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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,226 Reviews

1,226 Reviews of Paul Conte Cadillac - Service Center

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March 01, 2023

Extremely professional and courteous. They go out if their way to take care of their customers More

by SSJJPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2023

They stuck with finding the right mirror for my 2020 gmc truck that was broken when buying the truck More

by JIMPERATI60
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2023

From sales to service, EXCELLENT customer service! !! Highly recommend! Will use Paul Conte for years and years to come! More

by sdombe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2023

Superior customer service. Courteous, thorough ,professional service. I’ve been a Paul Conte customer for over a decade and they never disappoint. More

by lwdinheels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2023

Quick response. Everyone was very pleasant to deal with. Frankie quickly answered my email and all my questions. Was greeted by the manager Frank and bought the car More

by mario.ingenito
Recommend Dealer
Yes
Employees Worked With
Frank Gioia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Rapp
February 21, 2023

Very disappointed. I purchased a vehicle have the extended warranty I took it for service and was told the part is no longer available. You pay all that money and Cadi More

by RETIRESHIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Paul Conte Cadillac responded

Thank you for your feedback. I am sorry you are upset, I can understand your frustration. Please understand that as a dealership, we have no control over what parts are discontinued. However, It is not uncommon for a manufacturer to discontinue certain parts for vehicles 10 years old or older. If you would like to speak about this further, please contact me at your convenience. Shai Nadav Service Manager 5168680530

February 21, 2023

Always a professional way to treat customers . When I buy a car, I focus on service . Five cadillacs later I still appreciate how I’m treated and how my car is serviced More

by HAPPLEBAUM23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2023

Quick efficient and easy! !!!!! Always very satisfied with their service. It’s why I go to their dealership More

by Donnie11783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2023

Great people and service! My second lease with them and will continue to come back! More

by TMARCHIOLI
Recommend Dealer
Yes
Employees Worked With
Nelson Galeano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Hardway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blaise Curci
February 14, 2023

We were able to book our appointment with less than a week’s notice and our service was completed in only 2 hours More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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