Patriot Chrysler Dodge Jeep Ram of Pryor - Service Center

I waited on location and the service was quickly done and much appreciated. Enjoyed waiting room. much appreciated. Enjoyed waiting room. More

15minute bulb changed got charged 150. 00 to install. Same bulb since bought car. Ridiculous. Do not recommend ithem to anyone. Only good when they want to sell you a car. 00 to install. Same bulb since bought car. Ridiculous. Do not recommend ithem to anyone. Only good when they want to sell you a car. More

They are quick and efficient. The service guys and girls are nice and welcoming. Their waiting area is comfortable and has a variety of drinks and snacks. They will fit you in eve The service guys and girls are nice and welcoming. Their waiting area is comfortable and has a variety of drinks and snacks. They will fit you in even if they are full when you call for a same day appointment like I’ve had to do in the past. More

I was lied to every step of the way from the salesman, finance, and service. I had a trade in and was told by the salesman my trade in value was one price and then Rick (financing) said it would be $2,200 finance, and service. I had a trade in and was told by the salesman my trade in value was one price and then Rick (financing) said it would be $2,200 dollars less. I asked if $4257 was interest and was told yes, when it was actually extended warranty that I had not agreed to. When I realized that evening that my loan was more than I agreed to I messaged the salesman who said he would help us get it taken care of and then never heard from him. I called the next business day to cancel the extended warranty, after a hassle, Austin said he would have Rick email me a form to sign and cancel the extended warranty and he never did. My husband had to drive to the dealership to sign the form. We were told it would take 3 weeks for the extended warranty to be canceled, and then was told by Cory it really took 6-8 weeks. On the 2nd day of owning the car, I was driving in town and noticed when I turned (especially when I turned right) it made a clunk sound. When my husband went to the dealership to sign the warranty cancellation form he had Hugh ride with him to hear the clunk and Hugh agreed he heard a noise. Austin said he would call us in about a week when he had a loaner vehicle available for us. After 2 weeks we called and Austin said he had a loaner vehicle coming in and would call us toward the end of the week. A week later, no call, so we call Austin, leave a message, later that day send a text. No call back. We called Jeep corporation, who was wonderful and got us in touch with Cory, who got us a loaner car the next day (Saturday). On Tuesday Scott in service called asking us to come back and drive the car to recreate the clunk, I told him I was out of town and for him to drive the car in a neighborhood and be sure to turn right. On Friday I call asking if I needed to come in and drive the car, he said no they would drive it and get it taken care of. A couple weeks later I call to check on the progress, they had not worked on the car anymore and needed me to come in and drive the car to recreate the clunk, I go, I recreate the clunk with the technician in the car. He hears it and had some ideas. About a week later Scott called and said they couldn’t find anything but tightened some stuff and it no longer has the clunk. I pick up my car and turn right out of the dealership and drive approximately 1/4 mile to wal mart and turn right into the parking lot and it made the clunk. I decide to drive home because Patriot had, had my car for so long. The next day we take the car to a different jeep dealership and within an hour they knew what the problem was and told me to not drive it anymore until they could fix it. Also- when we dropped the car off at Patriot we told them we noticed that when you turn the left blinker on the bright lights came on and was told they tried it 1,00 times and it never happened. While at the new dealership we mentioned it and with one try they agreed that the bright lights came on when you turned the blinker on left. More

It’s always been a good experience here. They are all always polite and helpful. They are all always polite and helpful. More

Service was great and employees were very nice and helpful with any questions that I had. helpful with any questions that I had. More

Helped me out when I thought as a 23 year old I was gonna be in a big hole, an they didn’t just put me in a truck they are helping me way more than they know. Brandon pope and EJ thank you. JW be in a big hole, an they didn’t just put me in a truck they are helping me way more than they know. Brandon pope and EJ thank you. JW More

I had a very good service experience. I had a front head light that went out but it was covered by an extended warranty. Getting a hold of the warranty company was a bit of a headache, I had a front head light that went out but it was covered by an extended warranty. Getting a hold of the warranty company was a bit of a headache, but other than that, things went smooth. Patriot gave me a ride to and from work in the morning and evening. The driver was exceptional and very friendly. He seems like a young guy that will be a great employee for a long time. I wouldn't be surprised if I see him selling cars next time I'm there. I will be coming back for my next repairs, hopefully that's a long time from now. More

They were able to get my Traverse in for regular maintenance. They were sure to let me know what one issue they found while rotating tires and how it was fine for now and what we can do when it does maintenance. They were sure to let me know what one issue they found while rotating tires and how it was fine for now and what we can do when it does need fixed. I was pleasantly surprised. Scheduled the appointment same day and did not have to spend hours sitting there. More

Requested an oil change and tire rotation. Employees were friendly and work was completed in a timely manner. Later noticed the tires were not rotated. Did not have time to take back, so compl Employees were friendly and work was completed in a timely manner. Later noticed the tires were not rotated. Did not have time to take back, so completed this myself. This makes me question of everything else was done appropriately. More