Patty Peck Honda - Service Center

Chris Bryan (service advisor) is one of the most helpful, professional, and frankly cool individuals I've ever dealt with in the automobile industry and in customer service/care period, I'd recommend him to professional, and frankly cool individuals I've ever dealt with in the automobile industry and in customer service/care period, I'd recommend him to everyone! He was very explanatory and comfortable with his explanations of everything and he made sure my 2005 TSX was worked on with focused eyes and caring hands! Patty Peck also always keeps refreshments and snacks at hand for a comfortable waiting experience. More

Very helpful person. ...made sure everything was done correctly and made sure I was satisfied with the service I received. ...made sure everything was done correctly and made sure I was satisfied with the service I received. More

Bernado La Costa 👍 Service Advisor - Always demonstrates Great Customer Service, Pleasant and Accommodating. Thank you Great Customer Service, Pleasant and Accommodating. Thank you More

The sales staff and process was fast and easy. But this review is to rave about their service department. They are all knowledgeable, professional, and most of all caring! Service manager, Chris H But this review is to rave about their service department. They are all knowledgeable, professional, and most of all caring! Service manager, Chris Hawkins, CARES about you and your car, and he is FAIR. They will not try to gouge you with unnecessary services. I hate service departments that try to upsell you.. That doesn’t happen here. I LOVE this dealership and especially this SERVICE DEPARTMENT and Chris. Kuddos to Arthur Brown, my service tech. He kept me informed and inspired my confidence!! More

RIP off… II took my 2017 crv with all lights in dash on, was told car just needed to be updated $600 later my car did not make it15 miles and all lights back on . Took car back now it’s something totall was told car just needed to be updated $600 later my car did not make it15 miles and all lights back on . Took car back now it’s something totally different and they want 1500 for injectors . So are the lights in dash all for fuel injectors ? I don’t think so More

My crv is still under warranty and patty peck who sold me the vehicle refuses to fix the issues. All four wheels are peeling and the radio keeps messing up. Very disappointed with patty peck who was ZERO hel the vehicle refuses to fix the issues. All four wheels are peeling and the radio keeps messing up. Very disappointed with patty peck who was ZERO help. They basically just gave my husband the run around. He talked to five different people. More

Chris Bryan is not only knowledgeable, he is honest and helpful and trustworthy. He explains the bill clearly and he makes sure I understand why he recommends the service he recommends I have done on my c helpful and trustworthy. He explains the bill clearly and he makes sure I understand why he recommends the service he recommends I have done on my car. I recommend Chris Bryan highly. More

I want to give a shout out to the Service Department at Patty Peck Honda. I have never received such amazing service, and I don't even drive a Honda! Every person there is friendly, courteous, thorough, Patty Peck Honda. I have never received such amazing service, and I don't even drive a Honda! Every person there is friendly, courteous, thorough, knowledgeable and reliable. I trust my car to Patty Peck, because I know that I will be treated with respect. As an added bonus, the customer receives a complimentary car wash! Service like this is unprecedented and greatly appreciated! Deenie A. Grubbs More

Sales department 5 stars but the service department is horrible! The service department denies all claims when you have a warranty. I’ve taken my van up there for so many things, just to get denied for an horrible! The service department denies all claims when you have a warranty. I’ve taken my van up there for so many things, just to get denied for any services. Their answer is always, “I drove it around and I didn’t notice anything” or “your warranty doesn’t cover that” or “we didn’t find anything”. They will only honor recalls and simple maintenance. Also, the service guy Fred is unprofessional and lies through his teeth. I have never been to a dealership where the salesman seem honest and the service department are liars. I advise you to try another Honda dealership for service if you don’t want the run around! More