Paul Conte Cadillac - Service Center

I have been servicing my Cadillacs at Paul Conte for years with Danny and he is excellent. The day I picked up my vehicle after hours he was gone for the night so I worked with a new young lady that gre years with Danny and he is excellent. The day I picked up my vehicle after hours he was gone for the night so I worked with a new young lady that greeted me with a smile even tho it appeared she was very busy. I am a elderly woman and she catered to me beyond words. I was returning a rental and was very cold she switched my belongings out of my loaner into my vehicle for me and turned my heat on in the process so I could depart in a warm vehicle I offered a tip and she declined and beautifully stated "Im just doing whats right" I was contemplating returning my lease and purchasing a Honda but after my last experience and the kindness I was shown I will again purchase next month! Great addition Paul Conte you guys are great!! More

Each time i had my cadilac serviced, Danny Giannini was my service adviser. Danny treats me with courtesy and always in a professional manor. Most importantly my issues were rectified the first time. The c my service adviser. Danny treats me with courtesy and always in a professional manor. Most importantly my issues were rectified the first time. The conte service team in my opion is second to none. More

Tom was very helpful as always, all my issues were taken care of as always any time I need assistance when come in. All issues taken care of. care of as always any time I need assistance when come in. All issues taken care of. More

I have dealt with Abe for a number of years. He is always friendly, courteous and knowledgeable. My experience with him and the entire service department has been favorable. Chuck Continoj always friendly, courteous and knowledgeable. My experience with him and the entire service department has been favorable. Chuck Continoj More

Tom Loche makes going to the dealer a pleasure, you feel like family when you walk in and Tom knows your name and the history that i have with dealership. Just talking to Tom you can see that he is a real p like family when you walk in and Tom knows your name and the history that i have with dealership. Just talking to Tom you can see that he is a real professional, knows all about your car, and help you make the right choice in getting your car serviced. I am very fussy about my Cadillac and do not take it to anyone else except Paul Conte Cadillac, this is my third Cadillac from this dealer and each time buying and having my Caddy serviced has been excellent. Tom is a real team player and it shows by making me very happy and also other customers . Tom is one of a kind!!!!!!!!! More

Abe Kolat, was very professional, courteous, and helpful. He called as promised each time to keep me updated on my car. I had a good experience in the service department. He called as promised each time to keep me updated on my car. I had a good experience in the service department. More

Every year I take my car to get inspected at Conte. Tom, the service writer, is always very helpful. I would highly recommend this dealership. the service writer, is always very helpful. I would highly recommend this dealership. More

Paul Conte Cadillac is the best dealership I have ever dealt with especially Tom Loche. He is the most helpful and knowledgeable service dept employee I have ever met. The only reason I purchase vehicle dealt with especially Tom Loche. He is the most helpful and knowledgeable service dept employee I have ever met. The only reason I purchase vehicles at Paul Conte Cadillac is because of the great service from Tom Loche. I own 3 Cadillacs and bring them all there for service. More

Service employees are friendly. They do their best to get to the problem, and get it fixed as soon as possible and as thoroughly as possible. to the problem, and get it fixed as soon as possible and as thoroughly as possible. More

The word is Consistent. I have consistently been treated in a friendly manner. The Service representative Danny always explains the processes that are involved. Even the Auto Technician Tony came into the c in a friendly manner. The Service representative Danny always explains the processes that are involved. Even the Auto Technician Tony came into the customer lounge to explain and ask if i had any questions. It's hard today to get customer service in this fashion. I have been a Customer Relations Supervisor for a major Utility for 32 years. These guys are good and respectful,Informative. My car has always been returned ,repaired running better than I expected. They aren't parts changers. They diagnose what is wrong with the car and make the necessary repairs at a reasonable price. What impressed me the most was how Danny and the Auto Technician thanked me for choosing them to work on my car and told me to call if I had any problems with the repair. I will refer and keep coming back to Paul Conte Cadillac. More