confirm that the car is giving me the service I need and he has always offered me assistance wherever there is a technical problem. I would not hesitate to recommend the dealership and especially Mr. Lou Gentile! More

Despite having a little problem with a low credit rating at the time (our problem clearly, not the dealership's), Lou Gentile was very patient and kind in helping us work through it. Never made us feel bad at the time (our problem clearly, not the dealership's), Lou Gentile was very patient and kind in helping us work through it. Never made us feel badly about our situation but instead, came up with a solution to help us get the CRV we wanted. Lou is very knowledgeable, has been selling cars for a quite some time and it shows....he is a complete professional and VERY patient! More

I have leased three cars from Lou. He is easy to deal with, honest and quick to make the deal happen at a fair price. Our dealings have been straightforward with quotes being honored or beaten in each c with, honest and quick to make the deal happen at a fair price. Our dealings have been straightforward with quotes being honored or beaten in each case. I competitively shopped my leases and the pricing was always good. The cars have been delivered exactly as promised. Service at the dealership has been good and loaner cars have always been clean and smooth running. More

Honda of Essex and specifically Lou Gentile are the most helpful, knowledgeable and pleasant people in the auto industry. We have been dealing with them for almost 25 years and have never had a complaint. helpful, knowledgeable and pleasant people in the auto industry. We have been dealing with them for almost 25 years and have never had a complaint. As I said, Lou Gentile is a wonderful salesperson who I would recommend highly. More

Update to my first review. Lou has been outstanding with follow-up to see how the CRV is running and how we like it. So far so GREAT. follow-up to see how the CRV is running and how we like it. So far so GREAT. More

We had a very good experience with this dealership and Dan Eller. We told them we were just looking and shopping around for a new car. They provided excellent service, knowledge about their vehicles, with Dan Eller. We told them we were just looking and shopping around for a new car. They provided excellent service, knowledge about their vehicles, with no pressure to buy immediately. The purchase price and trade in value was spot on to good values found online. The purchase process was smooth and stress free. I have already recommended this dealer to friends for future purchases. More

This dealer, Dan Eller helped me to purchase the Honda Odesy is the best dealer that I ever talk with. Efficient, no nonsense, straight to the point, I complete the deal with him in record time. He assis Odesy is the best dealer that I ever talk with. Efficient, no nonsense, straight to the point, I complete the deal with him in record time. He assist me according to everything I requested. He also prepare the document in a very speedy way. From got in to the dealer to drove my new car out without any hassel that I usually get from a car dealer. Dan, a new generation of dealer, sells car efficient, delivers what customer needs. He has the quality of the car dealer for the new centruy. More

My father and I recently purchased two new honda accord v6 coupes. The service we received from Frank was absolutely exceptional. When deciding Paul Miller is the dealer of your choice, I would recommend a v6 coupes. The service we received from Frank was absolutely exceptional. When deciding Paul Miller is the dealer of your choice, I would recommend asking for Frank before taking any further steps. The experience at the dealership was by far one of the best i've come across. Frank was honest, helpful, and replied almost instantly to any questions we had regarding the vehicle or the deal we had negotiated. I would recommend this dealership and Frank to anyone who is interested in buying a new honda. More

Great follow up, not high pressure. Very professional. Dan has leased me two cars and both times it has been a pleasure to work with him. Dan has leased me two cars and both times it has been a pleasure to work with him. More

Kim Hadden and Paul Miller Honda gave us a very professional and pleasant buying experience! They were very attentive and knowledgeable. They made our deal quickly and stressless. I would highly professional and pleasant buying experience! They were very attentive and knowledgeable. They made our deal quickly and stressless. I would highly recommend Kim and the Paul Miller Honda dealership to everyone! More