Paul Brown Motors Inc

The staff at Paul Brown went out of their way to help us learn about our Jeep Grand Cherokee. Nora has been extremely helpful and has given us time & instruction we really needed. Just had our first oil ch learn about our Jeep Grand Cherokee. Nora has been extremely helpful and has given us time & instruction we really needed. Just had our first oil change from great service staff. Friendly workers who took time to review & explain actions taken. More

Poor Customer Service Scheduled an appointment for a safety recall. Took time off work to have maintenance done and live appropriately 1 hour away. 4 hours after the schedu Scheduled an appointment for a safety recall. Took time off work to have maintenance done and live appropriately 1 hour away. 4 hours after the scheduled appointment, they had not even started on my vehicle. Had to leave without any work done. Previously purchased 3 vehicles from this dealership but will not return. Very disappointed! More

i was sold a used car that needed several repairs Awful experience. So many things have gone wrong with this car. I puschased it 4 months ago and have had to take serval days off of work and pay sever Awful experience. So many things have gone wrong with this car. I puschased it 4 months ago and have had to take serval days off of work and pay several hundred dollars to have repairs done that are not covered under warrenty. The sales people were extreemly pushy. I am not a mechanic but I truly feel they are purposfully not fixing things so that i have to come back. I asked them "so you are telling me these problems are happening over night?" And the service person was snarky and said yes, ALL these mechanical issues "just happen" and I have to pay $100 deductible every time. I will never suggest anyone shop Here. More

Service appointment Once again Paul Brown Dodge and Jeep has gone above and beyond by accommodating us with pick up and delivery for a service call when my wife and I are Once again Paul Brown Dodge and Jeep has gone above and beyond by accommodating us with pick up and delivery for a service call when my wife and I are not able to bring it to them!! Thank you Jason Anderson for being a great guy!! And thanks to the service department for taking such good care of us. This is why we keep coming back!! Great service, great people!!!!!!!! More