Patriot INFINITI of Merrillville

Honest Conscientious Service Robert Lee and his associates were extremely honest and helpful throughout the entire process. They were able to help reasonably overcome any objectio Robert Lee and his associates were extremely honest and helpful throughout the entire process. They were able to help reasonably overcome any objections that arose. I would recommend them to anyone looking for a vehicle. More

Excellent Service The service and the sales person was excellent. Would highly recommend this company to anyone. Didn't feel rushed. They actually made us feel that The service and the sales person was excellent. Would highly recommend this company to anyone. Didn't feel rushed. They actually made us feel that they cared about our concerns. More

If you want use car by price of new this place for you I call to them on Infinity QX60 2016 on Friday they say car is available and we schedule for next day app. When I come they start flip me from one car I call to them on Infinity QX60 2016 on Friday they say car is available and we schedule for next day app. When I come they start flip me from one car to another, because this car was look like sold. When we agree on the car for $30.000 and they start process paperwork in the end on agreement they put $35000!!!! More

Got a great car in a pinch Gregg Foster was recommended, I was in really good hands! He explained everything and did his best for me in getting my car, thanks Gregg! Gregg Foster was recommended, I was in really good hands! He explained everything and did his best for me in getting my car, thanks Gregg! More

Great Personale I worked with Michael from sales, And John Martinez the finance manager, both are great guys who will do the absolute best to get you where you need t I worked with Michael from sales, And John Martinez the finance manager, both are great guys who will do the absolute best to get you where you need to be More

Renee Eatman-Carter Easy as one , two, three. I had visited Bergman Infiniti of Merrillville with specific needs. Steve the salesman found me the perfect car that Was not Easy as one , two, three. I had visited Bergman Infiniti of Merrillville with specific needs. Steve the salesman found me the perfect car that Was not only a luxury Infiniti it fit my budget! The process from start to finish was around 40 min. I recommend using Bermans of infinit and when there you must ask for Steve. What a great environment, everyone made us feel as if we were part of their family. More

New car baby! We leased a 2017 QX50 bermans made it real easy they worked with out buget and our sales man Steve was very helpful throughout the process he did a gr We leased a 2017 QX50 bermans made it real easy they worked with out buget and our sales man Steve was very helpful throughout the process he did a great job going over all the features before we drove it home I totally recommend this dealership More

Awesome service Going to this dealership I didn't know what to expect but from the moment that I walked in and I was greeted by my salesman Robert Lee and got the red Going to this dealership I didn't know what to expect but from the moment that I walked in and I was greeted by my salesman Robert Lee and got the red carpet treatment from a test drive all the way to the price extremely reasonable and I would recommend him as your salesman any day of the week when you go in to the dealership as for Robert Lee More

Great Customer Service, Quality Car, Friendly Negotiation We live in Chicago but drove out to Merrillville because of the competitively priced cars Berman had listed on their website. It was definitely worth We live in Chicago but drove out to Merrillville because of the competitively priced cars Berman had listed on their website. It was definitely worth the drive. Sometimes you worry that if the price is so good, maybe the car isn't. The cars we looked at were in great shape, mechanically sound and very clean. The car buying process has changed so much due to pricing availability on the internet. Berman has used this to their advantage by pricing their cars right, which gets you in the door and then they fairly and painlessly come to a deal. Our salesman, Steve Pickett, was warm, friendly and informative. The car buying process can be stressful and he certainly put us at ease. In fact, he went above and beyond. When we realized the next day we had left our CD's in the changer of our trade in, he retrieved them and sent them back to us. When we realized the day after that we left our city sticker on, well you know what he did. Overall, this dealership delivers a clean, well run, inviting environment that is serious and realistic about selling you a car. I will recommend it to my friends. More

Best dealership experience yet We were shopping for a new vehicle and came across Berman's. We do shop around and visited another dealership as well but returned to Bermans after ge We were shopping for a new vehicle and came across Berman's. We do shop around and visited another dealership as well but returned to Bermans after getting the "being taken advantage of feeling" from the other dealership. Larry our salesman was great to work with and gave us a feeling for the first time leaving a dealership that we didn't get taken advantage of. Keep up the great work Team Berman! We will be back again soon for our other vehicle! More