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Patriot INFINITI of Merrillville - Service Center

Merrillville, IN

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39 Reviews

39 Reviews of Patriot INFINITI of Merrillville - Service Center

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August 26, 2021

Very professional and cost effective. Friendly knowledgeable staff and we were shuttle to the Southlake mall More

by Laross2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Stasil
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2021

The service was very friendly. They were very honest about everything done to the car and even gave me 2 free oil changes with my purchase!!!!! More

by JB Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Moehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Azeem Altif, Dan D'Andrea
Jul 30, 2021 -

Patriot INFINITI of Merrillville responded

Thank you for giving us a 5 star rating. We hope to see you again for service! We appreciate your business.

June 06, 2021

Great service, very honest. No deception and no trying to get extras out of you. I definitely recommend them to anyone needing service for their vehicle. More

by MA_Q50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Patriot INFINITI of Merrillville responded

Thank you for your review. We appreciate your business, and hope to service you again soon!

April 29, 2021

Excellent service department. I drive over 20 miles to go to this dealership. Ask for Nick, he is wonderful. He is knowledgeable, honest and very kind. More

by Radarman
Recommend Dealer
Yes
Employees Worked With
Nick Stasil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Patriot INFINITI of Merrillville responded

Thank you for your review. We appreciate your business, and hope to service you again soon!

May 19, 2020

Service department staff were friendly and completed work on time I am satisfied with the work . That’s all I can say why Do you need 25 words? More

by Hjsori
Recommend Dealer
Yes
Employees Worked With
Jacob Murphy
May 19, 2020 -

Patriot INFINITI of Merrillville responded

Hjsori, thank you kindly for your feedback and review. Welcome to the Berman family!

March 04, 2020

I am always greeted with smiles. The service is excellent and professional and quick. My car is always thoroughly checked. The waiting area is always clean. More

by cheken1007
Recommend Dealer
Yes
Employees Worked With
Nick tends to all my needs.
Mar 04, 2020 -

Patriot INFINITI of Merrillville responded

cheken1007, thank you kindly for your feedback and review. Welcome to the Berman family!

March 04, 2020

AMAZING SERVICE DEPARTMENT ! I have had my Infiniti for 3 years now, and I have to say the service department at the Berman Infiniti of Merrillville Indiana is the best that I hav More

by bernie45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob (Jake) in the service department.
Mar 04, 2020 -

Patriot INFINITI of Merrillville responded

bernie45, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

February 22, 2020

Top Notch service I have been there 2 times for service now and I will continue to go there. . Nick Stasil and his techs do a excellent job. More

by anthony6913
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nick Stasil
Feb 24, 2020 -

Patriot INFINITI of Merrillville responded

anthony6913, thank you kindly for your feedback and review. Welcome to the Berman family!

February 11, 2020

Don't go there. They will screw up the repair, brick your car and then after fixing it will make u drive there for 2 hours to pick up the car. More

by Mickey_shankar
Recommend Dealer
No
Employees Worked With
Jake Murphy
Feb 13, 2020 -

Patriot INFINITI of Merrillville responded

Thank you for your feedback, Mickey_shankar. Please contact General Manager Tim Curran who will be more than happy to address your concerns. He will do his very best to resolve this situation to your satisfaction. Tim can be reached via phone at 219-525-4500 or email tcurran@berman.com.

October 16, 2019

Jake is the Man! I needed some warranty work done last week and Jake really stepped up to the plate and treated me GREAT! He was so accommodating and gracious that I More

by AP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake and his staff
Oct 18, 2019 -

Patriot INFINITI of Merrillville responded

AP, thank you kindly for your feedback and review. Welcome to the Berman family!