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Paul Miller Audi
Parsippany, NJ
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I would definitely recommend this dealership to friends and family. I was treated in such a courteous and friendly way that I felt I had truly become friends with my sales person. (Bernardo). I have not fo and family. I was treated in such a courteous and friendly way that I felt I had truly become friends with my sales person. (Bernardo). I have not found such profound desire to help a customer find what they are looking for and such honesty of salesmanship EVER in my car buying experience. Some have come close but this was the best. I will not hesitate to do business with Paul Miller and of course Bernardo Amster in the future. Thanks again for such a great experience and caring employee! More
Husband and I purchased 2 vehicles from Paul Miller in a 3 week period. Pam was our rep and she rocks. Great lady, sales person in every way. Highly recommend. Why go to any other dealer in North Jersey 3 week period. Pam was our rep and she rocks. Great lady, sales person in every way. Highly recommend. Why go to any other dealer in North Jersey. Paul Miller is it. More
Bernardo was a perfect gentleman. He went to work on my project and satisfied all my needs. I feel so comfortable that he gave me all the attention I needed without being too pushy. I absolutely love my v project and satisfied all my needs. I feel so comfortable that he gave me all the attention I needed without being too pushy. I absolutely love my vehicle and will return to Bernardo on my next purchase. Thank you Paul Miller Audi. This is my second purchase with you and each time you have made me very happy! More
I bought 2012 LR4 from Paul Miller Land Rover just 8 months ago. Now I wanted to get a brand new Q7 and the trade-in value they gave me was way below what Mercedes and Lexus were willing to give for my months ago. Now I wanted to get a brand new Q7 and the trade-in value they gave me was way below what Mercedes and Lexus were willing to give for my truck. I then decided to add a small car, instead of trading in my LR4, so I contacted them again for 2010 A3 and they contacted me after a week, and that also through an email. This is not the type of customer service, you expect to get when you have bought two LR4s in 1 year from Paul Miller. More
Bernaro provided solid service from start to finish. He was informative and helpful in helping me choose and locate a car and then provided a fair price without unnecessary haggling. was informative and helpful in helping me choose and locate a car and then provided a fair price without unnecessary haggling. More
EASY SALE FROM INTERNET AND WAS TAKEN CARE OF EARLY BECAUSE I ARRIVED BEFORE MY APPOINTMENT. THEY DID HAVE CAR READY AND FULL OF GAS FOR RETURN TRIP OF 200 MILES BECAUSE I ARRIVED BEFORE MY APPOINTMENT. THEY DID HAVE CAR READY AND FULL OF GAS FOR RETURN TRIP OF 200 MILES More
Under warranty great, once off let the buyer beware. Service department condescending, prices exorbitant, my car (A6) had 60,000 miles and everything started breaking. Service department condescending, prices exorbitant, my car (A6) had 60,000 miles and everything started breaking. More
Took car in for a/c repair and they had my car for a week. Cut my tire during process. When I picked up I had to wait and I missed all my meetings. Total inconvenience!!! No one really values time. Plan week. Cut my tire during process. When I picked up I had to wait and I missed all my meetings. Total inconvenience!!! No one really values time. Plan on spending 1/2 day when picking up! More
I had an appointment on 6/9/12@3-3:15PM. When I arrived Dan was with a customer which is understandable. Rather than have me wait he had Dave help us out. We went on a test ride in a 2013 A5 Dave was not Dan was with a customer which is understandable. Rather than have me wait he had Dave help us out. We went on a test ride in a 2013 A5 Dave was not nice or helpful on the drive. I asked him various questions about the vehicle, but he did not volunteer any assistance about the A5. When we came back to the dealership Dave went over the car, but his disposition was not so friendly. With no personality whatsoever. Afterwards, he asked about my car if it was leased, how many payments lefted and what I was going to do either lease or buy. Neither Dan or Dave never had anyone look at the car to be appraised or take it out on the road. Dave comes back to the desk asks my lease payment on my car and tells me they would not buy the car, but would finish the payments. Afterwards, he is looking on the computer to see what my lease payment would total. About 713.00 per month. Dave was not very convincing he wanted to make a deal. He gives me a price that was list on the vehicle not invoice, which Dan already mentioned to me on the phone earlier in the week I would get invoice price. Also Dave adds in my remaining payments on my car to the total invoice of the A5 which came out 47,500. I went on to ask Dave why are you giving prices on the car when I came here to work out a deal with Dan. So we went over to Dan who was just sitting at his desk doing absolutely nothing and Dave whispered something to him. Afterwards, I told Dan in my opinion Dave discouraged me on doing business with this dealership. Most important aspect why would Dave add my car payments to the deal? Is customer service not part of what the dealship stands for. Why would Dave and Dan just let me leave and go elsewhere? Thanks PS: Hope the next customer does not have my experience. More
Pam and the others at the dealership are fantastic! It's a great team and they made the experience smooth and easy. Pam took the time to show us as many vehicles as we needed to be sure, and she followed a great team and they made the experience smooth and easy. Pam took the time to show us as many vehicles as we needed to be sure, and she followed up to ensure that we were happy. Couldn't be happier! More