Paul Cerame Ford

My husband's Ford Taurus was barely hanging on. He has never had a new vehicle because he has always made sure I drove the best car. We knew we would have to purchase him a new car this year and he desir never had a new vehicle because he has always made sure I drove the best car. We knew we would have to purchase him a new car this year and he desire was to purchase the new Ford Explorer. He loved the new look because it reminds him of his favorite suv, the Range Rover. We wanted to find one at a great price. We started our search online and searched several dealers and auto websites. God reminded me that my husband had previously purchased a Ford from Paul Cerame and the service was outstanding so we searched the website. We saw a 2012 White Pearl Ford Explorer and the price was the lowest price we had seen. We decided we wanted to test drive the vehicle. I used their online site to email the dealership to see if we could test drive the car Sunday. Doug Clever called my husband and told him they were closed on Sunday but if he was really interested in the suv, he would meet him at the dealership and allow him to test drive the car. We got their about 20 minutes early. Doug was there and the car was already in front ready to go. Doug offered us the price we saw online and allow us the opportunity to determine if we would proceed with the sale. Doug was so courteous and he didn't put any pressure on us to buy. He was great throughout the entire process. Paul Cerame Ford business manager was just as kind. We received a wonderful rate, our payment with the warranties ended up being exactly where we want it to be along with the due date. My husband received his first brand new car since we have been married and he couldn't be happier. At 6'3, it's a perfect fit for such a wonderful man. I'm thankful to God for the blessing and also to Paul Cerame Ford for making our experience a seamless and fulfilling one! More

I am so, so glad that when I stepped on the new car lot of Paul Cerame Ford that a sales lady named Vicky Wallace walked out. To be honest, I was just browsing the new cars while leaning towards buying a u of Paul Cerame Ford that a sales lady named Vicky Wallace walked out. To be honest, I was just browsing the new cars while leaning towards buying a used vehicle from Paul Cerame's used lot across the street. As I was telling Vicky as she walked towards me that I am just strictly browsing she was giving me useful information and educating me on the wisdom of purchasing new. She peeked my interest and common sense as she spoke. I ended up purchasing a new vehicle from Paul Cerame Ford and it was a very good decision. I thank Vicky for being such a knowledgable salesperson. She made my entire buying experience very easy and painless by making sure I had all the information I needed to make a fully educated and smart purchase. I am definitely sending family, friends and who ever else wants a new vehicle and a great salesperson. More

Dealer did not have the car I wanted in stock and production orders for the 2012 Edge were already closed out. Doug Clever searched the dealer network and came up with several 2012 Edges that were e production orders for the 2012 Edge were already closed out. Doug Clever searched the dealer network and came up with several 2012 Edges that were equipped the way I wanted and arranged for me to purchase one. From the time I gave my okay to pick up was 1.5 days. Doug and Tony also gave me a very price on my trade-in. Doug took the time to explain all of the features on my new car. The entire process was seamless and I would not hesitate to recommend this dealer and Doug Clever to anyone. More

Joe as always taken good care of my wife and I when we bring our cars to be worked on. A couple of time he went way oput of his way to ensure a vecile pass the state inspection. I won't buy a car or hav bring our cars to be worked on. A couple of time he went way oput of his way to ensure a vecile pass the state inspection. I won't buy a car or have one serviced anywhere else but Creame Ford. More

I use Cerame Ford Service to perform preventative maintenance on my 2001 Explorer Sport Track. I have 275,000 miles on my vehicle and intend to drive it many more years. I appreciate the service depa maintenance on my 2001 Explorer Sport Track. I have 275,000 miles on my vehicle and intend to drive it many more years. I appreciate the service department thoroughly examining my vehicle during scheduled maintenance visits exposing minor repair problems before they become major expensive fixes. I feel the high level of detail Cerame Ford Service provides has given me 275,000 miles of worry free driving. More

I saw a car on the internet and called them. The internet department quoted me a price on the vehicle and then we set up an appointment to look at the car. Tom, the internet guy referred me to Mike internet department quoted me a price on the vehicle and then we set up an appointment to look at the car. Tom, the internet guy referred me to Mike, the sales manager and when my wife and I showed up to look at the vehicle, Mike referred me to Chuck Lawless. The car was ready and pulled up outside of the showroom and ready for a test drive. It was exactly what we wanted AND at a great price. After driving it, we came back, and closed on the car. It took around 30 minutes, and was one of the easiest transactions I have ever had. They were great, and I didn't have to argue or dicker with them, and they were not pushy or high pressure. I can't say anything bad about this deal. Great car, great price, great salespeople! More

Great service as always from Paul Cerame Ford. Scott Goeke is terrific! We live quite a distance away from the dealership, but worth the drive. Goeke is terrific! We live quite a distance away from the dealership, but worth the drive. More

I owned a 1992 ford Ranger. I hated it and swore off Ford forever. Well after a recent in depth inquiry of trucks that will tow my camper I came back to ford. I recently purchased and have owned m Ford forever. Well after a recent in depth inquiry of trucks that will tow my camper I came back to ford. I recently purchased and have owned my 2012 F 250 Diesel crew cab 4x4 for about 2 weeks now and I have to say my experience so far with this dealer has been great. I love my new truck. I had a rear view camera added and the dealer (at no cost to me) gave me a loaner car for 2 days to get it installed after market at a local installer. You don't get that kind of service very often any more. I wanted to buy a camper shell for the bed of my truck and they suggested truck outfitters on Lindbergh. I went there and got a good deal on my camper shell and mud flaps. There is more to learn about maintaining a diesel engine, but if you need power for towing. Let me tell you.......This this is a beast. Oh and my diesel truck is averaging 19.5 miles per gallon on a mixture of highway and city driving. The gas engines in the 2500 and 250 averages 11 on the highway. So it is well worth $.50 a gallon for diesel to get almost double the gas mileage. I LOVE THIS TRUCK More

The service I received her was excellent. The sales person Sharon Dash was sick and came in anyway to make sure that everything went ok when picking up my new Ford F150. She was very knowledgeable abo person Sharon Dash was sick and came in anyway to make sure that everything went ok when picking up my new Ford F150. She was very knowledgeable about how everything worked in the truck. She helped me with the sync information. I was very pleased with the service she provided me. Emile Williams was very helpful in getting the deal done. Bob Tierney made signing all those papers a very pleasant experience. Any questions that i had he had an answer. The whole experience was very pleasant. I will definetly tell all my friends and co-workers about Paul Cerame. I love my new truck. More

Excellent service from the time i walked through the door. A sales rep actually opened the door for me as I approached. Little touches such as that makes you feel welcome and ready to do business. door. A sales rep actually opened the door for me as I approached. Little touches such as that makes you feel welcome and ready to do business. My sales rep Doug Clever was EXCELLENT. He was extremely thorough with training me on the dashboard and how to make the changes according to my preferences and even set up my blue tooth. He made sure my Sync account was set up and even reviewed that website with me. Once again EXCELLENT I had a pre-approved loan through my credit union, but their finance manager Bob Tierney felt he could get me even a better rate and asked if it was ok for him to search for a better rate. I of course said YES! He was able to beat the rate that i had which will save me several hundreds of dollars. After purchasing my new 2012 Explorer Limited, the New Sales Manager and the president Bob Cerame came out and thanked me for my business. I've purchased 6 new vehicles so far in my lifetime and this is the first time that i received the "rock star" experience. After driving off the lot, i immediately called my friends to tell them what an enjoyable experience i had. If there was a rating higher than 5, i would give that! More