Paul Miller Audi - Service Center
Parsippany, NJ
593 Reviews of Paul Miller Audi - Service Center
All personnel were attentive and friendly. Did not expect car to be ready in one day which is why I requested in advance a loaner card which was available as promised. Did not expect car to be ready in one day which is why I requested in advance a loaner card which was available as promised. More
Great people, polite, knowledgeable, and friendly. Comfortable setting and returned my car at the time they said it would be completed. Comfortable setting and returned my car at the time they said it would be completed. More
Very efficient, professional and courteous. .. Stuart Jacobowitz was kind, patient and understanding...Carefully explained all work needed to be done and amount of time it would take... .. Stuart Jacobowitz was kind, patient and understanding...Carefully explained all work needed to be done and amount of time it would take... More
Always friendly and efficient service. Excellent communication on status of vehicle when its being serviced and setting completion expectations Excellent communication on status of vehicle when its being serviced and setting completion expectations More
2019 Q5 needed a new turbo. It took approximately 3 months for the part to come in. During this time Luis and Greg were more than patient and responsive to my weekly text messag It took approximately 3 months for the part to come in. During this time Luis and Greg were more than patient and responsive to my weekly text messages and consistently communicated updates regarding the delays. From the loaners and working with me to make sure that I had a car as to not interrupt my work and life schedules. The service was impeccable and they went above and beyond to meet my needs despite the challenges that arose. Couldn’t be more grateful for the services provided. Tyler also was great from Audi on demand. More
Service was great from my advisor Luis. He helped me and didn’t try to force me to purchase anything explained everything with my car and work performed. He helped me and didn’t try to force me to purchase anything explained everything with my car and work performed. More
Lou was efficient and eloquent, as usual. Described what the service was going to be. Subsequently, ongoing service transparently communicated through a video. Very well down. I can get used Described what the service was going to be. Subsequently, ongoing service transparently communicated through a video. Very well down. I can get used to this. Michela (the car; of course we named her) is now 5 years old. We have several options as the car gets older. But we choose to come here because we know what we will get— consistency and transparency. More