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Paul Masse Chevrolet

East Providence, RI

4.1
439 Reviews
Paul Masse delivers transparent pricing with the Paul Masse "One Price." All vehicles clearly marked with the best price up front which includes all available rebates, incentives and Dealer discounts.
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1111 Taunton Ave.

East Providence, RI

02914

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Showing 439 reviews

April 30, 2021

Hands down this is the best dealership I’ve ever bought from!! Paul was amazing, knowledgeable and great to work with. This will definitely the dealership I continue to use in the future. More

by Batson.rita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Dragich
April 23, 2021

This is by far the best dealership I've ever been in. It's very clean and the staff treats with respect. The process of buying a car was easy, there is no sales pressure at all. I went there to look at t More

by rickeyob85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Corscadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Masse, Paul Dragich
March 20, 2021

Thank you for making buying the Corvette a very nice experience. You guys are a first class act from the very beginning until we took delivery of the car. Paul Dragich was very helpful and knowledgeable More

by fastark99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dragich
Mar 22, 2021 -

Paul Masse Chevrolet responded

Thank you for the great review. We greatly appreciate your business! We hope you are enjoying your new Corvette! What a machine! Bob Masse General Manager

January 08, 2021

Please stay away from here especially if you live in MA. My new car has not been registered for 4 weeks. I was told the plates transferred. No call no notice. No help. Salesman no help. My survey will refle More

by Rgm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joshua Joseph
September 28, 2020

Great service! Sam and the team there are always courteous and very knowledgable I never feel like they are trying to upsell me on something I don't need. Very quick! . Even if it wasn't I could s More

by Sawilliamson9913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gino Bruzzese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Desousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Paul Masse Chevrolet responded

Thank you! We are thrilled to know you enjoy the customer lounge! Sam and the Team very much appreciate that you took the time to share your feedback. Thank you for choosing Paul Masse and have a great day! Customer Experience Team

September 11, 2020

I had an outstanding experience with Paul D. And the team at Paul Masse. Complete integrity and professionalism. I traveled from NY sand will gladly do so again. This was, hands-down, the best experience I’ More

by Mjb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Corscadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Dragich
Sep 18, 2020 -

Paul Masse Chevrolet responded

Thank you so much for coming all that way to choose Paul Masse for your new vehicle! We all appreciate your kind comments about Paul and our Dealership. Thank you for the opportunity to have earned your future business. Customer Experience Team

September 03, 2020

Up front and honest, Fair and not intimidating. A nice atmosphere to but a car. I don’t have anything more to say and your 25 word minimum is a waste of my time More

by DRyan53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Wellington Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal, Anna Norfolk
Sep 04, 2020 -

Paul Masse Chevrolet responded

Thank you so much for your feedback! Congratulations on your new vehicle.!! We are happy to know the Team created a nice atmoshphere for your visit with us. We do apologize for the word minimum at dealerrater.com and I will be sure that your feedback reaches them. Thank you again, we all appreciate your business! Customer Experience Team

August 13, 2020

Pleasant Transaction Went in to look at a truck we saw on line, Paul was our sales man and never once did he pressure us. Explained all the details of the truck and the be More

by glasssgirl1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dragich
Aug 18, 2020 -

Paul Masse Chevrolet responded

Thank you so much! Congratulations on your new Truck! Paul and the Team appreciate that you took the time to send your feedback and rate us so highly. We appreciate your business! Customer Experience Team

August 12, 2020

Their team made my dream come true. Got the lowest price for a c7 corvette I can find anywhere. Paul Dragich and Crystal Costa did a fantastic job. Ms. Costa got me a fantastic rate for More

by richardyuen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Dragich
Aug 18, 2020 -

Paul Masse Chevrolet responded

Congratulations on your new Corvette! Paul, Crystal and the entire Team thank you taking the long drive to choose Paul Masse for your new vehicle! Please stop in and visit with us when you are back in the area! We all look forward to seeing you again. Customer Experience Team

August 09, 2020

A great experience We went to Paul Masse to look at the 2020 Equinox. Due to Covid 19 restrictions we easily made an appointment for 9am on 8/8/2020. We were greeted by More

by Sandrabonenfant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Masse, Paul Dragich
Aug 18, 2020 -

Paul Masse Chevrolet responded

Your wonderful feedback and recommendation mean the world to us! We strive for 100% satisfaction and we are happy to know the Team delivered a Five Star Experience to you. We appreciate your business! Customer Experience Team