Paul Miller Audi
Parsippany, NJ
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My wife and I went to the Paul Miller Audi for a used A4 and what a mistake! We were asked to deal with a rep called Clarence Evans. He was by far the most arrogant, unprofessional salesman that I've ever d and what a mistake! We were asked to deal with a rep called Clarence Evans. He was by far the most arrogant, unprofessional salesman that I've ever dealt with. after we test drove the car and then he presented the numbers for our trade-in value, we showed disagreement to his numbers, he literally got up and stuck his hand out saying "it was nice to meet you both" Are you kidding me???? In other words he was telling us to get the heck out!!!! Never again stepping foot in this dealership!!!! More
After a decade and loyal Toyota customer and great customer service, we decided it's time to get a new luxury car and we like the new 2012 Audi A6 or to get new new Mercedes Benz. To my disappointm customer service, we decided it's time to get a new luxury car and we like the new 2012 Audi A6 or to get new new Mercedes Benz. To my disappointment, the sale guys is not only unhelpful but also very arrogant. My wife end up feling she was look down her when we started talking about pricing options. The sale guy is downward unhelpful and at this economy state, they are lucky to still be in business. I'm going to shop at other Audi dealer and see if this make any sense to pursue getting a new Audi or something else. More
Pete Elia was an absolute pleasure to deal with, from start to finish. I got my Audi for a great price. Very happy with Pete and this dealership. start to finish. I got my Audi for a great price. Very happy with Pete and this dealership. More
I purchased a car days before hurricane Irene struck. The dealership was backed up, understandably, but I was told my car was ready to be picked up, only to be cancelled three seperate times. When I finally dealership was backed up, understandably, but I was told my car was ready to be picked up, only to be cancelled three seperate times. When I finally got fed up and voiced my opinion, I was told by the salesman "its not my problem". When I explained my wife and I had took off work the last time we were canacelled and the amount of money we lost for taking the day off, I was offered $100 and told "thats all were gonna do for you". We live 100 miles away and recieved a phone call telling us the car still wasnt ready about 45 miles into the trip. This is with a scheduled appointment for pick up. The salesman blamed the autobody guy and the manager refused to step up and place any blame. This has been the WORST car buying experience we have EVER had. I would never recomend a friend or a family member to use Paul Miller Audi. Customer service obviously doesnt mean much to them. More
Troy the service guy was not friendly at all, vert curt and impatient. Troy did not explain anything and was much more concerned about getting the loaner back in time. He pointed out I was late to drop o and impatient. Troy did not explain anything and was much more concerned about getting the loaner back in time. He pointed out I was late to drop off My car even though I had called to let them know. Peter the sales manager made a great sale. He is a good sales guy but don't think about pointing out a problem with your brand new Audi. He flipped out! Like scary flipped out, screaming and yelling! Crazy! I've had BMWs before and at BMW they have excellent service from everybody. The Milburn Audi people seemed more friendly. Beware of this Paul Miller Audi. Not nice! And I'm not the kind to ever write reviews. More
Bernardo Amster was extremely patient in dealing with my husband, myself and our 3 year old grandchild. He made what could have been a stressful visit to a car dealership into a very pleasant experience. husband, myself and our 3 year old grandchild. He made what could have been a stressful visit to a car dealership into a very pleasant experience. He was very knowledgable about the different models and did not become frustrated by the endless questions posed by a 3 year old. We did not feel pressured into a purchase and look forward to our continued relationship with Paul Miller Audi. I would highly recommend this dealership to my family and friends. More
If you are looking to purchase an Audi, Paul Miller Audi is the place to go. Peter Wendell is the epitome of customer service. Peter knows Audi’s better than Audi knows Audi’s. He is a very dedicated salesm is the place to go. Peter Wendell is the epitome of customer service. Peter knows Audi’s better than Audi knows Audi’s. He is a very dedicated salesman who taught me everything I needed to know about my car and all of its amazing features. He is extremely friendly and listens to your needs. He is hard working and will search day and night until he finds the perfect car for you. His after-sale follow up is amazing and he emails me frequently to see how my Audi A4 and I are doing. He did not rush through the process. Peter wanted to be sure everything was spelled out for me and that I was left with no questions left unanswered. My experience with Paul Miller Audi and Peter Wendell was well worth my time and money. I would highly recommend Peter Wendell to anyone looking to purchase an Audi. More
I purchased a 2008 A4 3.2 as a Certified Pre-owned. Not only was this a very hard car to find but the price was extremely competitive. The purchase experience was seamless. When I discovered a problem only was this a very hard car to find but the price was extremely competitive. The purchase experience was seamless. When I discovered a problem with the heating that I had not recognized because I was unfamiliar with the car during the test drive, Mr Saigh immediately made arrangements to have it repaired. Pam came in on her day off to guide me through the final arrangements. I love the car. More
These guys are a bunch of liars. They initially gave a very good price (with some backend fees from financing, which I was fine with) and mailed paper work for a deposit. Two days later, suddenly said dem very good price (with some backend fees from financing, which I was fine with) and mailed paper work for a deposit. Two days later, suddenly said demand for the car is high and cut the discount by half. Two weeks later now the car is so hot that they cannot offer the price they quoted. The sales manager is a big fan of economics (probably tried to major in econ. but couldn't); tries to teach how demand and supply work in the market place. It's a shame Audi has to put up with clowns like these. Nice cars sold by wrong people. Save yourself some time and go somewhere else. More
I requested a quote on an Audi A3 TDI via email. I received several automated emails, and no phone call. I called Paul Miller to ask about a quote and spoke with one salesperson who ended up referrin received several automated emails, and no phone call. I called Paul Miller to ask about a quote and spoke with one salesperson who ended up referring me to another salesperson. My questions were never answered and I am still waiting on the quote. They seemed very uninterested and unenthusiastic in my business. Can you imagine how they would treat me if I actually purchased a vehicle from them? Then, I sent an email to their customer service manager and it was bounced back!! WOW!! DON'T WASTE YOUR TIME WITH THIS DEALERSHIP. EXPECT TO BE TREATED THE WAY YOU SHOULD -- AS A CUSTOMER!! More