Paul Miller Audi

We have done business with Peter Wendell at Paul Miller Audi since the mid-80's when he worked in the service department. We always received top-notch customer service from him there, and when he moved int Audi since the mid-80's when he worked in the service department. We always received top-notch customer service from him there, and when he moved into sales in the late 90's (?) his customer commitment only increased. My wife and I both have Audi's from Peter (an A7 and an A8L). We live in Bergen County where there are at least two dealers more convenient to our home, yet we would NEVER think of going anywhere else for our Audi purchases. It has gotten to the point with Peter where we just tell him the model we want, he chooses the colors and options for us. We've never been disappointed. The same attention to detail is evident in the service department at Paul Miller. Lou Berardino is a pleasure to work with. I'm on my way in an Audi loaner car within minutes after pulling into the service drive, the cars are always ready when promised and are washed before we pick them up. Paul Miller Audi is truly the best. More

Orlando was my service consultant and made sure that I was kept informed as to the status of my vehicle and the repair was made at that visit while I waited and the car was washed which was an added value was kept informed as to the status of my vehicle and the repair was made at that visit while I waited and the car was washed which was an added value. I would definitely recommend this dealership. More

Peter exemplifies the meaning of customer service. He is very passionate about his job and it comes across to his customers. He is reason I continue to purchase from Paul Miller very passionate about his job and it comes across to his customers. He is reason I continue to purchase from Paul Miller More

We had a great experience working with Clarence Evans at Paul Miller Audi. He was available for any questions via e-mail or telephone and was extremely helpful. Paul Miller Audi. He was available for any questions via e-mail or telephone and was extremely helpful. More

The sales person was great. Very knowledgeable, freindly and great on folowing up. I highly recommend this sales person and dealership.The pricing was much better than rtwo other dealers. The transaction wa and great on folowing up. I highly recommend this sales person and dealership.The pricing was much better than rtwo other dealers. The transaction was handled very smnoothly and lease price was as indicated . They also handled my termintaed lease very well. More

I wanted to take a moment to let you know how satisfied I have been with my Audi sales rep, Pam Zabitz and the whole Paul Miller Audi staff. I have been a client of Paul Miller's for over 7 years. I do not c have been with my Audi sales rep, Pam Zabitz and the whole Paul Miller Audi staff. I have been a client of Paul Miller's for over 7 years. I do not consider shopping another dealership because you cannot replace trust and loyalty. I am not the easiest shopper to please and Pam and her team meet my expectations every time. I have recommended Pam too many people I know are car shopping, I have never had anyone tell me they were mis-treated or ignored by Pam. I will continue referring business Pam's way because I know she cares and will not be satisfied un less she has satisfied her client. I will continue to be a loyal customer and loyal supporter of Pam and Paul Miller Audi. More

Pam provides outstanding customer service and product knowledge in the very comPetitive luxury car market. She demonstrated a clear understanding of my auto needs and delivered such with patience and gra knowledge in the very comPetitive luxury car market. She demonstrated a clear understanding of my auto needs and delivered such with patience and grace. I have dealt with several other associates and various Paul Miller locations and she is materially superior to her peers. I would go back to her without hesitation. More

Paul Miller Audi has been wonderful to deal with, so much so that I would not think of purchasing, or servicing a vehicle elsewhere. I was in the market for a certified pre-owned Audi and was referred to Pet so that I would not think of purchasing, or servicing a vehicle elsewhere. I was in the market for a certified pre-owned Audi and was referred to Peter Wendell at Paul Miller Audi. Peter located me a beautiful A6 at an excellent price. On top of that Peter was an absolute pleasure. The deal was completed with no pressure, no games. We have in fact returned to see Peter again recently to purchase an additional vehicle and the whole experience was just as positive. Of course sales is only half the story, the service department is the other. Paul Miller does not disappoint here either. My service advisor, Lou, has taken excellent care of my A6 and also has been very pleasant to deal with... not that I have to see him that often, but he always remembers me and my car and gets me right in and out. And always, always, returns my car sparkling clean, and fixed right. More

I went to Paul Miller because of it's location to where I work. I met with Paul Cheng, who I must say, I was one of the most upfront people I have ever met.I do mean this in a good way. I let him know my nee work. I met with Paul Cheng, who I must say, I was one of the most upfront people I have ever met.I do mean this in a good way. I let him know my needs and the fact I was a BMW person so he had a tough job to sway me away from them. Ihave never seen a sales person listen to what I needed and address concerns the way Paul did. He recognized this was not only my car but also for my family and went into grerat detail on the car's safety features and construction. Honestly, what sales person hangs on an open car door to show you the construction? When we did the test drive, Paul evaluated how my driving style was and when I thought it was over, he asked me to drive it in a way that suited my style so I could see the responsiveness of the car, whih is the A4. After the test drive I was sold on the car. Paul gave me his numbers and I told him I would follow up with him. I shopped his pricing around and met a few other dealers but none matched up to Paul. Paul aggressively pursued me, but not annoyingly, on my purchasing of the car. 3 other Audi dealers did not pursue me at all. Paul had the exact car, color, amenities and price that I needed. We did most of the paperwork over the phone, so when I came into the delaership to pick up the car, we were done inside of an hour. Never has this happened. I will recommend Paul Miller Audi and more specifically Paul Cheng to my friends or to anyone reading this. To be honest, I went to other dealerships based on what I read on this site. The funny thing is, it was the other dealerships reps who treated me poorly, not Paul Miller. I am glad I read the reviews because I knew what to look for, Paul Cheng and Paul Miller did not disappoint. More

I have purchased four vehicles from Paul Miller Audi, all from Peter Wendell, and I could not ask for a better dealership experience. Peter has a genuine concern with matching you to the correct vehicle tha from Peter Wendell, and I could not ask for a better dealership experience. Peter has a genuine concern with matching you to the correct vehicle that meets your needs, spends as much time as is necessary explaining the process, going over the features of the vehicle, and is there for follow up if there are any concerns after the purchase. I have never had an issue with the service that I have received, and can say that Paul Miller Audi sets the standard for what an automotive dealership should be. More