Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Patriot INFINITI of Merrillville
Merrillville, IN
356 Reviews
Patriot INFINITI of Merrillville is proud to be a luxury automotive leader in MERRILLVILLE. Since opening our doors, Patriot INFINITI of Merrillville has kept a firm commitment to our customers to make the car-buying process as quick and simple as possible.
You can trust that Patriot will get you into the perfect car or truck with true professionalism and the attention you deserve. Whether you are in the market for a new INFINITI or a used car, truck, or SUV we will work to find financing options to fit any need or budget.
At Patriot INFINITI of Merrillville we are committed to providing an exceptional experience in INFINITI sales, INFINITI service, and INFINITI parts. We are your hometown MERRILLVILLE INFINITI Dealer.
For all of your automotive needs, there's nowhere better to turn than Patriot INFINITI of Merrillville. Not only do we offer a grand selection of new INFINITI models, but we also have a diverse stock of pre-owned models, too! On top of our attractive inventory of new and used vehicles, we also host a state-of-the-art Service Department for all of your maintenance needs, as well as a loyal Finance Department that is committed to ensuring you're able to take home the vehicle of your dreams.
We strive to cater to every one of our customers in the best way possible. To view the various types of cars, trucks, and SUVs that we have for sale, you can stop in at our dealership where one of our friendly sales associates will be more than happy to help you out in any way they can to ensure a happy and satisfactory car-shopping process.
However, you can also take advantage of our Inventory tool right here on our website. This system displays our entire stock of new and pre-owned vehicles that we have for sale in an easy-to-view format. Not to mention, it also boasts a customization tool to help you further with your search - it's as if one of our associates are right there with you! On the side panel, you'll be able to choose from various categories to personalize your search. There are choices for make, model, year, price range, body style, and color! There are also selections available for engine type, transmission, and mileage.
At Patriot INFINITI of Merrillville we provide our customers with great financing and leasing options for their new vehicle. We understand that coming up with a budget for one of our INFINITI models can seem like a stretch, which is why one of our Finance Department representatives will work with you one-on-one to create a plan best-suited for your individual needs. Whether you decide to lease or buy, we can assure you that we'll find a contract or an agreement that adheres to your budget.
Thanks to our impeccable Service and Parts Department, all of your maintenance needs will be satisfactorily met. From oil changes and tire rotations to routine checkups, your vehicle will receive the care and attention it deserves. Our technicians are well-versed in all aspects of auto maintenance, so you can rest assured that each service will be performed efficiently and diligently.
We are more than just a dealership that sells and services vehicles; we are one that builds and maintains friendships with each of our customers for years to come. Make Patriot INFINITI of Merrillville your one-stop shop for all of your automotive needs today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 356 reviews
October 10, 2016
Wonderful I am a person that gets nervous with big purchases. However, I was in dire need of a dependable car for work. Nick made the whole process easy and fun I am a person that gets nervous with big purchases. However, I was in dire need of a dependable car for work. Nick made the whole process easy and fun. I would defiantly recommend Berman Infiniti to anyone wanting piece of mind when purchasing their next car. More
by ajmorale
Employees Worked With
Nick Papamihalakis
October 08, 2016
I love this place I love the sales staff. Charles is great. And even better service is amazing. I would recommend this dealership to anyone. When you go ask for Michael I love the sales staff. Charles is great. And even better service is amazing. I would recommend this dealership to anyone. When you go ask for Michael More
by MICHAEL SOCKEL
Employees Worked With
Michael Charles Eric, Eric Fitzgerald, Michael Sockel
October 08, 2016
Charles , the manager who worked with my husband and I was awesome. Not your typical salesman, not pushy whatsoever and even stayed late to get us a great dea , the manager who worked with my husband and I was awesome. Not your typical salesman, not pushy whatsoever and even stayed late to get us a great deal on the qx50, which I absolutely love! Will definitely be loyal infiniti customers. Highly recommend this dealership. More
by Ali88
Employees Worked With
Charles, nick
October 08, 2016
Pleasant experience As someone with little experience purchasing cars, I get anxiety visiting dealerships. However, the staff at Berman made it a pleasant and easy experi As someone with little experience purchasing cars, I get anxiety visiting dealerships. However, the staff at Berman made it a pleasant and easy experience. Nick was patient and answered all my many questions, making the car buying experience a good one. Would definitely recommend to others. More
by Ewok
Employees Worked With
Nick Papamihalakis
October 07, 2016
great We received a great financial deal as well as a quality product. We are very pleased with the service we received from the salesman and the rest of th We received a great financial deal as well as a quality product. We are very pleased with the service we received from the salesman and the rest of the staff. More
by Don
Employees Worked With
Greg Foster, Gregg Foster
October 06, 2016
Great Experience with Great Dealership I made a spontaneous decision one day to decide to purchase a new car and it was the best decision ever to go to Bermans Infiniti. They were very help I made a spontaneous decision one day to decide to purchase a new car and it was the best decision ever to go to Bermans Infiniti. They were very helpful and made my decision to buy a car there very easy with the people I dealt with! More
by Mackenzie Starcevich
Employees Worked With
Charles Schmitt, Ray Hernandez, Steve Pickett, Ray Hernandez, Steve Pickett
October 05, 2016
A+ Experience I worked with Tony Paytes. I would easily return to work with him again and recommend him to my family and friends. Top-notch salesman! I worked with Tony Paytes. I would easily return to work with him again and recommend him to my family and friends. Top-notch salesman! More
by KipB
Employees Worked With
Tony Paytes, Ray Hernandez, Ray Hernandez
September 24, 2016
Absolutely Amazing Couldn't be happier with my buying experience. I contacted the dealership to see if it would be possible for me to lease a car. I have never leased be Couldn't be happier with my buying experience. I contacted the dealership to see if it would be possible for me to lease a car. I have never leased before and they were able to take me out of my 2014 Mazda 3 and lease me a brand new 2016 Infiniti QX60. The best part was that they actually lowered my car payment!!! I can honestly say I had fun buying a car. The whole staff was so friendly and willing to help me out and answer any questions that I had. I would absolutely recommend my friends and family to come here for their next new or used car purchase. More
by edyta szpernoga
Employees Worked With
Charles Schmitt Ray Hernandez, Ray Hernandez
August 26, 2016
Undisclosed additional $1000 cleaning fee is on all vehicles What a joke. Their internet price is a "special" price. It also does not include a $1000 up charge that is complete xx. I was there 1 hour and never d What a joke. Their internet price is a "special" price. It also does not include a $1000 up charge that is complete xx. I was there 1 hour and never did get an actual response to my offer. Oh and if you don't need their financing they don't like that either. Typical xxxxxxx tactics that are usually applied at xxxxxxx used car dealerships. These places wonder why people hate dealerships. Hmm? More
by Tired of It
Employees Worked With
Unsure the name. Besides the salesman was a nice guy but he can't do much with numbers right. Blah blah blah same old same
August 10, 2016
Watch out for the unscrouplous guy Rau Hernandez - Finc Mgr. Purchased a Chevy Captiva - which was listed at $12,999.00. When I finally sat down with Ray Hernandez the Finance Manager, the cost of the unit ballo Purchased a Chevy Captiva - which was listed at $12,999.00. When I finally sat down with Ray Hernandez the Finance Manager, the cost of the unit ballooned to $16,900.00. When asked for a detailed breakdown, it was given to me verbally- in which I wrote down, but I requested it be given to me in writing and Mr. Hernandez said it would be in my paper work once I paid my deposit. It's four weeks later and I still do not have the breakdown after, sending emails, leaving voicemails. Mr. Hernandez is the worst form of scum any finance office can have working for them. Unscrupulous in every sense of the word and seems to take advantage of anyone that crosses his path. More
by Ripped off at Bermans in Merrillville, IN
Employees Worked With
Ray Hernandez, Eric Fitgerald and Jae Chang, Jae Chang, Eric Fitzgerald, Ray Hernandez
