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Paul Barnett Nissan

Brookhaven, MS

3.2
16 Reviews

845 Brookway Blvd.

Brookhaven, MS

39601

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Showing 16 reviews

October 28, 2024

I went in for a car check, but instead received unauthorized services and mistreatment, including sexual harassment and racial discrimination. Management dismissed my concerns and refused further c More

by Victoria Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry Hamil
Oct 31, 2024 -

Paul Barnett Nissan responded

We are disappointed to hear that you did not have a more positive experience with us at Paul Barnett Nissan.

June 20, 2024

Don’t believe a word this place tells you. I’m a most yr in with same problem when I bought car. They knew it was bad . Stick me with a freaking warranty that cost me arm and leg put me a used More

by mawmaw_angie
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris
Jun 20, 2024 -

Paul Barnett Nissan responded

We are sorry to hear about issues with your vehicle. Vehicles with high mileage are at higher risk. Warranty companies do not extend for any reason. I know this does not help your situation and you are upset, but we cannot warranty high mileage vehicles, which causes extreme risk.

Jun 20, 2024 -

mawmaw_angie responded

Well yall sure charged me for a warranty

June 28, 2023

Such a pleasant experience… love they have such a clean waiting room with snacks and drinks More

by csnider62
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Larry Hamil
June 28, 2023

Awesome team to take care of your automotive needs PBNissan is a great place to go More

by csnider62
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Larry Hamil
January 31, 2023

Paul Barnett Nissan and all their employees are a 10+. I was there today to get my car serviced that was purchased from them. They were efficient, kind, more than reasonable and caring. If you need a More

by Mrsknight99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Hamil
Feb 02, 2023 -

Paul Barnett Nissan responded

Thank you so much for your kind response to PB Nissan. We love that we can service people that leave with a smile. If you ever need anything, please reach out to me...Carla Snider

August 30, 2022

I have called the service department for three days and left messages and no return call. Today I talked to the parts man and he said someone would call me soon and again no call. More

by Deb
Recommend Dealer
No
Employees Worked With
Larry Hamil
Sep 02, 2022 -

Paul Barnett Nissan responded

Hi Deb, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. I will have this addressed today and make sure all calls are being answered or call backs within 10 minutes. If you are willing to give us another chance, please reach out to us at (601) 833-9124 to speak to our manager directly.

January 08, 2022

I had the opportunity to buy a car from one of the sales reps by the name of Calah Channel. In my forty years of buying new cars from a plethora of dealerships she was the most kind, most helpful, informati More

by jryals77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Hamil
Jan 22, 2022 -

Paul Barnett Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

November 01, 2021

Amanda worked with us over several days to pick out the vehicle we wanted. We got great financing and a low interest rate. I will definitely recommend Paul Barnett Nissan to family and friends. More

by Laqueittam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Rushing
Jan 22, 2022 -

Paul Barnett Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 21, 2021

Great professional and friendly service! I went in to trade my car in for another used car. When I got done I rolled out of there with the first brand new car I've ever owned. Was super excited and I'm i More

by hopeandjimmy
Recommend Dealer
Yes
Employees Worked With
Amanda Rushing, Larry Hamil
Jan 22, 2022 -

Paul Barnett Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 21, 2021

I went to trade my car in on another used car. When I left I rolled out of there with my first brand new car. I'm in love with my 2021 Nissan Rouge. My sales person was Amanda Rushing and she was great! More

by hopeandjimmy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Rushing, Larry Hamil
Jan 22, 2022 -

Paul Barnett Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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