Paul Masse Chevrolet

Mrs. Jaclyn Cawley Purchasing this vehicle was the worst experience ever. My salesmen started out great then it just went down hill. I have caught him in 3 differe Purchasing this vehicle was the worst experience ever. My salesmen started out great then it just went down hill. I have caught him in 3 different lies. The sales manager was extremely arrogant and never spoke to me again after I purchased the vehicle. I have been up 2 times since then. Still waiting on key I was told I would have. My mechanic also found 2 issues with the vehicle which the dealership did fix but why were they there to begin with? They also didn't buff out all the scratches I was told they would buff out.... Only one part of the side was done. The over all communication between the staff is horrible. Know one could get a story straight. If I didn't love the vehicle so much I would have returned it when my mechanic found the issues. I will never purchase a vehicle from state of RI again. The only person who I felt was honest and friendly was the service manager Nick. Very disappointing. More

"Above and Beyond" is an understatement! I recently purchased a 2013 Certified used Corvette from Paul Dragich. Since I live 4 1/2 hours away in NJ, the "preliminary" purchase was done over I recently purchased a 2013 Certified used Corvette from Paul Dragich. Since I live 4 1/2 hours away in NJ, the "preliminary" purchase was done over the phone. When I arrived at the dealership there was a "glitch" which would have been a deal breaker for me. Once pointed out to Paul and the sales manager, and WITHOUT HESITATION, they rectified the issue at their expense. This turned a good deal into a GREAT deal! I am in my fifties and have purchased many cars in my life. This was the most pleasant overall buying experience that I have ever had. WELL WORTH THE 9 HOUR ROUND TRIP! If that wasn't enough, after getting home I noticed blemishes on the chrome wheels that the average person would never see. I called and talked to Sam, the service manager, and he advised me to go to a local Chevy dealer and have the wheels warrantied. The two dealers I went to would not help me out at all because they said (obviously the previous owner) used an acid cleaner on the wheels. Without hesitation Sam took care of the issue for me. Most other dealers would have said it was a used car and I'm sure would NOT have stood behind the sale. I can't say enough about my buying experience and service experience at Paul Masse Chevrolet. When I'm ready for my C7 Corvette I'm sure a "road trip" to Paul Masse will be my first thought. Don't let distance stop you from visiting their dealership. Like my title says - ABOVE AND BEYOND IS AN UNDERSTATEMENT! More

2015 Malibu LT I am a longtime customer and this experience was as positive as my previous car-buying experiences. The only thing I found curious: I took delivery of I am a longtime customer and this experience was as positive as my previous car-buying experiences. The only thing I found curious: I took delivery of the car on 8-21-14 and on 8-22-14 OnStar sent me a diagnostic report that my back right tire had 32 lbs. and needed to be inflated to 35 lbs. Since I had driven straight home from the dealership, I wonder why the tire was not properly inflated before I received the keys. Paul Dragich and JP Habib were exteremely helpful with the entire car-buying process. More

chevy cruze I knew which car I wanted to buy when I went to this dealership and Gino was very accomodating. He was very informative in showing me every aspect of I knew which car I wanted to buy when I went to this dealership and Gino was very accomodating. He was very informative in showing me every aspect of the car (navigation etc). He is very knowledgeable in this field. More

internet purchase of 2014 corvette Sales person was very up front and a pleasure to work with. I am on the west coast and he's on the east coast, so i wasn't quite sure how the deal w Sales person was very up front and a pleasure to work with. I am on the west coast and he's on the east coast, so i wasn't quite sure how the deal would turn out. David Wellington jr. did EVERYthing he said he would and then some! Great place and people to deal with. More

Paul Masse Chevy EP is the best! Paul Dragich makes you feel like family every time you walk in. Everyone at my house has bought cars from only him in the past and will continue to do Paul Dragich makes you feel like family every time you walk in. Everyone at my house has bought cars from only him in the past and will continue to do so for years to come. We all appreciate the fast and quality service since its hassle free and there's zero pressure. I love my 2014 Chevy Cruze!! thanks again paul!!!! More

A very good buying experience. I visited Paul Masse Chevrolet twice looking for a new corvette. This was my first time dealing with Paul Masse. Paul Dragich helped me during both I visited Paul Masse Chevrolet twice looking for a new corvette. This was my first time dealing with Paul Masse. Paul Dragich helped me during both visits. Paul was great to deal with. He helped me understand the various new aspects of the 2014 Vette (I had a 2007). He was very knowledgable regarding the details of the car. But more importantly he was great to deal with. No pressure. He helped me make my decision without pressure. In the final negotiation of the price and trade-in value he was very professional, ethical and friendly. Too often we buy a car and walk out feeling lousy. Not this time. All the final paperwork was done correctly and on time. It was a smooth car buying process and I left a very happy customer. More

Excellent car leasing experience (sounds like an oxymoron!) Paul Dragich is excellent (and patient). I needed a comfortable and roomy smaller SUV. I'm usually an impulse buyer and have paid the price for it. I Paul Dragich is excellent (and patient). I needed a comfortable and roomy smaller SUV. I'm usually an impulse buyer and have paid the price for it. I wanted to do research both online and at dealerships. Test drove all the SUV's that I thought might meet my needs. The biggest difference was the salesmen. I explained to each one I was not buying that day, I was really car shopping. Behavior ranged from heavy sales tactics to annoyance that I was wasting their time. I told one dealer (Kia) STOP slamming the other SUV's, tell me why I should buy yours! Made a couple of trips into Paul Masse dealership with quick questions. One time Paul Dragich was not in and another salesmen took the time to answer my leasing options questions. End of the story is we got the Equinox we wanted. with just the options we wanted, for the right price. HIGHLY recommend PAUL DRAGICH and PAUL MASSE! More