Paul Masse Chevrolet
East Providence, RI
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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When looking for a new truck to lease, I spoke to Mr Delgado. He was extremely helpful and very knowledgeable about the product. I would not hesitate to purchase a vehicle from him again. Delgado. He was extremely helpful and very knowledgeable about the product. I would not hesitate to purchase a vehicle from him again. More
My Husband and I recently purchased an 07 Chevy Silverado from here, we worked with Paul D. The service we received from the whole dealership was amazing. We had been to many other dealerships (small guys an from here, we worked with Paul D. The service we received from the whole dealership was amazing. We had been to many other dealerships (small guys and big guys) and found the attention and service here to be above the mark. They helped us every step of the way and I felt very comfortable purchasing a vehicle from here and when it comes time for us to purchase another vehicle we will definately return. Paul was very informative from start to finish. We didnt feel pushed or bullied into the sale but we werent chasing them either it was a very even level playing field. More
Leased a vehicle and took delivery in July 2004. Got a phone call from the dealership in August, telling me they wanted another $300 because my trade in sold for less than expected........UNBELIEVABLE! DO phone call from the dealership in August, telling me they wanted another $300 because my trade in sold for less than expected........UNBELIEVABLE! DO NOT BUY A CAR FROM THESE PEOPLE....EVER! Went to Al Cerrone's for service and to turn the car back.....THEY WERE WONDERFUL! I would not hesitate to buy a car from Cerrone's at all!! Obviously, Paul Masse learned nothing from his mentor, Paul Bailey. More
Terrible experience from the whole sales process. Pushy, arrogant Manager! Process was excruciatingly long and very unprofessional. Also service area Sam was rude and looked like he could care less what t arrogant Manager! Process was excruciatingly long and very unprofessional. Also service area Sam was rude and looked like he could care less what the customer wanted. STAY AWAY and buy from another dealer More
VERY VERY PUSHY MANAGMENT COCKY! & I walked in to se a certain car showed me everything BUT .. VERY PUSHY AND COCKY HORRIBLE EXPERIENCE then would always contact me via phone even when i told them i have certain car showed me everything BUT .. VERY PUSHY AND COCKY HORRIBLE EXPERIENCE then would always contact me via phone even when i told them i have baught a car from another dealer also cursed at me over the phone. terrible More
My mother bought her car here in 2004, and nothing has changed. Pushy, dishonest salesmen, untruthful, cocky management and phone calls up the wahzoo once you've left. Anything they can do to try and make changed. Pushy, dishonest salesmen, untruthful, cocky management and phone calls up the wahzoo once you've left. Anything they can do to try and make a sale. The only bright spot in this place is the service department. More
Purchased vehicle through internet ad. When purchasing through internet from another state, you must rely on the word of the salesman. Some very important information about the vehicle was not disclosed. through internet from another state, you must rely on the word of the salesman. Some very important information about the vehicle was not disclosed. I attempted to deal with the dealership for options to include writing a very professional letter to the owner. Once I took delivery of car, they wanted nothing to do with me. I've purchased other vehicles via internet. This was, by far, the worst experience I've ever had. Buyer beware. More