Paul Cerame Ford
Saint Louis, MO
758 Reviews of Paul Cerame Ford
The entire staff at Cerame was very friendly and our salesman Chuck Lawless was very nice to deal with and went out of his way to make buying the car a pleasurable experience. salesman Chuck Lawless was very nice to deal with and went out of his way to make buying the car a pleasurable experience. More
Amazing service, the best price, i was treated so well i couldn't believe i was on a car lot! i will continue to buy from here no matter what!! couldn't believe i was on a car lot! i will continue to buy from here no matter what!! More
I BOUGHT MY CAR HERE, AND WAS HIT FROM BEHIND SO THERE INSURANCE OK'D THE REPAIRS AT THIS DEALERSHIP. THE SERVICE I GOT WAS EXCELLANT AND I ALSO WAS ABLE TO GET A RENTAL CAR THERE TOO. THANKS ALOT INSURANCE OK'D THE REPAIRS AT THIS DEALERSHIP. THE SERVICE I GOT WAS EXCELLANT AND I ALSO WAS ABLE TO GET A RENTAL CAR THERE TOO. THANKS ALOT More
I have been looking for a Ford F-150 with the Ecoboost motor for about a month. Everyone I talked to didn't want to deal on a truck that had the Ecoboost motor( as far as I was concerned ). I was looking motor for about a month. Everyone I talked to didn't want to deal on a truck that had the Ecoboost motor( as far as I was concerned ). I was looking at a Dodge Durango also ( we need a vehicle to pull our boat ). I was getting pretty disgusted and was close to buying a Dodge. I happened on Cerames web site and saw some specials they were running on the web. I was shocked at the prices. I talked to Doug Clever on the phone and he thought there was a mistake with the price or they were counting on a military discount in the price. I went and talked to him and he said they made a mistake and would honor the price. He could have said the price difference was the military discount ( the price was around $500 dollars different from the internet price. Even at that it was still the best pricing I had seen ) but he didn't and he stuck with the internet price. So I would have to say the worst experience I had buying a car from Cerame was the day I went to test drive the car, the sky was overcast. Bob in finance was also easy to conduct business with. I trusted Doug with the whole experience and I have absolutely nothing negative to add!!! More
Doug was prompt, courteous, and professional. He bent over backwards to explain and demonstrate all the features of our new F-150. The truck was spotless. He told us if we had any questions about the over backwards to explain and demonstrate all the features of our new F-150. The truck was spotless. He told us if we had any questions about the truck that we should feel free to call him any time. Overall experience was excellent. We have dealt with this dealer and salesperson before and would recommend both again. More
My husband and I went to Paul Cerame to look at new trucks. I am a long time loyal customer to Paul Cerame Ford and wanted my husband to experience a dealership the way buying a new car should be. Do trucks. I am a long time loyal customer to Paul Cerame Ford and wanted my husband to experience a dealership the way buying a new car should be. Doug helped us feel extremely welcome and at ease with the entire process. I recommend this dealership whenever I get a chance. Not only is the sales team terrific, the service experience is always pleasant. We will both come back to Paul Cerame for all of our service and buying needs. More
Excellent customer service. Gave me information I needed to do more research on my own. Answered questions when I called her back. No pressure of any kind. Vickie was very personable and is truly an asse to do more research on my own. Answered questions when I called her back. No pressure of any kind. Vickie was very personable and is truly an asset to your organization. Everything went smooth from first visit to last. More
Chuck and Doug worked together to get me the truck I was looking for, Chuck was able to give me over what I thought my trade in was going to bring in to sweeten the deal, and Doug knew what he had in stock looking for, Chuck was able to give me over what I thought my trade in was going to bring in to sweeten the deal, and Doug knew what he had in stock as of new trucks and helped me out with setting up my SYNC system and any question I had about the features on the truck. The whole experience was great and they where good representatives of your company Thanks Michael Cipriano More
I am completely satisfied with the service I received from Paul Cerame Ford. I felt that Lisa Graf went up and above the normal level of customer service with her professionalism, knowledge and kindness from Paul Cerame Ford. I felt that Lisa Graf went up and above the normal level of customer service with her professionalism, knowledge and kindness. I would highly recommend this Service Shop to anyone. More
I always receive excellent service from Joe Greco. He helps me to keep my 2005 Taurus in great shape. The great customer service I receive is the reason I keep coming back. helps me to keep my 2005 Taurus in great shape. The great customer service I receive is the reason I keep coming back. More