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Paul Masse Chevrolet

East Providence, RI

4.1
439 Reviews
Paul Masse delivers transparent pricing with the Paul Masse "One Price." All vehicles clearly marked with the best price up front which includes all available rebates, incentives and Dealer discounts.
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1111 Taunton Ave.

East Providence, RI

02914

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Showing 439 reviews

July 15, 2015

Outstanding This dealership goes above and beyond in its effort to satisfy the customer. I personally dealt with Paul Dragich, Tejal and J.P. All very knowledgabl More

by Flyfisher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paul Dragich, JP Habib, Tejal Santoro
July 14, 2015

AMAZING I was looking for a new vehicle for my business, I went to two dodge dealerships. Both of them were rude and not professional at all. I went to Paul M More

by Katzpet1123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dragich
July 11, 2015

Efficient & knowledgeable Paul Dragich exhibited excellent knowledge of the Chevy Volt. He was patient, helpful, and efficient throughout the whole experience. Also, the DocuPa More

by Frank S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dragich, Tejal Santoro
July 07, 2015

Continually excellent service! Every time I come here to buy a car (5 times now) the staff have helped me figure out the best deal for my situation! I have worked with Paul Dragich More

by Davidlinback
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dragich
June 30, 2015

Enjoyable new car purchase I went in to have a recall done on my vehicle. I didn't want to sit and wait so I went out to look at the cars. 3 hours later, I was driving off the More

by ca04ts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarid Butler
June 30, 2015

Made the car buying process seamless Paul Dragich and J.P. Habib made the whole process seamless. They delivered great service and took great care of us! Paul Masse Chevrolet in East Prov More

by Ashley S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paul Dragich, JP Habib
June 28, 2015

Superb service from start to finish. As a previous owner of a Corvette C6 that I purchased in FL and sold privately, I was in the market for a C7 either here in New England or FL. I visit More

by Peter Holmes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dragich, Tejal Santoro
June 19, 2015

Easiest vehicle purchase I've had Jarid was great to deal with,he was very knowledgeable about the Silverado. They offered me a fair price for my trade and most important to me, the d More

by kec58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarid Butler
June 09, 2015

Great Experience My salesman Jarid Butler was very friendly and informative. Answered all questions and made this a great buying experience. Very professional young m More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP Habib, Jarid Butler
June 05, 2015

Worst Experience Car came with so many issues and every time I went back to dealer they charged me $100 diagnostic fee and then would say this issue isn't covered un More

by JG9403
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Lima
Jun 19, 2015 -

Paul Masse Chevrolet responded

Dear Sir/Madam: It certainly seems from your comments that we failed to satisfy you. Can you provide us some additional details so we can research what happened and perhaps help you with your repair needs? It is never our intention to not service a customer but without all the details it is very difficult to determine if we can help here. Please email me at scott_wellington@paulmasse.com or you can call me at 401-434-1900. Thank you and look forward to working this out with you. Scott Wellington General Manager

Jun 23, 2015 -

JG9403 responded

Unfortunately I no longer own the vehicle I traded it in. So thank you for your response however its a little too late! I wish you people would have been more open to helping me when I owned the vehicle the 11 months I had it!

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