Patriot Chevrolet - Service Center

Didn’t fix mirror properly, left tape marks on paint, didn’t run a VIN check before selling and expected me to do it a week later. Was given impression I got two keys but after signing paperwork, only didn’t run a VIN check before selling and expected me to do it a week later. Was given impression I got two keys but after signing paperwork, only got one key, HOW SELLS A CAR WITH ONE KEY? I have bought many used cars in my 64 years and never got one key. The car broke down on the highway less than two weeks later and they hung up on me when I called for assistance, I had to call back 3 times, and I bought a full 3 year warranty. They finally got a tow truck, which I had to pay for. They had the car almost a month and traded out the loaner twice. I got several vague answers as to what was wrong with it, all different and the mechanic immediately wanted to know what I had done to it! The mechanic “ Taylor “ was rude through the whole process even telling me how lucky I was to be getting the service free and a loaner since I had bought a used car! I requested all the invoices and order info ( including shipping info) for parts etc. my daughter picked it up and they gave her my invoice, and insisted that was all I could have. I truly believe they are lying about what is wrong. They did not clear the service needed screen nor get the VIN check while they had it. They came to get it and said an hour ( I work 50 hours a week), then brought it back 2 hours later with a quarter tank of gas gone and around 70 miles put on it. The dash now rattles and there is a piece of goal stripping hanging from the bottom. I called and it’s my problem not theirs. I had driven it the day before and no rattles in dash, none. I have never betrayed so bad by a business and urge everyone to STAY AWAY from here. Very shoddy and shady practices . I am talking to an attorney about any recourse I have. I have the texts where they were so awful and my ignored requests. More

The service department always takes good care of my vehicle and alerts me to any issues that may need my attention in the near future. vehicle and alerts me to any issues that may need my attention in the near future. More

very prompt courteous and i just love them i thank you guys for being who and what you are guys for being who and what you are More

Another excellent experience at Patriot Chevrolet. Fortunately, I've only needed routine maintenance on my 2017 Silverado but I will be bringing it in to you whenever repairs are needed. Fortunately, I've only needed routine maintenance on my 2017 Silverado but I will be bringing it in to you whenever repairs are needed. More

Friendly and welcoming. They go out of their way to help me any way they can. They go out of their way to help me any way they can. More

They were ready and waiting for me when I arrived. They told me how long it would take to complete my service and software recall. The work was done right on time with a smile on my face and a thank y They told me how long it would take to complete my service and software recall. The work was done right on time with a smile on my face and a thank you. More

Well bought truck online trusting salesman and honestly I appreciate getting financed but after receiving this piece of xxxx they would've financed a goat. Truck is garbage no door handles no windows cranks appreciate getting financed but after receiving this piece of xxxx they would've financed a goat. Truck is garbage no door handles no windows cranks front windshield busted they stole bed cover ran out of gas on way to station pass tailight duckyaped fell out broke no brakes at all looks like they unloaded the stores trash in the back of it headliner full of mold and water ask the salesman to show the text between us not 1 of these things are mentioned. Also no exhaust someone helped themselves to that along with bed liner More

Aaron, our salesman would be recommended to everyone I know. I appreciated his help and courtesy.😊 know. I appreciated his help and courtesy.😊 More