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Paul Miller Honda of West Caldwell
West Caldwell, NJ
1,076 Reviews
Welcome to the Paul Miller Auto Group Family of Dealerships.
At Paul Miller Honda, we pride ourselves on delivering a truly outstanding customer experience to our customers on all levels. We work hard at ensuring that our customers are dealt with honestly, in a straightforward manner, professionally, and courteously.
We invite you to come in and experience the Paul Miller Difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,076 reviews
October 29, 2025
Originally just reached out to Justin to get numbers on a vehicle I was interested in, but he followed up with me and my family on his own time and made my dream deal possible. It was clear Justin cared abou vehicle I was interested in, but he followed up with me and my family on his own time and made my dream deal possible. It was clear Justin cared about me and my budget and as a first time car buyer, this meant the world to me. The entire process was seamless and I cannot say enough great things about Justin, Carlos, and the finance department. Thank you guys!! More
by ng
October 27, 2025
10/2025 Car in for service, again no loaner cars, has to wait for warranty company to approve the work before giving loaner, such a waste of time. I then call sales dept. to do a deal on a new car and trade wait for warranty company to approve the work before giving loaner, such a waste of time. I then call sales dept. to do a deal on a new car and trade in one in their shop. Another waste of time. Picked up car being serviced, sold it, and got an Acura TLX. Great lease deals for all makes and models Hollywood Car Lease in Fairfield NJ. Ask for Chris. If you like to get ripped off and waste your time Paul Miller Honda will do it to their best ability!! More
by Michael
Employees Worked With
Service and Sales Manager
September 17, 2025
DO NOT BUY A CAR FROM PAUL MILLER DEALERSHIP. THEY WILL LIE TO YOU ABOUT FREE OIL CHANGES AND SERVICES OR A WARRANTY PERFORMED ON YOUR NEW CAR! MY AIR CONDITIONING DEFINITELY HAS COOLING ISSUES A THEY WILL LIE TO YOU ABOUT FREE OIL CHANGES AND SERVICES OR A WARRANTY PERFORMED ON YOUR NEW CAR! MY AIR CONDITIONING DEFINITELY HAS COOLING ISSUES AND NOW I DEFINITELY BELIEVE THAT THEY DIDN'T EVEN CHECK IT OUT BECAUSE THE ISSUE IS STILL THERE. THEY HAVE THE WORST SERVICE ADVISORS THAT ARE VERY RUDE AND WISE GUYS ESPECIALLY BRYAN PUYEN! HE IS THE MOST UNPROFESSIONAL PERSON I HAVE EVER DELT WITH IN 30 YEARS OF LEASING CARS. I ALSO DELETED MY 5 STAR RATING FOR THIS DEALER AND MY SALESMAN JEAN ALL BECAUSE OF THIS WISE GUY. I BELIEVE HE IS A RACIST JUST BECAUSE OF THE FIRST TIME I CAME THERE FOR A SERVICE ISSUE HE BECAME COMBATIVE AND ARGUING ABOUT MY ISSUE INSTEAD OF HEARING ME OUT AND LISTENING ABOUT MY PROBLEMS SO IT CAN BE FIXED CORRECTLY. SAME EXACT WISE REMARKS AND ISSUES WITH THIS GUY WHEN I RETURNED FOR A FREE OIL CHANGE WHICH THEY WOULD NOT DO AFTER OWNING THE CAR FOR 6 MONTHS. HE MADE ME FEEL LIKE HE WAS TRYING TO PICK A FIGHT WITH ME OVER NONSENSE. THE GUY DID NOT LIKE ME FROM THE FIRST WORD OUT OF HIS MOUTH BOTH TIMES. EVEN THE CUSTOMER THAT WAS AHEAD OF ME IN LINE IGNORED HIM WHEN SHE WAS NEXT AND DID NOT WANT TO CONFRONT HIM AND WAITED FOR THE NEXT PERSON. BRYAN PUYEN IS A BAD PERSON AND SHOULD ABSOLUTELY NOT REPRESENT PAUL MILLER AND SHOULD CONSIDER RESIGNING IF HE DOES NOT KNOW HOW TO TREAT CUSTOMERS IN A PROFESSIONAL WAY! I REGRET MY REFERRAL TO BUY A CAR FROM HERE AND WILL NEVER EVER STEP FOOT IN A PAUL MILLER DEALERSHIP AGAIN AFTER THIS INTERACTION! More
by KC
Employees Worked With
BRYAN PUYEN
August 27, 2025
I started my shopping with toyota but ended up in paul miller honda i was helped by luis alvarado and ended up buying the honda hrv thank u luis and ron we had a gratis experiencience miller honda i was helped by luis alvarado and ended up buying the honda hrv thank u luis and ron we had a gratis experiencience More
by ANDRUOSGUTIERRREZ
Employees Worked With
Luis alvarado
May 26, 2025
We just purchased another car from Jose. He is very knowledgeable and easy to work with. We recommend him! He is very knowledgeable and easy to work with. We recommend him! More
by Theresa
November 02, 2024
Paul Miller Honda of West Caldwell are wonderful in sales and service. Big shout out to Sha Arafat our salesman, he was fantastic. He was professional and super helpful with laying out all our options. He and service. Big shout out to Sha Arafat our salesman, he was fantastic. He was professional and super helpful with laying out all our options. He made closing our new vehicle lease effortless. This is our 2nd vehicle with West Caldwell. I highly recommend. Sincerely a satisfied customer! More
by dmontagna
Employees Worked With
November 02, 2024
Paul Miller Honda of West Caldwell are wonderful in sales and service. Big shout out to Sha Arafat our salesman, he was fantastic. He was professional and super helpful with laying out all our options. He and service. Big shout out to Sha Arafat our salesman, he was fantastic. He was professional and super helpful with laying out all our options. He made closing our new vehicle lease effortless. This is our 2nd vehicle with West Caldwell. I highly recommend. Sincerely a satisfied customer! More
by dmontagna
Employees Worked With
September 17, 2024
All the employees are friendly & helpful Roman Fuchs is an exceptional person and employee & was VERY HELPFUL Victor Pita was also very helpful is an exceptional person and employee & was VERY HELPFUL Victor Pita was also very helpful More
by jmdashev
Employees Worked With
Roman Fuchs, Victor Pita
July 24, 2024
Great dealership and service. department. I’ve bought three cars from Justin Hinton in the Sales Dept department. I’ve bought three cars from Justin Hinton in the Sales Dept More
by Parcell17
Employees Worked With
