Paul Miller Audi

I had a very good experience. Pam found the car and had it delivered in the timeframe hoped for. She also did a seamless plate transfer from my trade-in. it delivered in the timeframe hoped for. She also did a seamless plate transfer from my trade-in. More

I came from out-of-state, and a substantial distance, because I found an A6 on line at Paul Miller's that I could not find elsewhere. Some difficulties on my end were encountered, such as getting a rele because I found an A6 on line at Paul Miller's that I could not find elsewhere. Some difficulties on my end were encountered, such as getting a release of lien on my trade-in, but Pam Zabitz, with whom I worked, was exceptional in working through these issues, and in arranging schedules because of my timing problems. I am very happy with the car, and was very pleased with the service, as they accommodated me however I needed it. More

Pam was great throughout the entire car buying process. She worked with me to find the exact car that I wanted - color, model, and options. I never felt forced into anything and as a result ended up extrem She worked with me to find the exact car that I wanted - color, model, and options. I never felt forced into anything and as a result ended up extremely happy. More

I went to the dealership to buy a certified perowned Audi A4 Quattro. Pam was an excellent sales person. She really knows vehicles and has worked at Audi for many years, so she also knows the prior model A4 Quattro. Pam was an excellent sales person. She really knows vehicles and has worked at Audi for many years, so she also knows the prior models. This makes it easy to locate the vehicle that is right for your needs. Fast and efficient, polite and professional, Pam makes the buying process easy and pain-free. Even on pricing, I was very pleased. All the people I came into contact with throughout the process were polite and professional. It seems like all one needs to do is show up and drive the vehicle, now your own vehicle off the lot....all the paperwork, registration, vehicle inspection is done for you. I can seriously recommend buying a certified, pre-owned vehicle through Pam Zabitz at Paul Miller Audi in Parsippany. More

The sales and service team has historically been outstanding. This is my second Audi and I plan on returning for another. I'd certainly recommend Paul Miller Audi. outstanding. This is my second Audi and I plan on returning for another. I'd certainly recommend Paul Miller Audi. More

I had a great experience with Pam and Paul Miller Audi. I would definitely recommend buying a car from them. They are knowledgeable, friendly and very fair. I would definitely recommend buying a car from them. They are knowledgeable, friendly and very fair. More

TERRIBLE experience!!!!! We just purchased a Certified Pre-Owned Audi from them. As we were discussing monthly rates, we were told one price. We decided to go ahead and buy the car. A few nights later, we Pre-Owned Audi from them. As we were discussing monthly rates, we were told one price. We decided to go ahead and buy the car. A few nights later, we went to the dealership to sign all paper work and pick up the car. The Financial guy told us (after we took out 20k to put down on the car) that it was $120 MORE a month than they previously quoted us. How does a mistake like that happen? Spoke to the manager who was a complete imbecile and took off $400 from the car. 400!!! Are you kidding me? Finally we got him down to where we needed to be after MUCH arguing. He basically said that this was our fault because we didn’t re-check the sales persons calculations. JOKE. No where near done yet. We took the car home, and noticed that a draining hose was still sticking out of the car (was supposed to be fixed prior to picking up the car). We were also waiting for a $500 refund in which I couldn’t get in touch with the financial guy. I called 3 times a day, every day and he would never call back. Finally, after asking to speak to his manager, he decided to pick up the phone with the biggest attitude, “I thought this issue was rectified yesterday with a receptionist.” Oh, you mean the same receptionist that kept telling me that you were going to call me? Unbelievable. To top it all of, we received something in the mail from a creditor that Audi ran before purchasing the vehicle with our social # but the WRONG NAME! Can you imagine? Terrible, terrible experience. I really hope I can save someone from going through the same thing. More

My wife and I went to the Paul Miller Audi for a used A4 and what a mistake! We were asked to deal with a rep called Clarence Evans. He was by far the most arrogant, unprofessional salesman that I've ever d and what a mistake! We were asked to deal with a rep called Clarence Evans. He was by far the most arrogant, unprofessional salesman that I've ever dealt with. after we test drove the car and then he presented the numbers for our trade-in value, we showed disagreement to his numbers, he literally got up and stuck his hand out saying "it was nice to meet you both" Are you kidding me???? In other words he was telling us to get the heck out!!!! Never again stepping foot in this dealership!!!! More

After a decade and loyal Toyota customer and great customer service, we decided it's time to get a new luxury car and we like the new 2012 Audi A6 or to get new new Mercedes Benz. To my disappointm customer service, we decided it's time to get a new luxury car and we like the new 2012 Audi A6 or to get new new Mercedes Benz. To my disappointment, the sale guys is not only unhelpful but also very arrogant. My wife end up feling she was look down her when we started talking about pricing options. The sale guy is downward unhelpful and at this economy state, they are lucky to still be in business. I'm going to shop at other Audi dealer and see if this make any sense to pursue getting a new Audi or something else. More

Pete Elia was an absolute pleasure to deal with, from start to finish. I got my Audi for a great price. Very happy with Pete and this dealership. start to finish. I got my Audi for a great price. Very happy with Pete and this dealership. More