Paul Miller Audi

The sales and service team has historically been outstanding. This is my second Audi and I plan on returning for another. I'd certainly recommend Paul Miller Audi. outstanding. This is my second Audi and I plan on returning for another. I'd certainly recommend Paul Miller Audi. More

I had a great experience with Pam and Paul Miller Audi. I would definitely recommend buying a car from them. They are knowledgeable, friendly and very fair. I would definitely recommend buying a car from them. They are knowledgeable, friendly and very fair. More

TERRIBLE experience!!!!! We just purchased a Certified Pre-Owned Audi from them. As we were discussing monthly rates, we were told one price. We decided to go ahead and buy the car. A few nights later, we Pre-Owned Audi from them. As we were discussing monthly rates, we were told one price. We decided to go ahead and buy the car. A few nights later, we went to the dealership to sign all paper work and pick up the car. The Financial guy told us (after we took out 20k to put down on the car) that it was $120 MORE a month than they previously quoted us. How does a mistake like that happen? Spoke to the manager who was a complete imbecile and took off $400 from the car. 400!!! Are you kidding me? Finally we got him down to where we needed to be after MUCH arguing. He basically said that this was our fault because we didn’t re-check the sales persons calculations. JOKE. No where near done yet. We took the car home, and noticed that a draining hose was still sticking out of the car (was supposed to be fixed prior to picking up the car). We were also waiting for a $500 refund in which I couldn’t get in touch with the financial guy. I called 3 times a day, every day and he would never call back. Finally, after asking to speak to his manager, he decided to pick up the phone with the biggest attitude, “I thought this issue was rectified yesterday with a receptionist.” Oh, you mean the same receptionist that kept telling me that you were going to call me? Unbelievable. To top it all of, we received something in the mail from a creditor that Audi ran before purchasing the vehicle with our social # but the WRONG NAME! Can you imagine? Terrible, terrible experience. I really hope I can save someone from going through the same thing. More

My wife and I went to the Paul Miller Audi for a used A4 and what a mistake! We were asked to deal with a rep called Clarence Evans. He was by far the most arrogant, unprofessional salesman that I've ever d and what a mistake! We were asked to deal with a rep called Clarence Evans. He was by far the most arrogant, unprofessional salesman that I've ever dealt with. after we test drove the car and then he presented the numbers for our trade-in value, we showed disagreement to his numbers, he literally got up and stuck his hand out saying "it was nice to meet you both" Are you kidding me???? In other words he was telling us to get the heck out!!!! Never again stepping foot in this dealership!!!! More

After a decade and loyal Toyota customer and great customer service, we decided it's time to get a new luxury car and we like the new 2012 Audi A6 or to get new new Mercedes Benz. To my disappointm customer service, we decided it's time to get a new luxury car and we like the new 2012 Audi A6 or to get new new Mercedes Benz. To my disappointment, the sale guys is not only unhelpful but also very arrogant. My wife end up feling she was look down her when we started talking about pricing options. The sale guy is downward unhelpful and at this economy state, they are lucky to still be in business. I'm going to shop at other Audi dealer and see if this make any sense to pursue getting a new Audi or something else. More

Pete Elia was an absolute pleasure to deal with, from start to finish. I got my Audi for a great price. Very happy with Pete and this dealership. start to finish. I got my Audi for a great price. Very happy with Pete and this dealership. More

I purchased a car days before hurricane Irene struck. The dealership was backed up, understandably, but I was told my car was ready to be picked up, only to be cancelled three seperate times. When I finally dealership was backed up, understandably, but I was told my car was ready to be picked up, only to be cancelled three seperate times. When I finally got fed up and voiced my opinion, I was told by the salesman "its not my problem". When I explained my wife and I had took off work the last time we were canacelled and the amount of money we lost for taking the day off, I was offered $100 and told "thats all were gonna do for you". We live 100 miles away and recieved a phone call telling us the car still wasnt ready about 45 miles into the trip. This is with a scheduled appointment for pick up. The salesman blamed the autobody guy and the manager refused to step up and place any blame. This has been the WORST car buying experience we have EVER had. I would never recomend a friend or a family member to use Paul Miller Audi. Customer service obviously doesnt mean much to them. More

Troy the service guy was not friendly at all, vert curt and impatient. Troy did not explain anything and was much more concerned about getting the loaner back in time. He pointed out I was late to drop o and impatient. Troy did not explain anything and was much more concerned about getting the loaner back in time. He pointed out I was late to drop off My car even though I had called to let them know. Peter the sales manager made a great sale. He is a good sales guy but don't think about pointing out a problem with your brand new Audi. He flipped out! Like scary flipped out, screaming and yelling! Crazy! I've had BMWs before and at BMW they have excellent service from everybody. The Milburn Audi people seemed more friendly. Beware of this Paul Miller Audi. Not nice! And I'm not the kind to ever write reviews. More

Bernardo Amster was extremely patient in dealing with my husband, myself and our 3 year old grandchild. He made what could have been a stressful visit to a car dealership into a very pleasant experience. husband, myself and our 3 year old grandchild. He made what could have been a stressful visit to a car dealership into a very pleasant experience. He was very knowledgable about the different models and did not become frustrated by the endless questions posed by a 3 year old. We did not feel pressured into a purchase and look forward to our continued relationship with Paul Miller Audi. I would highly recommend this dealership to my family and friends. More

If you are looking to purchase an Audi, Paul Miller Audi is the place to go. Peter Wendell is the epitome of customer service. Peter knows Audi’s better than Audi knows Audi’s. He is a very dedicated salesm is the place to go. Peter Wendell is the epitome of customer service. Peter knows Audi’s better than Audi knows Audi’s. He is a very dedicated salesman who taught me everything I needed to know about my car and all of its amazing features. He is extremely friendly and listens to your needs. He is hard working and will search day and night until he finds the perfect car for you. His after-sale follow up is amazing and he emails me frequently to see how my Audi A4 and I are doing. He did not rush through the process. Peter wanted to be sure everything was spelled out for me and that I was left with no questions left unanswered. My experience with Paul Miller Audi and Peter Wendell was well worth my time and money. I would highly recommend Peter Wendell to anyone looking to purchase an Audi. More