Paul Masse Chevrolet
East Providence, RI
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 439 reviews
My experience has always been great at Paul Masse. They always have a great selection to choose from and take pride in what they sell. Paul D always goes out of his way to make sure you are satisfied! always have a great selection to choose from and take pride in what they sell. Paul D always goes out of his way to make sure you are satisfied! More
The Service provided by Wayne was nothing sort of exceptional. He was extremely professional from the minute we stepped foot on the Paul Masse car lot to the minute we drove off the lot in our brand exceptional. He was extremely professional from the minute we stepped foot on the Paul Masse car lot to the minute we drove off the lot in our brand new 2014 Chevy Cruze. Wayne knew the vehicle as if he sold thousands of them and made sure to show us everything the car had to offer before even stepping foot in the vehicle. This shows a great deal of professionalism on his part and that of the Paul Masse team. When it came time to crunch numbers Wayne was able to help us reach a great deal on our new vehicle. As with any deal, negotiations took place and again Wayne was very professional as this tends to be the most lengthy and stressful part of the car buying process. After all was said and done we got everything we wanted and are extremely happy. One of my theories is that every person you deal with from a company becomes the face of the company. Whether its a mechanic, a service writer, or the salesman, one bad experience makes you want to write off the company all together. In this case Wayne, our salesman, has gained my business now and for the future. He has truly represented the Paul Masse dealer as good to its customer and professional. Wayne has gained Paul Masse a new loyal and life long customer. Thanks again for an exceptional car buying experience and of course our new Chevy vehicle! More
Paul was extremely friendly and helpful in showing us all the functions of the car. He went over the manuel very thoroughly. This is our third car that we have purchased from this dealership. We are very hap the functions of the car. He went over the manuel very thoroughly. This is our third car that we have purchased from this dealership. We are very happy with the Corvette. We were very happy with the Impala which we traded in when we purchased the Chevy Cruze. Eileen & Joe Black More
This is the second time I have leased with Paul Masse Chevrolet. The employees are extremely friendly, patient, and I never felt pressured when I needed time to make decisions. I have had my 2014 SIlve Chevrolet. The employees are extremely friendly, patient, and I never felt pressured when I needed time to make decisions. I have had my 2014 SIlverado for two days now and have told numerous people that Paul Masse is the place to go. More
I am a very recent college graduate that has never leased a car before and was on a VERY tight budget. The entire team could not have been more friendly and helpful though out the entire process. Paul Dragic a car before and was on a VERY tight budget. The entire team could not have been more friendly and helpful though out the entire process. Paul Dragich was especially wonderful. He listened to my needs and concerned, working hard to meet all of them, while putting me at ease. He made sure that I was totally comfortable and understood the entire process. I don't think that anyone else would have spend the amount of time that he did, working with me. In the end I leased a 2014 Curz and could not be happier with my entire experience. They really went above and beyond, I will be recommending them to everyone I know. I went to a lot of Rhode Island car dealers and I can say that this was definitely my most positive experience and they have gained a long time customer. More
Our experience with Paul Masse Chevrolet was great from the beginning. Our sales person, Paul Dragich, and the rest of the team were extremely professional and knowledgeable. We would highly recommend us the beginning. Our sales person, Paul Dragich, and the rest of the team were extremely professional and knowledgeable. We would highly recommend using this dealership for your Chevrolet purchases. More
I want to take this time to thank Paul Masse Chevrolet in East Providence for such a positive experience with buying my new Chevy Cruze. Sales Professional Paul Dragich was a big part in this process. He wa East Providence for such a positive experience with buying my new Chevy Cruze. Sales Professional Paul Dragich was a big part in this process. He was courteous and thorough in regards to explaining all about my new car. I would recommend Paul Masse to anyone looking for a new or used car. More
My experience here was fantastic. As a first time buyer, I was walked through the entire process and helped with any questions I had. Paul was extremely friendly and funny which allowed me to feel very comf I was walked through the entire process and helped with any questions I had. Paul was extremely friendly and funny which allowed me to feel very comfortable and Tejal was fantastic as well. Over all, I'd recommend this dealership to any and everyone. More
This was the second time we had visited the dealership to purchase a new car within 30 days. The first visit was to look at the new 2014 Impala. We worked with Joe Stark originally and he did an excellent purchase a new car within 30 days. The first visit was to look at the new 2014 Impala. We worked with Joe Stark originally and he did an excellent job. The trade-in value we were offered was very generous and the price of the car very good as well. We ultimately decided to go with a different make and model as my wife found the Impala a bit too large for her liking. We returned most recently looking to trade in a 2011 Sonata in favor of a mid-size SUV. We worked with Paul Dragich this time and found him to be very personable and extremely knowledgeable of all differences between trim levels. He sat with us in the vehicle and went through each feature one-by-one. With this review we felt confident in our understanding of what we were getting, and not getting, helping us to make a trim level choice. The pricing and incentives on Labor Day weekend were too good to pass up. Since the purchase Paul has been readily available to answer my phone calls and has followed up in a timely manner. We would definitely recommend Paul Masse to anyone we know in the market for a vehicle and look forward to great service for the life of ours. More
I was very impressed with our sales consultant. He was very knowledgeable about the car I purchased and very helpful explaining in detail about all the functions the car has. Very courteous and polite. I very knowledgeable about the car I purchased and very helpful explaining in detail about all the functions the car has. Very courteous and polite. I would recommend him to my friends if they were looking for a new Chevrolet. The service department was also very helpful. Went in to have the tire pressure checked and they were very nice. Washed my car, too!!! More