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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,226 Reviews

1,226 Reviews of Paul Conte Cadillac - Service Center

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February 14, 2023

Although the On Star module was back ordered John Cusamano kept in constant contact with me More

by mjm3320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2023

On time,punctual, nice staff , comfortable , could not be a better experience, highly recommended , thank you . More

by natkau00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gioia
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rapp , nicest salesperson. A star*
February 03, 2023

The office employees are great! In my experience it takes the mechanics several visits to correctly diagnose and fix the issues! More

by DAHNTAYBELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
2.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2023

Great customer service upon arrival the greeter area is very clean and friendly my service advisor Ryan is amazing the reception area is nice and clean and always explains everything that is needed to be d More

by CL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The greeters great guys
February 02, 2023

I worked with Danny early in the morning and he was very help and patience with me. So far I only have good things to say and the service center and Danny More

by SG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2023

Best Cadillac Dealership on Long Island. I would Highly Recommend them. The Customer Service is Outstanding. The work is done right the first time around with minimal wait time. More

by richardc571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2023

A pleasure to deal with - would highly recommend Paul Conte to Freon da and family. More

by MAURIZIO.DEBELLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Paul Conte Cadillac responded

Thank you for your feedback.

January 31, 2023

Any time I bring my trucks there John makes sure everything is taken care of and always give me a discount great dealership More

by Jkick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2023

Excellent service. Costumer service is also at an all time high level. I will continue to purchase Cadillacs from your dealership. Thanks! More

by Rey.meyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2023

Excellent service good customer service. Good job. they always available when you call they answer the phone. More

by Nadim.mezher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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