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Paul Miller Audi
Parsippany, NJ
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As a long-time Honda/Acura consumer, this was my first experience shopping for a non-Honda vehicle in over a decade. Overall, I was very pleased with the Audi experience, and the staff at Paul Miller were experience shopping for a non-Honda vehicle in over a decade. Overall, I was very pleased with the Audi experience, and the staff at Paul Miller were terrific. Our sales rep was Bernardo Amster, who was a pleasure to deal with throughout the entire experience. He was extremely helpful, and also very patient in dealing with someone new to the Audi experience. The one "watch-out" I would share is the completion of the final paperwork and the myriad add-ons that were presented towards the end of the process. These were a bit overwhelming and while the gentleman (Bob?) who walked me through these was very helpful, it was a lot to digest late in the purchase process. Informing the buyer (particularly a new Audi customer) of these options early on in the process might be one way of easing this step of the process. But overall, a very enjoyable experience from start to finish - I would definitely recommend Paul Miller to family/friends. More
My Paul Miller Audi experience has been impeccable from the start. I started with a pre-owned Q7 S-Line, but due to delay on my part, it was sold. I went back through Jim Ott, Thom Rockey, Eric Schiffman the start. I started with a pre-owned Q7 S-Line, but due to delay on my part, it was sold. I went back through Jim Ott, Thom Rockey, Eric Schiffman, and my Audi Lady Pam Zabitz to get exactly what I wanted in a 2013 AUDI Q7 TDI. Completely painless process executed remotely via phone, email, and text. Once the Q7 was located and I went in to pick it up, Pam and Bob Wesner provided the most efficient delivery i have ever experienced with a personal touch, they just raised the bar for the competition. In my first few hours of ownership, there was trouble with one of my tires. Without hesitation, Pam, Eric Schiffman, and Thom Rockey went above and beyond to resolve the issue. I went into the service department yesterday to take care of this problem after Sandy and my rep Lou Bernadino provided the same level of excellent service. My first Paul Miller experience has been second to none. I hope to grow this relationship and look forward to purchasing my future cars here instead of the competition. More
Great experience. Took a test drive. All available options and models explained. Attentive. Honest. No reservations about giving 5 star recommendation. Ask for Bernardo for the best service! options and models explained. Attentive. Honest. No reservations about giving 5 star recommendation. Ask for Bernardo for the best service! More
The individuals at Paul Miller were great. I am a first time car buyer and had a multitude of questions and concerns that were all addressed with patience. The sales team was very helpful and made sure tha time car buyer and had a multitude of questions and concerns that were all addressed with patience. The sales team was very helpful and made sure that I understood each step of the buying process. I am grateful for the help and patience of everyone at Paul Miller Audi. I highly recommend this dealership to those interested in buying a car at dealership that make you feel comfortable with your purchase. More
I had a great experience buying my used car from Paul Miller. Pam Zabitz was the most wonderful salesperson I have ever worked with at a car dealership, she was fabulous!!! Thank you so much!! Monica DeD Miller. Pam Zabitz was the most wonderful salesperson I have ever worked with at a car dealership, she was fabulous!!! Thank you so much!! Monica DeDolce More
Pam has been very helpful in respect of my purchase of a new Q5. She gave me a good deal and helped out a lot with all that needed to be arranged. I highly recommend Pam and Paul Miller Audi. new Q5. She gave me a good deal and helped out a lot with all that needed to be arranged. I highly recommend Pam and Paul Miller Audi. More
I bought my 2010 Audi A4 Premium from Paul Miller this week. This is by far been the most pleasant experience I had with a car dealer. The customer service, quality of the car, attitude towards the custom week. This is by far been the most pleasant experience I had with a car dealer. The customer service, quality of the car, attitude towards the customer and the deal itself was fantastic!! I got a good trade in value for my Honda and a great price and package for the CPO A4. The overall experience of shopping for a car was amazing with Paul miller and I'd totally recommend this dealer (especially Bernardo Amster who helped me with this sale). Bernardo was friendly and courteous and my wife and I didnt feel like we were talking to a car dealer! He explained all the features to me and allowed me to 'floor' the car while test driving so I could get the best experience out of it (and I did!). Anytime, anyone needs an Audi in the tristate area, Paul Miller is the way to go! Ask for Bernardo! More
Excellent experience buying my new A7. Definitely Excellent experience buying my new A7. Definitely recommend Pam ... she was great. Price was fair and communications were excellent. Also app Excellent experience buying my new A7. Definitely recommend Pam ... she was great. Price was fair and communications were excellent. Also appreciate that the dealership did not do a hard press. More
First of all my younger brother bought an SUV from Paul Miller AUDI and I was interested in buying a A4 QUATTRO after researching. Reffered to Pam Zabitz, about whom, everything he mentioned was not at all Miller AUDI and I was interested in buying a A4 QUATTRO after researching. Reffered to Pam Zabitz, about whom, everything he mentioned was not at all wrong ! A very very nice lady, with great knowledge about cars, who makes buying an expensive car so easy ! Thanks to her for her help in explaining the details and timely delivery. appreciating it, Changa Tyagaraj More
After shopping around multiple NJ audi dealers Christina and Don were the most thorough out of everyone I dealt with. Christina made me feel that the dealer actually valued my business, she followed throug and Don were the most thorough out of everyone I dealt with. Christina made me feel that the dealer actually valued my business, she followed through every step of the way to make sure I got the car I wanted at the best price out there. Don was very informative in breaking down my lease options. He patiently showed us all the colors we were considering eventhough it involved going to a remote lot. Upon pick-up everything that was promissed was delivered the car was awaiting us clean and spotless. Don paired up our phones and showed us how to utilize all the features offered. The most impressive part of the whole experience is that between Christina and Don, they were both very punctual. I was greeted and helped on time, they were waiting for us every time we went. Don was very prompt and respectful of my time and truely delivered on every aspect without delay or complications... I am definately going back for my next Audi when the TDI comes, because Don and Christina made everything painless and very convenient. More