Patterson Chrysler Dodge Jeep Ram Tyler
Tyler, TX
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140 Reviews of Patterson Chrysler Dodge Jeep Ram Tyler
Had some issues with my recent visit for service work on my Dodge 3500, your service representative Cole did an outstanding job of making things right in a timely manner. I would like to thank you and Cole my Dodge 3500, your service representative Cole did an outstanding job of making things right in a timely manner. I would like to thank you and Cole for doing a great job. Best Regards Al Moellenbeck AJ Moellenbeck Builders More
The service that I received was excellent. From the moment that I pulled in to the moment that I left. The service greeter really took the time to understand what I was needing done and amazin From the moment that I pulled in to the moment that I left. The service greeter really took the time to understand what I was needing done and amazingly made it happen rather quickly. I took my car to several other dealerships to fix the issue that I was having and they both wanted me to leave my car for an undetermined amount of time. One dealership was where I purchased my car, they have and continue to be very horrible in how they deal with customers (Huffines Plano). The other dealership who performed work to the car several months prior didn't feel that it was important enough to check out the car to see if the work that they had done prior was the issue. They both told me that I may need to wait for parts and that might cost extra. Keeping in mind that the car is still under the factory bumper to bumper warranty. (Huffines Lewisville). Patterson Chrysler Dodge Jeep Ram of Tyler was very eager to take my car in and get the problems sorted quickly. The customer service was outstanding. Sadly, I don't trust taking my car to the dealership that I bought my car from due to the lack of customer service (Huffines Plano). Thank you guys for your commitment to your customers. I would not hesitate at all to have Patterson Chrysler Dodge Jeep Ram of Tyler take care of my car. More
Great customer service. Service rep (LAURA) was always available to answer calls and questions and kept me updated on progress of my Ram 1500 engine work. She was very hel Service rep (LAURA) was always available to answer calls and questions and kept me updated on progress of my Ram 1500 engine work. She was very helpful and went above and beyond the call of professional service with a smile. The lifetime warranty on my truck was a big relief on my repairs my truck needed. I'll be coming back to buy my next truck with Patterson and will continue my maintenance with them on my trucks. More