Patriot Chevrolet of Sturgeon Bay - Service Center
Sturgeon Bay, WI
80 Reviews of Patriot Chevrolet of Sturgeon Bay - Service Center
Everyone was cordial. However, I was surprised that I had to wait over 1 1/2 hours for an oil change. I was told later when I found someone I could why my car wasn’t ready However, I was surprised that I had to wait over 1 1/2 hours for an oil change. I was told later when I found someone I could why my car wasn’t ready. I was told they were short a technician. I can understand that, but why didn’t someone let me know? I’ve never had an oil change that took that long. More
While the work done is correct and the diagnosis is accurate, the pricing is exceptionally high. The 10 minute test drive averages price is $10/minute. The front end alignment was priced at $265 when accurate, the pricing is exceptionally high. The 10 minute test drive averages price is $10/minute. The front end alignment was priced at $265 when on the same day I received an advertisement for $79.99. Why attempt to gouge customers when they should have applied the promotional price without hesitation. After conversation with the Service Manager I was afforded a a $180 "in store" credit, when a refund would have been proper. This is the second time in the past two months where I have challenged the prices charged and was afforded $180 credit for each. my recommendation for the service center is based on limited availability for service and parts in the area. More
Service department took care of my problem. Very well organized,efficient and friendly. I have used this dealership for 21 years as it has changed owners. Very well organized,efficient and friendly. I have used this dealership for 21 years as it has changed owners. More