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Paul Miller Honda of West Caldwell
West Caldwell, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Lou is excellent listener who helped fit our needs to the car most suitable. He took time on the test drive to let us drive the car in several different situations. He is knowledgeable. He has the rare qu car most suitable. He took time on the test drive to let us drive the car in several different situations. He is knowledgeable. He has the rare quality of putting the customer at ease and not to push a sale. He is not in a hurry and permitted us time to make this important decision. More
Creiss did a great job getting us all the information we needed quickly. He was always available and helped us get a great trade-in for our Honda Odyssey.We are very happy with our purchase and all the help needed quickly. He was always available and helped us get a great trade-in for our Honda Odyssey.We are very happy with our purchase and all the help Creiss gave us. Jeff and JM Goldberger More
I am one of your senior customers. Over the years I have owned many makes & models of cars. The experiences weren't always very satisfying. If it wasn't a warranty problem; a recall situation or poor servic owned many makes & models of cars. The experiences weren't always very satisfying. If it wasn't a warranty problem; a recall situation or poor service it was something. A few years back I began discussing Honda's with Louis Gentile. Without any sales pressure or false promises, I felt very comfortable working with him. I needed a new car for my wife. One that was reliable; comfortable and affordable. We bought an Accord about 3 years ago and it has met all our requirements. Our family became fond of the car and our daughter and a niece have also bought new Honda's with the help of Louis. Louis is a very personable salesperson and tells you like it is. The experiences with your sales; service & financing people has been very pleasant and we hope to continue our good relationship with Paul Miller Honda. Jim & Joanne Piscano More
Frankie picked us up after my initial inquiry through the internet. He was great, very pleasant and knowledgeable. I knew what I wanted when I walked into the show room and he delivered. The whole experie internet. He was great, very pleasant and knowledgeable. I knew what I wanted when I walked into the show room and he delivered. The whole experience was enjoyable and hassle-free. More
Frankie Sanchez , our sales person, was a very knowledgeable and friendly sales person. The management team was very supportive. At no time did we feel that there was a hard sell! knowledgeable and friendly sales person. The management team was very supportive. At no time did we feel that there was a hard sell! More
My family has purchased 1 vehicle and leased 2 others.Lou was our salesperson for the last lease. He was very polite, friendly,patient, and answered all our questions honestly. When I had a problem with my c was our salesperson for the last lease. He was very polite, friendly,patient, and answered all our questions honestly. When I had a problem with my contract, Lou followed up every day with me until the problem was resolved to my complete satisfaction.The service dept.is very friendly and accomodating. More
This was the fifth vehicle I have purchased through Paul Miller Honda and the customer service experience is the reason I will not consider going to any of the other Honda dealerships in the area. Working Miller Honda and the customer service experience is the reason I will not consider going to any of the other Honda dealerships in the area. Working with Frank Racanati was great - no pressure sales, attentive to my needs and really spent a lot of time teaching me about how to use all of the car's features. I have another leased vehicle coming due soon and look forward to working with Paul Miller Honda and Frank Racanati again. More
Bought an Accord LX (auto) from Paul Miller Honda in West Caldwell, NJ in July 2012. They were very aggressive with pricing and exceeded my expectation on pricing and customer handling so far. I have only dr Caldwell, NJ in July 2012. They were very aggressive with pricing and exceeded my expectation on pricing and customer handling so far. I have only driven Toyota in my life so far and do not regret going to Honda this time. Let's see if the Accord can meet the expectation in long run. I dealt with Lou Gentile at the dealership and he was absolute great in dealing with. No haggle and easy to deal with. He was very helpful, prompt and knowledgable. So far I am very happy with the dealership and Lou. More
We traded our Honda Civic for a new Odyssey. Lou Gentile was the salesman we dealt with and we found him to be very knowledgeable, not pushy at all and extremely helpful. The price was reasonable and ove was the salesman we dealt with and we found him to be very knowledgeable, not pushy at all and extremely helpful. The price was reasonable and overall we were thrilled with our experience. We would definitely recommend Paul Miller Honda and Lou Gentile! More
I purchased a used vehicle from Lou Gentile. What a pleasure. After a short time I had a problem with the vehicle and Lou walked me thru the process and the vehicle was promptly repaired at no cost to pleasure. After a short time I had a problem with the vehicle and Lou walked me thru the process and the vehicle was promptly repaired at no cost to me. Although I live in Bergen County I would make the trip to deal with Lou again. More