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Patriot INFINITI of Merrillville
Merrillville, IN
356 Reviews
Patriot INFINITI of Merrillville is proud to be a luxury automotive leader in MERRILLVILLE. Since opening our doors, Patriot INFINITI of Merrillville has kept a firm commitment to our customers to make the car-buying process as quick and simple as possible.
You can trust that Patriot will get you into the perfect car or truck with true professionalism and the attention you deserve. Whether you are in the market for a new INFINITI or a used car, truck, or SUV we will work to find financing options to fit any need or budget.
At Patriot INFINITI of Merrillville we are committed to providing an exceptional experience in INFINITI sales, INFINITI service, and INFINITI parts. We are your hometown MERRILLVILLE INFINITI Dealer.
For all of your automotive needs, there's nowhere better to turn than Patriot INFINITI of Merrillville. Not only do we offer a grand selection of new INFINITI models, but we also have a diverse stock of pre-owned models, too! On top of our attractive inventory of new and used vehicles, we also host a state-of-the-art Service Department for all of your maintenance needs, as well as a loyal Finance Department that is committed to ensuring you're able to take home the vehicle of your dreams.
We strive to cater to every one of our customers in the best way possible. To view the various types of cars, trucks, and SUVs that we have for sale, you can stop in at our dealership where one of our friendly sales associates will be more than happy to help you out in any way they can to ensure a happy and satisfactory car-shopping process.
However, you can also take advantage of our Inventory tool right here on our website. This system displays our entire stock of new and pre-owned vehicles that we have for sale in an easy-to-view format. Not to mention, it also boasts a customization tool to help you further with your search - it's as if one of our associates are right there with you! On the side panel, you'll be able to choose from various categories to personalize your search. There are choices for make, model, year, price range, body style, and color! There are also selections available for engine type, transmission, and mileage.
At Patriot INFINITI of Merrillville we provide our customers with great financing and leasing options for their new vehicle. We understand that coming up with a budget for one of our INFINITI models can seem like a stretch, which is why one of our Finance Department representatives will work with you one-on-one to create a plan best-suited for your individual needs. Whether you decide to lease or buy, we can assure you that we'll find a contract or an agreement that adheres to your budget.
Thanks to our impeccable Service and Parts Department, all of your maintenance needs will be satisfactorily met. From oil changes and tire rotations to routine checkups, your vehicle will receive the care and attention it deserves. Our technicians are well-versed in all aspects of auto maintenance, so you can rest assured that each service will be performed efficiently and diligently.
We are more than just a dealership that sells and services vehicles; we are one that builds and maintains friendships with each of our customers for years to come. Make Patriot INFINITI of Merrillville your one-stop shop for all of your automotive needs today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 356 reviews
December 05, 2021
I was very pleased with our sales Rep Kendall Maxey... He did all he could to make us happy. We ended up buying an infinity after 25 yrs of me only owning Land Rovers. However, I don't want to excuse the u did all he could to make us happy. We ended up buying an infinity after 25 yrs of me only owning Land Rovers. However, I don't want to excuse the unkept look of the dealership even though we were there 1 hr prior to closing. The show room looked tired and old...The ladies room was a mess... dirty and there was no TP in one of the stalls. The negotiations were uncomfortable with back and forth even though we ended up paying way over sticker price. If it was not for Kendall I would have left. I now hope my future experiences with the service dept will be acceptable. Thank you for your time... Liz Valavanis More
by Liz
Employees Worked With
Kendall Maxey
December 03, 2021
Sales and service were professional. Erica in sales was an absolute pleasure to work with! an absolute pleasure to work with! More
by Reynolds3259
November 29, 2021
My experience with this dealership is always a great experience! The staff that work there are so pleasant! Nick who works in the service department is awesome and Milan, the salesman is great too! I experience! The staff that work there are so pleasant! Nick who works in the service department is awesome and Milan, the salesman is great too! I love this dealership! More
by Carmen
Employees Worked With
November 24, 2021
Very clean waiting area. Coffee and water is provided. I was treated with respect. Wifi is provided in the waiting area. was treated with respect. Wifi is provided in the waiting area. More
by asw2613
Employees Worked With
November 24, 2021
Fantastic dealership, staff, and service!Erica was great Fantastic dealership, staff, and service! Erica was great to work with and made the overall buying experience a great experience! Fantastic dealership, staff, and service! Erica was great to work with and made the overall buying experience a great experience! More
by Nate D
Employees Worked With
Erica Ditmire
October 30, 2021
Overall great service I’ve never gone anywhere else bc I trust their expertise service every time! trust their expertise service every time! More
by harveyd95
Employees Worked With
October 26, 2021
Very professional staff. They made our used car buying experience very enjoyable. Erica followed up with us after purchase and made sure we were very happy with the transaction. I would recommend car sh experience very enjoyable. Erica followed up with us after purchase and made sure we were very happy with the transaction. I would recommend car shopping here for sure. More
by Adam V
Employees Worked With
Anthony Doreski, Erica Ditmire, Dan D'Andrea
October 26, 2021
Kendall Maxey was very polite, professional and friendly. He makes car shopping easy and enjoyable. I have purchased many cars in my lifetime but, this was the first time I had my car delivered to me. I live He makes car shopping easy and enjoyable. I have purchased many cars in my lifetime but, this was the first time I had my car delivered to me. I live in Chicago approximately 8 miles from downtown and Kendall delivered my car to me all the was from Merriville now that's what I call service with a smile. I would definitely recommend him to anyone looking for a new or used car at Berman INFINITI. Kendall you gets an "A+" from me. More
by Nancy Edwards
Employees Worked With
Kendall Maxey
October 25, 2021
This purchase was smooth, efficient and professional. What a change from the usual car buying nightmare. From the moment I arrived at the dealership to take a quick look at the auto I viewed online, to What a change from the usual car buying nightmare. From the moment I arrived at the dealership to take a quick look at the auto I viewed online, to the signing of the documents with the finance manager. Amazing. The onsite team was friendly and made the process easy. My salesperson, Kendall Maxey was fantastic! He worked with me on getting the best price for the vehicle and made sure that I was informed as each step was completed. I would absolutely purchase another vehicle from there. More
by mzsusanfini1018
Employees Worked With
Kendall Maxey
