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Paul Conte Cadillac - Service Center

Freeport, NY

4.6
1,223 Reviews

1,223 Reviews of Paul Conte Cadillac - Service Center

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October 05, 2020

Hi i went there to buy new rims for by 2016. Escalade I brought new platinum rims which I think I was over charge for by the part department he took $500.00 cash I think he over charge me I paid over $460 More

by Randy dixon5336
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny n John we’re great very nice
October 02, 2020

Big big improvement I see 180 turn around. I have 2016 coco caddy that they did excellent work on. service department is outstaning.Very professional and respectful John and Naylei I wish I can find work More

by ELLIOTTWALTHRUST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2020

I brought my car. Danny was very accommodating. The car was fixed promptly. Service department was very friendly and resolved my issues satisfactory. Thank you. More

by arie233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2020

Excellent customer service in sales and service. Very happy with service department and mechanics great work. I would highly recommend Paul Conti Cadillac to my family and friends More

by Karenie045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat McCabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary. Mechanic
October 01, 2020

Repaired what needed fixing. Gave me a loaner car. Tested car and returned car washed and clean. I would recommend service department to any Cadillac owner. More

by arie233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2020

Excellent service. Daniel was very helpful. I look forward to coming back for my next service. I also would like to thanks Blaise for my extended warranty. More

by Rhoop7692
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Jr in parts.
September 30, 2020

Very professional and courteous waited a little longer only because I thought I was coming in for an oil change and had to get an inspection done. No problems More

by rfraile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2020

I took the car in for an oil change. I waited for the car in a very clean environment. Social distance was very nice, the chairs were far apart and partition were used. More

by AM3535
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat McCabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2020

I was disappointed that no one from the service dept. ever called to advise me on the progress of my repair nor was I given a receipt when I picked up my car - was.told it would be emailed but I never re More

by Wllvers1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Gimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2020

Didn't do a complete service check wiper fluid light was on after leaving makes me wonder why I pay pc dealer prices for oil change ! More

by Andy captain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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