Paul Masse Chevrolet
East Providence, RI
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Yes!!!! I would highly recommend your next Chevy purchase at Paul Masse. The service department and sales staff are very knowledgable and their commitment to customer service is uncomparable. This is my thi at Paul Masse. The service department and sales staff are very knowledgable and their commitment to customer service is uncomparable. This is my third purchase from this dealership. More
I was mainly looking for information, with the intent of coming back to make a purchase, but Tim made the whole process so comfortable and right that I made the purchase on the spot. He asked the questions coming back to make a purchase, but Tim made the whole process so comfortable and right that I made the purchase on the spot. He asked the questions he needed to ask and answered the questions that I had. He did not try to sell me a vehicle that did not fit my needs or budget, and that commanded respect from the outset. From the inital "meet and greet", to the "Q & A", to the test drive, to the number crunching, to the actual delivery of the vehicle, Tim was professional, friendly and genuine. That is what I have come to expect from my car dealerships over the years and I am extremely satisfied with my first experience with Paul Masse Chevrolet. I look forward to a long, happy relationship. THANKS, TIM!! More
I recently purchased my first new car, a 2012 Chevrolet Sonic, at Paul Masse Chevrolet, and the entire experience was phenomenal. Derek Thistle was the first person I talked to and he immediately struck me Sonic, at Paul Masse Chevrolet, and the entire experience was phenomenal. Derek Thistle was the first person I talked to and he immediately struck me as very genuine, he was sincerely helpful and made me feel extremely comfortable. Throughout the process Derek helped me to not only attain the car but also put me at ease and answered all of my questions earnestly which assisted greatly in my decision. Overall I would definitely recommend going to Paul Masse, the entire team is helpful and courteous, an A+ experience. More
I would highly recommend Paul Masse Chevy Dealership to anyone looking to purchase a car. I visited quite a few dealerships (Toyota, Nissan, Ford, Hyundai and also Cerrone Chevy) but none compared to the anyone looking to purchase a car. I visited quite a few dealerships (Toyota, Nissan, Ford, Hyundai and also Cerrone Chevy) but none compared to the service I received from Paul Dragich. Paul was very helpful in answering all my questions and qualify my needs. When I picked up my new Malibu Paul spent the time going through all the features of my new car making sure I was completley happy. He is a true professional. Also, the other employees as the dealership were all helpful and friendly. I give my overall experience at Paul Masse Chevrolet and A+. Ann Botelho More
Was looking at Honda CRV and Toyota Rav4. However, Paul was excellent, he knew the product and did whatever was possible to answer all questions. Paul Masse should be grateful for his efforts in sales and was excellent, he knew the product and did whatever was possible to answer all questions. Paul Masse should be grateful for his efforts in sales and representing the Masse Dealership. Being a veteran I am very happy to "buy American", and it seems that GM and the Chevrolet Division have taken steps to promote quality in design of the the Equinox. I believe that you cannot work hard enough to be the best and I truly hope that GM never again allows poor design, craftsmanship, to ever be tied to a GM product line. I never thought I would ever be able to purchase a GM product because I felt the price would be too much, so then I looked at imports. I was suprised to find out that Paul Masse put all the pricing on the car so I knew what I was looking at, unlike Honda and Toyota, where there was no adjustment in pricing but a lot of hidden cost to get me into the dealership for a low base model. I feel I shoud thank all of you for the privilage to drive a GM product and everyone at Paul Masse for the best car buying experience of my life. John Knapp More
Paul was by far the best salesman, I have ever dealt with,(I buy a lot of cars) he was honest and didn't try to push me into something I didn't want, his customer service was outstanding, and Gino that with,(I buy a lot of cars) he was honest and didn't try to push me into something I didn't want, his customer service was outstanding, and Gino that helped me when I first got there and Paul was busy had great customer service helping me pick the color of the car and giving me the test drive. Overall I would reccomend this dealership to my friends and I would personally go back and buy another car!! More
I was very pleased with the customer service and friendliness of the staff. The staff was professional had all the answers to my questions. I was also pleased with the price of the vehicle I chose. friendliness of the staff. The staff was professional had all the answers to my questions. I was also pleased with the price of the vehicle I chose. I was also impressed that that the camaro's were kept indoors and not test driven on rainy days. More
ALL employees, whether at front desk, or in sales or service are knowledgeable, helpful, accommodating & friendly! We bought new cruze here & will remain loyal customer. service are knowledgeable, helpful, accommodating & friendly! We bought new cruze here & will remain loyal customer. More
Since 2005 I have bought 6 vehicles from Peter. Peter by far is not your typical pushy salesman. He is honest and very friendly. He will work hard to get you the payment you are looking for. Peter is not go far is not your typical pushy salesman. He is honest and very friendly. He will work hard to get you the payment you are looking for. Peter is not going to put you in a vehicle other than the one you went there looking for. Peter is very Knowledgeable of the vehicles he sells and when the sale is complete spends a good deal of time going over every feature of the vehicle. I recieved a phone call from Peter a couple of days ago asking me if I was ready to trade in my 09 Silverado. So I took my wifes equinox in for service which by the way is always and excellant experience and went and spoke with Peter. After looking at a Silverado it wasent what I was looking for in features. I know by now Peter is already working on getting me into the truck IM looking for and will expect to hear from him in a couple of days. In closing I would highly recommend this dealership to friends which I have and he bought from them. So if your looking for a new car or truck go to Paul Masse and ask for Peter you wont be dissappointed.... More
Great Service: Derek Thistle Sales Agent: On 3-20-2012 Great Service: Derek Thistle Sales Agent: On 3-20-2012 my daughter brought me a newspaper with only car advertisements, she knew I was going to be Great Service: Derek Thistle Sales Agent: On 3-20-2012 my daughter brought me a newspaper with only car advertisements, she knew I was going to be looking for a bigger car. I called and spoke to Derek and boy I was so impressed, Derek spent alot of time on the phone with me so I could get an idea if I and my husband would be approved. I asked if there was a black Malibu in the 2012 inventory and Derek responded excitley Yes and that in 40 minutes he would bring the car to me so I could see it. I was shocked when I heard that, he arrived and was polite and so ambitious on his job, he had documented some figures for me as we sat around my kitchen table. Derek made this sale with my husband and I as we were talking at the table. I felt so comfortable with Derek, he had me feel we should be having a meal together. The sale was made with a call from Derek on the same day. The car is in my garage on 3-21-2012. I just want everyone know I have dealt with many sales people and Derek is a TOP NOTCH SALES AGENT.. Thank You, Paul Masse, Jane and Gary Bird More