Paul Miller Audi
Parsippany, NJ
Filter Reviews by Keyword
By Type
Showing 1,227 reviews
I had a totally smooth, and pleasant experience at my servicing. I had purchased and serviced my A6 from DCH and when I attempted to make an appointment for 2 recalls that Audi required. To begin with servicing. I had purchased and serviced my A6 from DCH and when I attempted to make an appointment for 2 recalls that Audi required. To begin with, I spent 28 minutes on the phone being shifted from one person to another. Ultimately, the appointment would be available in more than 2 weeks although the parts assured me that the parts would be available in a couple of days. They then proceeded to refuse to provide me with a loaner vehicle for this type of service and when I complained that I was guaranteed a loaner at any servicing and the person that I had been speaking with told me that she would have someone from management would call me back. No follow up ever happened. I have been leasing from DCH for more than 10 years ( 4 A6 cars ). I am sold on Paul Miller Audi and the next car will be purchased from them! More
From the moment you pull into the drop off site, this Audi team is friendly, professional and very helpful. Aaron King greets me by my name with a big smile. He is always there to be of assistance. Th Audi team is friendly, professional and very helpful. Aaron King greets me by my name with a big smile. He is always there to be of assistance. The service team provides detailed videos of my car. More
Stuart was a pleasure to work with! He kept me informed the entire time my car was being serviced, was very knowledgeable about my car, and answered all my questions. This will definite He kept me informed the entire time my car was being serviced, was very knowledgeable about my car, and answered all my questions. This will definitely be where I take my car for service going forward! More