Paul Masse Chevrolet

Phenomenal customer service! Very attentive staff. Best dealership i've ever been to. I will defenitly recommend this dealership to all my family & friends for future purchases!!! dealership i've ever been to. I will defenitly recommend this dealership to all my family & friends for future purchases!!! More

Wonderful, professional service in a very comfortable atmosphere. Both Mike and Tejal answered all of my questions completely, and the price on my vehicle was excellent. I love my new Traverse! atmosphere. Both Mike and Tejal answered all of my questions completely, and the price on my vehicle was excellent. I love my new Traverse! More

Great service, great pricing, didn't play games with the sale, straight up shooter. Got exactly what was promised with all the extra add-ons. This was my second vehicle purchased from this dealership wi sale, straight up shooter. Got exactly what was promised with all the extra add-ons. This was my second vehicle purchased from this dealership within two years. I went back to Paul Masse because they treated me the same two years ago. More

My wife and I had purchased a new Camaro and had to wait to get the car because of our work load and the dealership held the car for us.When we picked up the car all the employees we worked with were polite to get the car because of our work load and the dealership held the car for us.When we picked up the car all the employees we worked with were polite and went out of there way to make us comfortable.We were very impressed with the dealership.After owning the car for a month we were involved in an accident where the car was totaled.We called Paul to see if the other Camaro they had like the one we bought was still there.It was the 45th anniversary edition and was still there.We put down a deposit and once again we had to wait to pick up the car until the insurance settled.Once again the whole process was great.No pressure .Paul worked with us to get the car we wanted.My wife and I agree that this dealership is A+++.We are looking forward to buying our next car from Paul. Ray and Patricia Russell More

From the moment I contacted the dealer about getting more info about the cars they had on their lot they quick to respond in a friendly manner. Tim Guillette was my salesman and he was friendly and he really info about the cars they had on their lot they quick to respond in a friendly manner. Tim Guillette was my salesman and he was friendly and he really watched out for me and my budget. He had me financed and my car ready in 2 days. I didn't feel pressured to buy nor shunned for having less than perfect credit. Everyone at the dealer was friendly and happy to help. i would definitely recommend this dealer to my friends and family. More

Tim was a knowledgable and extremely professional sales representative. he made something i usually dread a very calm and rational experience. Everyone there was outstanding and I will tell everyone I know representative. he made something i usually dread a very calm and rational experience. Everyone there was outstanding and I will tell everyone I know how great they all are. More

Being in sales myself, lets suffice it to say that it takes a lot to impress me with good customer service, never mind great customer service! My Husband and I wanted to trade both of our vehicles for 2 takes a lot to impress me with good customer service, never mind great customer service! My Husband and I wanted to trade both of our vehicles for 2 new vehicles...one would say of course they have you great service they had the opportunity to sell 2 vehicles....let me explain...we were doing tis as a financial strategic move since we had negative equity in both vehicles since we both put a lot of miles on them per year....I'm not talking a little negative equity but more than 15k in negative equity....Paul took his time working with us and was not what so ever pushy....Tejal worked on the financing side for us and after doing her homework for a day or so she was able to put something together that made sense for us....the vehicles we are getting are even nicer than we hoped for, ther was no 3hourcwaiting game, go to the manager, go back and forth scenario. We couldn't be happier and will never work with anyone else in the future....you would be doing yourself a huge favor by stopping by this dealership if you are in the market for a new or used vehicle. Thank you to all of you at Paul Masse! Jean and Steve Grota More

Was in new jersey looking for a corvette, when down to kerbecks in ac did not have the color of the car was looking for so decided to check out other dealers, located the car here and was the best decisi kerbecks in ac did not have the color of the car was looking for so decided to check out other dealers, located the car here and was the best decision i could have made. Paul gave me a fair trade on my 06 vet over the phone which made the deal happen. Had to drive too East Providence to take delivery but was worth the ride. Great dealership to do business with. More

I started "talking" to Paul via email after I inquired about the Volt. Went to find out more, on a Sunday, when they are normally closed, and of course it's raining. Paul brought the Volt into th inquired about the Volt. Went to find out more, on a Sunday, when they are normally closed, and of course it's raining. Paul brought the Volt into the service bay area so that he could show me the car out of the rain. (What a gentleman!) He knew everything there was to know about this unique car! He was patient with all of my questions (and boy did I have a lot!) and never pressured me on whether I was ready to buy or not. Well after the test drive, I had to have it. The color I wanted wasn't available, so he found one for me at another Masse dealership. So the numbers....leasing the was the best decision for me. Paul and Dan got a payment that worked for me. So in about two hours what started as "just gathering information" turned into my buying a 2013 Volt. This has been the absolutely best car buying experience I have ever had. Did I mention that I went from a Lexus to a Volt? Never thought I'd ever buy a domestic car... Paul changed my opinion on that! Thanks again Paul Masse! You've gained a new customer who never would have given Chevy another look! More

After reading a bit about the Chevy Volt went online and found Paul Masse. From the very start I knew we were in a classy place. Friendliness and knowledge are up front as soon as the introduction. Paul kne found Paul Masse. From the very start I knew we were in a classy place. Friendliness and knowledge are up front as soon as the introduction. Paul knew all there was to know and had all the answers. He stayed late and went way beyond what you would expect. This was by far the best sales experience for a car purchase. Smiles all the way. More