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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,226 Reviews

1,226 Reviews of Paul Conte Cadillac - Service Center

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May 10, 2023

Very good customer service they doing good job in and out no complain. Very happy to be a member of Polk county Cadilac Freeport. More

by Nadim.mezher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023

The service is the best part of their organization. I look forward to bringing my vehicle in for service because I know it will be taken care of properly. More

by DARRENTHEMILKMAN
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Gimenez
May 08, 2023

They were very helpful in getting me the car that I wanted and helped me every step of the way. More

by SMIRIAM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gioia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Hardway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blaise Curci
May 06, 2023

Not satisfied with service my car has bad suspension. Service department didn't fix the problem car bounces n rock all over the place. I've been dealing with this for 1 year now this is 2nd dealership I'v More

by Rgardner1059
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Cusumano
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Paul Conte Cadillac responded

Thank you for your feedback. We are having an issue finding your information in our system. Can you please contact me to discuss your issue further? Shai Nadav Service Manager (516)868 0530

May 02, 2023

Great service from the entire team. Everyone was professional and courteous. They even came out afterwards to make sure all was good. More

by Pupbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023

Back ordered part means another trip to dealer , not their fault but an inconvenience to me More

by DDALESS1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2023

A very dependable dealer , They go out they way to take care of needs. I highly recommend Paul conte. More

by FRECEV14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2023

Sales and finance were very helpful. We have dealt with Paul Conte for many years and are very leased with entire Paul Conte group. More

by FRISSORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

Purchased my 1st CPO CTS from Patrick in 2021, it went so well, i purchased an XT5 from him this year January 2023. Danny and the service team are awesome, and understanding. I usually deal with Danny, he an More

by gwood63@verizon.net
Recommend Dealer
Yes
Employees Worked With
Danny
April 28, 2023

Danny is the best sales that we knows. This is our 3 rd escalate that we got from him More

by WEIW29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Brendler in Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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