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Patriot Lincoln of Davenport - Service Center

Davenport, IA

4.4
66 Reviews
Call Service Center (563) 484-5047

66 Reviews of Patriot Lincoln of Davenport - Service Center

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April 21, 2024

Went in asking for a estimate and to get airbags checked out yall was very polite and felt very comfortable there. More

by vernj5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think mike.
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April 16, 2024

Great customer service. Everyone was knowledgeable and friendly. Plus the repair was fast and efficient! More

by plvaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in the body shop.
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March 26, 2024

Reaired my damage on my suv perfectly and was very helpful with assisting with a vehicle to drive while repairs were bring made. Very friendly customer service. More

by Ihavefaith5432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damage estimator
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March 26, 2024

Service that was done in the past and may be needed in the future. My vehicle was worked on last week and the same problem has arised again and may be needed to address again. More

by Harold
Recommend Dealer
Yes
Employees Worked With
Brian in service department.
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Mar 27, 2024 -

Harold responded

Keep up the good work Patriot Lincoln.

March 23, 2024

Had an oil change and tire repair. Work was well done Connor I'd a great employee More

by RKSPECHT1951
Recommend Dealer
Yes
Employees Worked With
Service dept
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March 22, 2024

In for a recall on the Lincoln MKC. Work was done on time, Appreciate the good service More

by a.vancampiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
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March 17, 2024

Thorough. Good communication. Problem fixed and explained. Communication was good with updates. All issues addressed. More

by tgh
Recommend Dealer
Yes
Employees Worked With
Connor
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February 23, 2024

Priminary estimate was 8/25/23. Car started to be fixed on 9/12/23. Paid for repairs on 9/21/25. Repairs were not done correctly and pictures taken proved this. Took car back in on1 More

by PESSNER1946
Recommend Dealer
No
Employees Worked With
1
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Jul 07, 2024 -

Patriot Lincoln of Davenport responded

We sincerely apologize for the delays and the issues you encountered with your repair. This is certainly not the standard of service we aim to provide. We understand your frustration with the extended repair timeline and the quality of the work performed. Your experience does not reflect the high standards we set for our team, and we are taking your feedback seriously to ensure this does not happen again. We want to make this right. Don't hesitate to contact us at 563-391-1500 so we can discuss your concerns in detail and find a satisfactory resolution. We value your business and hope to have the opportunity to restore your confidence in our services. Thank you for bringing this to our attention.

February 18, 2024

Problem repaired. Courtesy ride home and picked up later. I have confidence in the work performed. More

by Lee Nelson
Recommend Dealer
Yes
Employees Worked With
Conner & Nate
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February 16, 2024

Came, work done on time. Very good experience They explained the work done and showed me on the car More

by gwbipp
Recommend Dealer
Yes
Employees Worked With
Body shop manager, was very helpful
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