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Paul Miller Audi - Service Center

Parsippany, NJ

4.9
593 Reviews

593 Reviews of Paul Miller Audi - Service Center

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May 18, 2023

All personnel were attentive and friendly. Did not expect car to be ready in one day which is why I requested in advance a loaner card which was available as promised. More

by grammyelaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart
May 19, 2023 -

Paul Miller Audi responded

Thank you so much for stopping by to review Paul Miller Audi! Please come by anytime you need!

May 15, 2023

Great service experience. My service order was processed quickly and I was given my loaner car very efficiently. More

by DebbieVitale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 16, 2023 -

Paul Miller Audi responded

Debbie - Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with the Paul Miller Audi team. Drive safely, and we hope to see you back again down the road!

May 01, 2023

Service and parts department are fantastic STUART John and Brian are the best work always done never any problems More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart and john
May 01, 2023 -

Paul Miller Audi responded

Lou, thank you for the review! We appreciate the kind feedback about Stuart, John, and Brian and hope to see you again at Paul Miller Audi. Safe travels!

April 23, 2023

Great people, polite, knowledgeable, and friendly. Comfortable setting and returned my car at the time they said it would be completed. More

by robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou (service) Layton (sales)
Apr 24, 2023 -

Paul Miller Audi responded

We're thrilled to hear that you had a wonderful experience with us, Robert! Thank you for your kind words and for choosing Paul Miller Audi for your service needs. We look forward to seeing you again soon!

April 23, 2023

Very efficient, professional and courteous. .. Stuart Jacobowitz was kind, patient and understanding...Carefully explained all work needed to be done and amount of time it would take... More

by dpru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart Jacobowitz
Apr 24, 2023 -

Paul Miller Audi responded

We're so glad that Stuart was able to provide you with efficient, professional, and courteous service--we'll be sure to pass on your kudos. Our team appreciates your business and hopes to see you again at Paul Miller Audi for all your future vehicle maintenance and repair needs!

April 18, 2023

Always friendly and efficient service. Excellent communication on status of vehicle when its being serviced and setting completion expectations More

by russz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Toribio
Apr 18, 2023 -

Paul Miller Audi responded

We're thrilled to hear that you had such a positive experience with our team! Thank you for choosing our business for your vehicle's needs. We appreciate your kind words and hope to see you again soon.

April 18, 2023

2019 Q5 needed a new turbo. It took approximately 3 months for the part to come in. During this time Luis and Greg were more than patient and responsive to my weekly text messag More

by jangelesrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Turibio, Gregory Malysa, Tyler Collins
Apr 18, 2023 -

Paul Miller Audi responded

Thank you for the review! We are thrilled to hear that you had such a successful and informative service experience working with Luis, Greg, and the Paul Miller Audi team. We appreciate your patience with regard to your repair and hope to see you back again down the road!

April 08, 2023

Service was great from my advisor Luis. He helped me and didn’t try to force me to purchase anything explained everything with my car and work performed. More

by Polotouch94
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis service advisor
Apr 18, 2023 -

Paul Miller Audi responded

Thank you for the review! We are so glad to hear that Luis delivered such a successful service experience. Drive safely, and we hope to see you back again at Paul Miller Audi!

March 25, 2023

Service was superb. Aaron was patient with my questions and detailed / knowledgeable with his responses. More

by CCH
Recommend Dealer
Yes
Employees Worked With
Aaron king
Mar 26, 2023 -

Paul Miller Audi responded

We are ecstatic to hear that Aaron worked hard to earn your trust! Thank you for choosing Paul Miller Audi!

March 20, 2023

Lou was efficient and eloquent, as usual. Described what the service was going to be. Subsequently, ongoing service transparently communicated through a video. Very well down. I can get used More

by Aprabhu42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Berardino
Mar 20, 2023 -

Paul Miller Audi responded

Thank you for the review! We are so glad to hear that Lou delivered such a successful service experience. Drive safely, and we hope to see you and Michela back again at Paul Miller Audi!

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