Patriot Chrysler Dodge Jeep Ram of Pryor - Service Center

Everyone was friendly and courteous and service was speedy customer lounge was very cleanly kept speedy customer lounge was very cleanly kept More

Good service, and people to work with. Joe is an awesome guy and gets things done. Joe is an awesome guy and gets things done. More

What turned out to be a positive thing went completely south right after I signed all the paperwork and getting approved. I purchased a vehicle they just received in apparently 🤦‍♂️ I'm was not cleaned o south right after I signed all the paperwork and getting approved. I purchased a vehicle they just received in apparently 🤦‍♂️ I'm was not cleaned or detailed. As soon as I get home the vehicle won't start after turning it on. Turns out they gave me the wrong remote key. I was without the vehicle for 2 weeks due to issues with the vehicle and the lack of commitment by the people at Patriot. I finally got the vehicle back into my possession for a week and sure as xxxx the vehicle won't start, stalls and dies out while driving, no ownership or help from the dealership. Now I am without the vehicle for another two weeks. I do as the finance company suggested I do. Numerous calls later I speak to a service technician named JJ who was able to get my vehicle towed for me at his expense and do the work on it. Another week goes by and I find out JJ was fired. Nothing was done to my vehicle. I'm beyond furious. I had a service tech reach out to me by the name of Joe. He actually kept me in the loop of things and was able to fix my vehicle after taking over the next day. I am thankful for him so kudos to Joe. The rest of the Patriot team, I am not impressed. The (owner) manager whoever the xxxx runs that place wouldn't take my calls nor call me back. Such a coward and a shady business man 👎 More

Very nice and helpful. However, when they did the paperwork, the car I bought was 1,000.00 dollars more than their advertised price. They always tell you to look on line fo However, when they did the paperwork, the car I bought was 1,000.00 dollars more than their advertised price. They always tell you to look on line for the price. I didn’t feel like arguing but I didn’t think that was good business practice More

My service got caught up in the service dept. firing. Hope it gets better. Very disappointed overall. No loaner cars; a great deal of confusion in the service department; extremely long wait to firing. Hope it gets better. Very disappointed overall. No loaner cars; a great deal of confusion in the service department; extremely long wait to find out it would be a week to pick up my Jeep. Then I had to keep calling and calling (rather than your employees contacting me) as to the status of my Jeep. I would have to really think about it to go there again. More

The guy running the service bay for our visit was the BEST part of your dealership. Wasn’t professional looking - very large unkept appearance BUT. OMG! So nice and very on top of everything! BEST part of your dealership. Wasn’t professional looking - very large unkept appearance BUT. OMG! So nice and very on top of everything! More

Call and they scheduled routine oil change and brake maintenance the next day. Service was quick and easy in and out. Did a nice clean job. maintenance the next day. Service was quick and easy in and out. Did a nice clean job. More

Great place, much improved since Patriot took over. Only complaint, my recent oil change in 5/23, the fill plug was left loose. I noticed it because I had a large oil spot on my garage floor. Was able Only complaint, my recent oil change in 5/23, the fill plug was left loose. I noticed it because I had a large oil spot on my garage floor. Was able to turn the plug in one full turn with my fingers, then tightened it fully. Was one quart down on oil. Need to do better on double checking filter and plug torque. More

Joe in the service is top notch and I will trust no one except him for as long as he is there, thank you Joe except him for as long as he is there, thank you Joe More

Always clean. Nice waiting room area. Joe is always nice and friendly. Service manager greets me and very polite Nice waiting room area. Joe is always nice and friendly. Service manager greets me and very polite More