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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,226 Reviews

1,226 Reviews of Paul Conte Cadillac - Service Center

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June 30, 2023

I was there with my Cadillac 2014 SRX. I have a problem with touchscreen my AC AC system and my trunk door. I know I need to change the motor I know I need to change the screen and AC need More

by kaysarchowdhury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Gimenez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Paul Conte Cadillac responded

Thank you for your feedback. I'm sorry you are not happy with the service you received. Can you please contact me? Shai Nadav Service Director 5168680530

June 30, 2023

Paul conte is a very friendly homey feel so to speak. It is a family owned dealer. I have been looking for this one particular car in a particular color and lo and behold they had it on the lot just in! More

by josephmvallette
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Carvelli
June 29, 2023

Service exceeded my expectations Treated like first class all the way I could not believe how easy they made the whole experience Paul conte Cadillac owner fior life More

by Anthony
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Danny is always helpful and provides outstanding service. Danny goes above and beyond for each appointment. More

by Fcastiglia
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Everyone I interacted with were fabulous. Friendly, knowledgeable, and truly caring and concerned not just about my 2019 XT5, but about me as well. I can't say enough to express my appreciati More

by Auntieem
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle! Service Department
June 28, 2023

I came in for an oil change and it ended up costing me $486.00! More

by CHERYLCARROLL
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Ryan Gimenez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Paul Conte Cadillac responded

Thank you for your feedback. I'm sorry you weren't happy with your purchase. May I contact you to discuss the details of your visit? Shai Nadav Service Director 5168680530

June 27, 2023

Ryan was the absolute best. He was courteous professional, just an great person to have dealing with customers. If I were an HR person Ryan is who I would want to be the face o More

by RoselynFullard
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2023

Service writer John C is great very knowledgeable got the job done right and fast More

by Lvmkjm@yahoo.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2023

Ryan does a fantastic job of making me feel comfortable and at ease when I bring my car in for service. More

by Pupbob
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2023

The staff are very pleasant and professional. The service is excellent. It is very convenient to get your car serviced. . More

by rgschlitt
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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