Patriot Chrysler Dodge Jeep Ram of Pryor - Service Center

Prompt service. Courteous personnel in the service area. Professional. Reasonable price. Good value. Clean, comfortable waiting area. Courteous personnel in the service area. Professional. Reasonable price. Good value. Clean, comfortable waiting area. More

Not a good experience at all. Will definitely tell all friends to not buy from Will definitely tell all friends to not buy from More

They were busy. Didn't answer my call after trying for several hours for 3 days and asking the receptionist to have them return my call..never happened. Then they di Didn't answer my call after trying for several hours for 3 days and asking the receptionist to have them return my call..never happened. Then they didn't rotate my tires. More

Tried to call and get appt. ..put on hold for 5 minutes and then hung up on. Happened again so went online and made appt for Sat at 10:30am. Got several confirmation emails and t ..put on hold for 5 minutes and then hung up on. Happened again so went online and made appt for Sat at 10:30am. Got several confirmation emails and texts. Last text rec'd on Thursday to check in. Checked in Sat morning before I left Tulsa. Got there around 10:15am and service guy said no appt. In the system. When I went to find the confirmation email, there was an automated email at 10:12am showing my appt. Canceled. No reason listed. Service guy said the online system doesn't work right sorry but we are booked up. I can try and fit you in but will take at least an hour or more. I had driven all the way from Tulsa so had no choice but to wait. Also he acted like I was lying about the appointment being made. To their credit though, they did get me out of there by 11:30. Still not happy with my appt. Being canceled and the way I was treated. Also as they had not done the 19.95 additive EVERY oil change and had just done it the previous one, I was not prepared money wise for that this visit so had to decline. He said nothing about that having anything to do with my Engines for Life coverage but noticed on the receipt that it said I "declined Engines for Life"? Bring back Robert's!!! Not happy with this new dealership since it became Patriot. This is 3rd vehicle I have purchased...most likely will go elsewhere when I'm ready for another just because of these issues. More

I got what I needed done and they let me know what can be done if I wanted it to let them know anytime done if I wanted it to let them know anytime More

I was supposed to receive a tire rotation with my oil change and noticed once I got home that the tires did not get rotated as noted on the statement. I USUALLY get 5 star service but this day I received change and noticed once I got home that the tires did not get rotated as noted on the statement. I USUALLY get 5 star service but this day I received service not up to my expectation of the norm. More

Friendly, professional and waiting area was clean and stocked. Staff came in to give me updates as I was waiting for my car. stocked. Staff came in to give me updates as I was waiting for my car. More

Not trust worthy they will try to srew you on the work that they do that they do More

Always friendly and accommodating. Reliable, I’ve never had a problem with any work they’ve done to my Gladiator and other vehicle. Highly recommend. Reliable, I’ve never had a problem with any work they’ve done to my Gladiator and other vehicle. Highly recommend. More

Overall, a good experience. I suppose it should be expected to take longer to get parts (i.e. battery). I’ll continue to go to Patriot Auto. I suppose it should be expected to take longer to get parts (i.e. battery). I’ll continue to go to Patriot Auto. More